Customer Ratings & Reviews

We do like the LG Washer. Works absolutely fine so far. When we ordered it, we asked also for removal of the old washer and were told that is no problem. On the delivery day, 10 minutes for the new machine to arrive, we received a call that they cannot take the old washer away because they would not have enough room on the truck. Seems a bit strange, they deliver one, they should have free room to take another one away. They will have to schedule a different day for taking the old machine away which we did. Well, that day passed an nobody showed up. We had to call, were told that we did not pay for taking the machine away which they found out is not correct as it shows on the confirmation number. Scheduled another day, but somebody would have to be home for signing. The new machine is great so far, the whole handling we are not exactly thrilled about.

Washer is great! I am so glad I chose it. Installation was smooth. There is a little learning curve, but intuitive enough to run a load right away.

Very spacious and user friendly. Easy to use, settings are easily accessible. The application works well and the customizations are one of a kind.

Love, love, love this washer. The WIFI and AI features are nice additions - so many washing cycles, easy to use and I can control it all with my phone!!!

Very easy to use! Easy access to throw in clothes which i love because i don’t have to bend down getting the clothes out of the dryer or washer!

It is the best washing machine that we have ever purchased. You fill the soap and softener ahead of time and it tells you when it is low and to add more. Fill the washer and make a selection based on what you are washing. It does everything else for you.

I used to have top loaded washer before. Biy, I did not know the difference. I think front loaded washer so much better. Washing good, senses load, impeccable job. Love it!

It was completely amazing product or item. Even though a little scratch of damage at the lower side because of the delivery it's ok.its easy to used.

Replaced our old unit. So glad I went with LG! The capacity and features allowed me to wash and dry larger loads and not worry about forgetting it in either machine with the FreshCare option.

We had an LG washer at our previous home. The buyer wanted us to leave it. We purchase this LG when we arrived at our new home and we are not disappointed. This is a great washer

My wife loves doing laundry again with this set. This washer is super efficient and work’s excellent! I do appreciate using this and the matching dryer we bought, it’s top of the line!

The washer is great, very simple to use and love the color.

I LOVE IT!!! it’s amazing, all the features, the app, the washing options, everything! …. I’ll buy it again for sure!

I have only had the 6500 set for about two weeks so far. Upgraded from a HE top loader - impressed with the drastically reduced cycle times compared to the machine it replaced. Has all the same cycles and features as the 6700 (aside from auto-dispense detergent). I prefer the tray layout and benefits of measuring my own detergents/softeners which the 6700 does not allow to be done for softener.

So far the machine doing fine. bestBuy did replace quickly when I found a scratch during the first delivery and also the installation & deliver staff were very cordial. But so far no demo happened.

I love my l g washer and dryer. It's very easy to operate especially Turning the controller to AI. It washes perfectly and the clothes are dry just as they should be.

I was reluctant to buy at first because of the small LCD display. I only had it a couple of days but find it works fantastic. Love the wi-fi capabilities and alerts of cycle completion.

Best washer I’ve owned. I love the different features and clothes come out clean and fresh.

EXCELLENT!!! Love the washer. Roomy, great spin cycles - clothes come out almost dry. Great autoloading detergent features.

I like the technology on the machine as our whole house gas LG products that communicate through the ThinQ app. Very conservative on water usage and is fairly quiet.