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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 965 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this washer but the door feels flimsy. Performance is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique washer, it’s washed pretty well and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products by LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Exactly what we expected. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, installation was good. Wish the guys had shoe protectors and covered our floors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Took a little effort to connect to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a front load LG I had for 16 years The drum is larger and can wash a king comforter. Washing time is less but still gets clothes clean. Sanitary cycle is a must for little one accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, with great features, easy to use . Laundry is thoroughly cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elamine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complaining so far Quality/price very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great— exactly as described. Best Buy’s website and customer service are great. So are the prices. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it for 2 months now. So far working well and quiet when running. We bought the bottom stands as well and they look nice in combo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy major sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is a bit wobbly on the pedestal, but performs great and gets close very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that has the technology that eliminates any guesswork out of the modern machines with AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothing and other items smell better with this washer. Maybe because it washes the items better. Not as loud as our other washer that this replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A solid purchase

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this purchase. Not your conventional washing machine, and the Turbo Wash is amazing. You will not go wrong with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two Weeks In - So Far, So Good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial Impression: It seems good. BB rushed me to review it, so we don't have a lot of experience with it yet. The wife has not complained yet. It does spin the laundry noticeably drier than our previous washer. That supposedly cuts energy used by our drier. If it hangs in there for a few months, I might bump it up a star.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! We’re delighted that you are having a four-star experience with your LG Smart Front Load Washer. Thank you for sharing its excellent features. We value your comments because they inspire us to keep developing exceptional products. We can't wait to hear more amazing feedback! ~Rita LG

  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It's efficient, senses the load and basis the wash time accordingly, and adds the detergent and fabric softener. I bought the Side Kick washer in the pedestal under the washer and both work well. This is the best washer we've had and we've had many great washers.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for the feedback. We really do appreciate it. Customer feedback is always valuable. It helps LG improve its products and customer service. We are excited to hear that you are enjoying your new LG Washer. If you have any questions or concerns. Please reach out to our LG Support Team via Facebook or Twitter. They will be more than happy to assist. Thank you. `Jai. LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works fantastic, easy to use as well as easy to connect to WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and modern looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is working well with no issues. I like the way it looks and it’s user friendly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best washing machine ever

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washing machine! It’s so awesome, holds a whole container or detergent and you can delay set it from an app on your phone so it doesn’t sit in for an extended time. If you have an Alexa in the house you can set it up to where the Alexa will tell you when the wash is done!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Low noise clean clothes. Haven’t tried pedestal washer yet

    I would recommend this to a friend