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Customer Ratings & Reviews

$1,149.99
Save $550
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 988 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer cleans and operates very quietly; definitely like color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate. Can handle large loads. Washes clothes nicely. Value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer. So far only used it a handful of times but has great features, informative phone app and links to Alexa. I have two dogs and used the steam cycle to get the dog bed clean. Came out sparkling clean and smelled good. Always been a Kenmore, GE or Maytag owner and was nervous to move to this brand. So far, so good. Best Buy was wonderful and very quick to get installed- Installer team was professional and respectful of property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Wsher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine is great easy to use and wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Quiet, didn’t even know it was running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fantastic. Settings available and well as the over look and function are better that expected. Machine is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG washing machine, easy to program and the auto dispensers are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for use are easy to follow. It has been a positive addition to our remodeled laundry space.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    No more hours at the laundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this. She says she doesn't have to fall on the washer to get the clothes out. The many wash cycles is amaZing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one better then my last. It’s quiet and works efficiently.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use. It’s helpful that the app can notify you when it’s done and also run diagnostics.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and smart, any noice and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is sturdy and the color is pretty. Clothes wash cleanly without tangling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Cleans perfectly and quickly. Many features we haven’t even used yet. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG AI Washer - Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly so far. The detergent and softener automatic storage tank make washing so easy. I'l never go back to pouring for each load. That's so 2019. We've had LG washers before and they are great. We eave the front door open when it's not being used to insure we don't have any odor problems. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Just what we were looking for. Definitely top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery smart and excellent washing machine if you are one of the people who likes technology

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    LG is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade from our Samsung which broke down after 4 years - great value and functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loaded with Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all this is a fine machine. It is loaded with technology. Hooks to wifi, has remote start, send messages to your phone with the laundry is done, even tells the dryer what is about to be dried. The 5.0 Cu.ft drum is huge, if you are short like my wife it is a pretty good reach to the back to get clothes out. It replaced an older LG model, in terms of cleaning, I think the loads may take a little longer depending on the cycle used. I would recommend the machine, I suspect that you could be a less expensive model with out all of the tech and potential for things to break for a bit less money. I and my wife are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lg dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy LG for my laundry easy to maintain and fix

    I would recommend this to a friend