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Customer Ratings & Reviews

$1,149.99
Save $550
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,051 reviews
  • Rated 5 out of 5 stars

    Shahid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have LG before but that’s the best we get it’s very quiet and wash very good Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loaded with Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all this is a fine machine. It is loaded with technology. Hooks to wifi, has remote start, send messages to your phone with the laundry is done, even tells the dryer what is about to be dried. The 5.0 Cu.ft drum is huge, if you are short like my wife it is a pretty good reach to the back to get clothes out. It replaced an older LG model, in terms of cleaning, I think the loads may take a little longer depending on the cycle used. I would recommend the machine, I suspect that you could be a less expensive model with out all of the tech and potential for things to break for a bit less money. I and my wife are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente washer, smooth cyclops, cero noise and perfect performer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lg dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy LG for my laundry easy to maintain and fix

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. Super easy to use. Very quiet works great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Gonna! Your positive comments are really appreciated! When we hear from happy customers, we spread the positivity around! It gives us great pleasure knowing you've chosen us for your laundry needs. Should you have any questions or assistance with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita LG

  • Rated 4 out of 5 stars

    LG to last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another LG He washer that lasted 15yrs. Hope this lasts same or longer. Excellent features and improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a great job and the new technology is amazing and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Easy to use 87 year old mom had no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far machine is working great, sleek looking when stacked. Can handle our king size comfort with no problem

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, cleans clothes in half the time as my old one, very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG washing machine, and overall, I’m very satisfied with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Washer and dryer

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use . Smart app lets you know when is done detects how much clothes there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer coming from a old shool traditional wash my clothes come out clean ever time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very quiet, able to operate remotely with phone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working Looking nice and quiet It’s working beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Quite, effective and looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and works great. A lot less water and energy then my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many options on this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes fast and the look is so modern and sleek . A must have ! Very easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It allows me to customize my loads.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. I can get so much more in comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful capacity & settings. We love LG products, parts & service.

    I would recommend this to a friend