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Customer Ratings & Reviews

$1,149.99
Save $450
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1063 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Smart Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works well (so far). Setting and using has been a smooth experience. Like the Smart/AI features. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Super efficient and quiet. It does a great job of cleaning everything!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Newer LG Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous model from 8 years ago in my previous house. Haven't been able to use a ton yet because this went into new property. Machine runs quiet. The touch screens are a great upgrade to keep the machine looking sleek. Will be interested to test its capacity on queen size items, but all signs point to it being effective.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for a week, it is very quiet and washed clothes quite well. The only issue that was encountered was when paired with the matching pedestal, the mounting equipment does not quite line up. You can make it work, but you must heavily angle the screws to get them to catch. One thing I love thus far is that it can attach to your wifi and you can control it via LGs app for remote cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and still loving it. No issues and clothes come out as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash and dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we bought the LG washer /7.4 LG dryer and 2 pedestals. The Guys that delivered the units were great they made quick time installing them and took the time to explain how to use them. Another great purchase and Really like the LG brand .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confess that I have the best experience about this article, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Large capacity, load sending, quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer definitely recommended!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good washer. I had the dryer already and I was going to buy the 6motion. However this one is perfect and it looks and works great . I wish I would have got both the same. The futures on this one is better than the 6 motion . Definable recommended and the sales guy at city’s Best Buy was never helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great, quiet washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this washer. I wanted an LG in 2020 when we built our house, but it was 8+ months out on backorder so I got a Samsung. I was so unhappy with how loud it was since our laundry room is on the second floor. You could only adjust how long the spin cycle was, not the strength. That was the main thing I looked for in a new washer and this one is just amazing. On medium spin, you don't hear a thing. It also washes well (I suppose that's important) and the connectivity through my phone is an added perk. Very happy and now Im waiting for my Samsung dryer to die so I can buy the matching dryer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Carrie. We appreciate you leaving us your review in regards to your LG Washer. Definitely quite a story you had there with the other washer. our needs and expectations have definitely grade us an A++ and we're excited to have you part of our LG family for many years to come! Thank you for choosing LG. ~Anthony LG

  • Rated 5 out of 5 stars

    Lg products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the dryer the ease of using it and switching the fit if you needed to

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this washer look sleek, but its smart technology is out of this world! I love the detergent tank. Instead of me mis-measuring every load, the machine automatically determines the correct amount based on load. It also is super quiet and its smart features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG washer and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer died and we ended up purchasing this one. We have never had an LG before and so far this machine is amazing. It’s so much quieter than my old one and has a bunch of different wash cycles to choose from. I love the LG App and it was easy to hook this machine up to WiFi. Easy to use also which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in March of 2024! Omg so freaking amazing! My 15, 11 and 7 year old can do their own laundry! Love love love the auto dispense no more over using laundry detergent! I can do 10 loads of laundry in one day. And its so quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the washer has a sleek and simple design. The washer is relatively quiet when running. The biggest benefit to this washer is its ability to send notifications to your mobile device and google home devices when washer has finished its load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer & Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Washer & Dryer. Easy to use, convenient, fast & very quiet….You will not be disappointed…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans our clothes in less time than our old machine I would recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is doing everything we wanted it to do so far with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sandpaper in washing basket.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash fine. I did have something strange happen. At the of the first two loads we found a small piece of sandpaper in the drum that hadn’t been there when we put the clothes in. No, they didn’t come from our house. When I called the LG service line, she was as stumped as I was. As we were talking, I found a small screw loose in the bottom of the rubber door gasket. She advised me to call Best Buy to get a replacement. I did call and they are delivering a new washer next week. I had a Siemens washer for 20 years that never gave me any trouble until an irreplaceable part broke. Unfortunately, Siemens doesn’t sell washers here any more, and the Bosch from loaders they sell are too small for my needs. I am really hoping the new LG washer doesn’t have the same weird issues that this one does.

    I would recommend this to a friend