Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • The image features a black LG washing machine with a spin cycle. The machine has a large window that allows you to see the spin cycle in action. The washing machine is a part of LG's ThinQ line, which is known for its reliability and innovative features. The machine is also Energy Star certified, which means it is energy-efficient and environmentally friendly. The LG logo is visible on the machine, indicating its brand and quality.
  • The image showcases a modern, sleek style washing machine with a flat-front design. The machine is equipped with easy-to-use digital controls, making it convenient for users. It is designed to handle mixed loads and cotton or linen fabrics, offering a versatile washing experience. The washing machine also features a direct drive system, providing a powerful and efficient washing experience.
  • The image features a washing machine with a large AI Al Wash logo in the center, surrounded by icons representing different wash settings. The text "AI Al Wash Optimizes cycle based on fabrics and soil level" is displayed below the logo, emphasizing the machine's ability to adjust its settings based on the type of fabric and soil level. The image also includes the text "AI DD 2.0 Built-in Intelligence Automatic sensors choose the cycle for you," which highlights the machine's advanced features and the use of built-in sensors to detect fabric type and soil level, ensuring the best wash setting is chosen for each load.
  • The image showcases a laundry room with a washer and dryer. The washer is a large capacity machine with a modern design and a digital dial control. It also features built-in intelligence and an automatic dispenser. The dryer is also a large capacity machine, and it is positioned next to the washer. The laundry room is equipped with a jacket hanging on the wall, and there are several bottles placed nearby.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top of them. The towels are folded neatly, and the stack appears to be quite large. The advertisement suggests that the mega capacity of the towels and pillows allows for more laundry to be done in fewer loads, making it more efficient and convenient for users.
  • The image shows a person pouring a bottle of detergent into an LG washing machine. The text on the image reads "Clean 18 loads with just one fill." This suggests that the washing machine is designed to be efficient and environmentally friendly, as it can be filled with detergent once and used for up to 18 loads of laundry. The person pouring the detergent is likely preparing the machine for use, ensuring that it is ready for the next load of laundry.
  • LG Dryer - Check Water Valve Connection Time for Tub Clean ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • TurboWash 360: Thoroughly Clean in 30 Minutes.
  • The image features two LG ThinQ washing machines with a Wi-Fi connection indicator. The Wi-Fi connection is shown as a green dot, indicating that the machines are connected to the internet. The washing machines are placed next to each other, and they are both black in color.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 18. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 33. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Smart Washing Machine with TurboWash 360 Technology Video video 0 minutes 27 seconds
  • LG Smart Washing Machine with AI DD 2.0 Built-In Intelligence Video video 0 minutes 30 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

Model:
WM6700HBA
SKU:
6512282
Highly rated by customers for:
$1,149.99
Save $550
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 988 reviews

  • New Technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a 15 year old LG washer with this one. We are happy with the washer. It is quite and stand still, not moving anywhere during drying. All home appliances are LG in the house and very happy with the brand.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Lg

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to being by saying let's go life is good....

    I would recommend this to a friend

  • Miss cold water rinse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this washer a five star review if I could figure out how to get cold water rinses. It doesn't seem like any cycle will give me a cold water rinse. I don't know if it's because of the warm water rinses , but this washer does get my clothes cleaner than my previous one.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Veryhappy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gog mac i love My backup always dop Magic happyhappy

    I would recommend this to a friend

  • Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the item and quality of the sound.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Good looking washer but a few issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer seems to be doing okay til the spin cycle. but the delivery team did not let me inspect the washer when they installed it. I had to make sure everything was good after they left. It had a big dent in the back and almost every load is showing it needs to be rebalanced which concerns me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steven. Thank you for sharing your experience with the LG Washer (WM6700HBA) model. We understand how important it is to have your washer installed properly and to be able to inspect it upon delivery. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. If you haven’t already, we recommend checking the load distribution to ensure it’s balanced, as uneven loads can cause rebalancing alerts.

      For the dent and any further issues, please consider reaching out to the retailer for assistance or to report the damage. If you need additional help, feel free to send us a private message on social media @LGUSSupport. We're here to assist you and appreciate your patience. ^Juvy LG

  • A must have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever, must have at all homes and best space saver

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine good service and I like them thank you

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one . No noise and perfect laundry. Before I used whirlpool.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Defective Expensive Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Liquid detergent did not dispence from the dispencer. Not enough water was added to each load. Left clothes smelling like mildew. This was a brand new washer. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience with your LG Washer (WM6700HBA) model. We understand the importance of having a brand‑new washer that dispenses detergent properly, fills with the right amount of water, and leaves clothes smelling fresh.

      One step that can help with detergent flow on similar models is checking that the dispenser tray is fully seated and free of residue, as buildup or misalignment can prevent liquid detergent from dispensing correctly. You can also review helpful usage and care information here: https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Pros mentioned:
    Noise level

    Quiet, running, and efficient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer run very quietly, and the clothes come out very clean.

    I would recommend this to a friend

  • LG Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. There are so many choices for settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love It!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. It cleans the clothes well. Very pleased with it.

    I would recommend this to a friend

  • WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER, LIKE THE SMART PHONE CONNECTION ABILITY

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Loves all the features. Very impressive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good LG washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, life is good. They manufacture the best home appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Efficient and easy to use. Love how close come out almost dry

    I would recommend this to a friend

  • LG Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washing machine also the dryer as a pair we are glad we did Washing machine has a lot of nice feature and there WiFi so you know when the machine shut off on your phone Very easy to use.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Wonderful purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has worked like a dream. I can monitor the clothes cycle on my phone as well as change the settings to program my machine according to my laundry. I also bought the mini pedestal that works marvelously.

    I would recommend this to a friend

  • Wash alerts are the winner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI wash is fantastic. No more wasted soap and more comfortable clothes coming out of the wash. Connected up to my ThinQ app, i know when the load is finished too, so no more mildew-y clothes because I forgot that I had a load going! This washer (and it's companion dryer) are the best of the best.

    I would recommend this to a friend
Page 34, Showing 661-680 of 988 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.