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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 965 reviews
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Load size and dimensions fit our laundry room perfectly side by side as well as stacked which is what we ended up doing. Door can be adjusted to open from either side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer with Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only owned it for a few weeks; however, it has been working perfectly so far. It was purchased to partner with its stackable dryer. We hope its long term use stays at the 5-star level. The space saving in the laundry room is wonderful. The delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and its a great buy. I love how it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front load washer Lots of wash options and choices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units fit well in space designated. New but appear to be efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very polite and timely all questions answered! Super machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No complaints Download occasionally to update your programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster wash time than my older high-efficiency washer. Love the bulk load soap. Open the door, throw a bunch of clothes in, hit “Ai wash” and wait for the app to tell me it’s done. Best washer by far.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Mike. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 5 out of 5 stars

    Awesome value and great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent user friendly touchscreen interface. We purchased the both the washer and dryer and were very impressed with how quiet they were. The app is easily connected and very intuitive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older LG this undated version and I am extremely happy. I really like the feature that lets you add the detergent for several loads at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new washer. Large load compared to our 20 year old LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good almost 6 months in and no problems. AI feature works well. This thing will never let you forget a load. You can also start your laundry (as long as you load it prior to) and have it ready to dry before you get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washer for only a month but so far we are very pleased! The larger capacity washing tub is awesome! It allows for much less washing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A great upgrade from my 20 year old estate washer. Much more economical and the smart functionality adds to the overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inlove!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electricty, soap and water efficient! I could not have chosen a better washing machine set!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great deal! And great service! I am buying in best buy most of my tech purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Machines

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machines! No issues what so ever! Very happy with the amount of options LG provides for different cycles on their machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hernán

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I lake the color super elegant I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a really good washing machine. I can recommend it to anyone interested in an LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly’s baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine and all features, i no longer have to run downstairs to see if the washer complete its cycle. I received all notifications on my phone

    I would recommend this to a friend