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Customer Ratings & Reviews

$1,149.99
Save $550
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,051 reviews
  • Rated 5 out of 5 stars

    AMAZING PRODUCT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT. LG IS BEST IN CLASS WITH AI FEATURES. HAPPY WITH PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. LG is the best. Easy to used, I love the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer, but needs some adjustments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, the ability to fill the dispenser and have it auto disperse the amount, great...the buttons seem like you have to mash them to register. The placement on the pedestal is awful...the holes do not line up since you cannot retract the legs any further. Even the gentleman who installed it says it is a known issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 5 out of 5 stars

    BEST WASHER EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite appliance and I love the AI feature best washer ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG FRONT LOAD WASHER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the waher for the first time. Overall the machine seems will made and is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t typically give 5 stars, but in this case it is warranted! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. My girlfriend really enjoys this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out really clean. Big enough for comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine which have supported with AI monitor and loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Efficient and good to look at.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing. It is so quick to do the washing now. My old washing machine took forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is super quite. So far the washer and dryer have exceeded my expectiations. Solid purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and like the ThinQ alot too. I alerts me when the load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    running quiet and fast. the control pannel is simple and good look but to change set a little bit too much steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing clothes is not so bad anymore!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my laundry room. Love the color and smart features. Makes doing laundry a joy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good set of washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using a normal wash it was able to wash my clothes less than 20 minutes. Pretty efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente item I really love it I love the color and the way works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but control through your mobile phone. Even remote access is possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the products I want!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not delivered yet but I'm extremely happy with my purchase and the availability of this product at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product....It is high-end smart system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for the washer and dryer. This was a pickup and self install.

    I would recommend this to a friend