Customer Ratings & Reviews

You won’t find a better machine out there. Beautiful, easy, and excited to get after laundry

I purchased this washer and dryer back in September. This is my first experience with an appliance that connects to WiFi. Aside from the WiFi, both appliances are very easy to use and the ThinQ app makes it easier to check on the appliances. My only issue with both is that the drums are very large and its hard to get the clothes out sometimes especially if they are in the back. I did not purchase the stands with them but wish i did. The washer does run a little loud too when running water bur that is minor. Really happy with this purchase. I bought them online without seeing them in the store though. However i read reviews on them and have not regrets. They're certainly much better than my ild washer and dryer.

This Washing Machine displayed the best combination of speed and cleaning power, with some of the shortest, most effective cleaning cycles available. It excels at removing stains in the least amount of time, while still treating fabrics gently. It also offers wide varieties of wash and temperature settings. It operates quietly, includes a useful interior light, and has a magnetic door prop that helps prevent mildew and manage odor. This Wi-Fi–enabled model connects to LG’s ThinQ app, which allows us to monitor cycles, receive maintenance alerts, and start the machine remotely, which is awesome.

I’ve had the LG 5.0 cu. ft. Smart Front Load Washer for a bit now and it’s been great. It’s super quiet, handles big loads like comforters with no problem, and the TurboWash cycle really cuts down the time while still getting clothes clean. The steam feature is nice for freshening up bedding and workout gear. The only downside is learning all the cycles at first and having to keep the door cracked after use, but overall it’s a solid, high-quality washer that I’d definitely recommend.

It’s okay. I don’t think it washes clothes as well as my top loader did, and it always has a smell. The auto detergent feature is nice and it’s very quiet. Sleek looking, too.

Going back To LG for reliability!!! Love the clean lines of the design and ease of use. I would strongly recommend this brand.

So far so good. I like all of the automatic sensing modes. It dripped from the door the one time I ran the self cleaning mode and if I had 30 seconds of spare time to look into it I would, but hopefully it's something I can remedy on my own.

Received just over a week ago & have done probably about 10 loads of laundry already and is working wonderfully! My previous washer was a top load Whirlpool that last not even 2 years. Switching to LG has been an amazing upgrade compared to my crap Whirlpool that wasn’t much cheaper than this unit. Love the setting options & the ability to connect to the app. to get notifications, recommendations and reminders. I didn’t get the pedestals and let me just say save your back and just buy them lol

I got this LG washing machine over the holidays. And let me tell you, this washer is a game changer! I love its modern look and its WiFi connectivity. You can control and monitor your washing cycle on the go! Highly recommend this item.

The product is great. We had a horrible experience with the delivery and installation of the product and will never purchase an appliance from Best Buy again! The 3rd party vendor is terrible...thank goodness Geek Squad eventually got involved and came and did our installation or our new washer and dryer would have sat in our kitchen for over a week!! Worst experience ever!

Machines look great and relative to my old washer is alot quieter. Hooking up to my phone at first seemed like a gimmick, but its really helpful. The machine is slightly larger than standard. Recommend to get all measurements before purchase. The mysic sounds are annoying but was able to turn off. Highly recommended. Little expensive, but you get what you pay for.

I Love it! It cleans well, easy to use, and it’s quiet! Perfect washer!!!

Amazing washer. Best one I have ever owned. Had it a year so far. No issue

Love the capacity and although it’s necessary appliance that doesn’t get much attention, it has a great modern and sleek look to it. Terrific features, although probably won’t use most of them, but it’s nice to have the options.

LG has quickly become a name to be trusted and this washer makes me believe that they are also listening to their customers. Pros: - preload soap and fabric softener for up to 18 loads in advance. Just toss in your clothing and hit start. - fast front load washer with good cleaning operation. - looks nice, internet-connected and tells you when it's done and reminds you to remove clothing. Cons: - relatively pricey. - cannot preload bleach for whites along with the soap and fabric softener.

It is easy to use and fairly quiet! It has been a month but so far I am very happy with the purchase!

Love everything about it. Washes good, efficient.

load washer easy to use, quiet with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

i bought this to replace my whirlpool that was less than 2 years old because it kept breaking down and, ive been pleasantly surprised, it cleans clothes very well, its fairly quiet, i have had not a single problem out of it, even with the dog hair from my shepherd, i absolutely love it! i will buy lg again and again after my experience with this washer, they are miles ahead of othe manufacturers in my opinion

We have had this washer for about a month. I got a great deal on it for black friday, and our original LG went caput after 15 years. This was a great upgrade, I love how it alerts us to when the load is done on the app, saving a trip down to the basement. The washer is QUIET! (not that it matters for us, it is in a basement, after all) The clothes come out super dry and clean. There are so many wash cycles and the app allows the washer to "upgrade" to new features constantly so I can only see it getting better.