Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG Normal Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM6500HBA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABILITY - ENERGY EFFICIENCY **OVERALL SCORE: 83** **0-100 Scale** **About CR Washing Machines Testing** - 129 RATED - 36 RECOMMENDED - 1983 HOURS OF TESTING (As of September 2023) **Highs** - Using the Normal cycle, washing performance is excellent - Energy efficiency is excellent - Water efficiency is excellent - Noise is very good **Lows** - Using the Normal cycle, the clothes washer is just good - Using the Normal cycle, the vibration is just good **Similar to tested and recommended model WM6500HBA** For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • The image features a front-load washing machine with a large drum and a spin cycle. It is manufactured by LG and has a Neoma H design. The machine is black and has a large window on the door. The washer is described as America's most reliable line of appliances, as per the 2023 J.D. Power reading.
  • The image showcases a modern front-loading washing machine with a sleek design and digital controls. The machine is designed to handle various types of fabrics, including cotton and linen, and offers steam options for fresher clothes. The digital dial control makes it easy to use, and the streamlined, flat-front design adds to its contemporary appearance.
  • Front Load Washers: 1. Normal: Mixed loads and cotton or linen fabrics 2. Built-in Intelligence: Automatic sensors choose the cycle for you 3. Built-in sensors: Detect fabric type and soil level to choose the best wash setting.
  • The image features a stack of white towels and pillows, with a total of 5 towels and 2 pillows. The towels are neatly folded and stacked on top of each other, while the pillows are placed beside them. The arrangement of the towels and pillows creates a visually appealing display, possibly for a laundry advertisement or a home decoration.
  • The image features a front-load washer and dryer set by LG. The washer has a large capacity and a modern design with a digital dial control. The dryer is also a part of the set, and it is equipped with built-in intelligence. The LG ThinQ app and ThinQ Care are also available for this appliance, providing additional convenience and control. The washer and dryer are placed in a room with a pink wall, and there is a refrigerator nearby.
  • The image features a woman standing in front of a washing machine, looking at her cell phone. The scene is likely related to the LG ThinQ app and ThinQ Care, which provide additional features and benefits for users of LG washing machines. The app allows users to operate their washing machine remotely and receive proactive alerts, while ThinQ Care offers additional warranty and support services. The woman is likely using the app to manage her washing machine or receive information about its operation.
  • The image showcases a modern LG front-load washing machine, which is designed to be energy-efficient and environmentally friendly. The washer is equipped with ThinQ Care technology, which allows users to monitor and manage their appliances remotely through a smartphone app. The app provides alerts and usage reports, helping users keep their appliances running smoothly and efficiently. The image emphasizes the benefits of using smart home technology, such as the LG front-load washing machine, to improve the overall experience and sustainability of daily life.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 13. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 25. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG dTK Normal - - - I - - H -p - - Sea Star Citations - Landa - - - : - CHRECTORIVE LSL I DRIVE 10 I
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

Model:
WM6500HBA
SKU:
6532181
Highly rated by customers for:
$1,149.99
Save $450
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,063 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Best washing machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s quiet, efficient and love the size. Definitely recommend.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Great Washer, worth the value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. It's easy to understand, its silent and gives a really good wash. Clothes are really nice , clean and fresh post wash.

    I would recommend this to a friend

  • LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer with modern design. good size for our needs. a decent price the washer.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • LG Washer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My name is Abu, and I just purchased the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 from Best Buy. This washer has truly impressed me with its cutting-edge features. Best Buy's reliable selection ensures that I've invested in a top-notch appliance. The high-efficiency design, coupled with Steam and TurboWash 360 technology, makes laundry a breeze. Best Buy's smooth service added to the satisfaction of this purchase, making it an excellent addition to my home.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Washes good, efficient.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Best purchase, absolutely no regret !!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Its been far too long since I've had a reliable and efficient washing machine I didnt need to wrestle with every spin cycle. Our previous washing machines were crap or crapped out. But not this baby!! Clothes are clean everytime. I love the customizable settings. You can pick to not dispense soap or softener, for whatever reason. We had a flea scare soon after getting it and we were able to wash multiple loads back to back efficiently within a day with no problem.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Lg washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I ever used. Quality, high efficience,user friendly. Uses steam during one of its stages of operation.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG Created my DreamWashing Machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This LG washer has been a life saver in my home. The cycles are quiet, love the Wi-Fi application, and the machine is easy to operate. Would recommend to my friends and family.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    It looks nice, and works good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks amazing, I have been using it for little time, but so far it’s good.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° - Graphite Steel

    I would recommend this to a friend

  • Love My New LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this new LG washer allows you to program your wash the way you want it to perform. Also, love how it is all digital, without the ouside selection print, which was wearing off on my previous 11yr old LG washer. This new upgrade is simply beautiful and very user friendly. I mean as soon as you turn it on, it says "Hello." Also, I love the auto detergent/softener machine load by sensing how much clothes are in your load, saving you detergent by not allowing you to overload the reservoir. Last, it has "ThinkQ" to allow you to link up to your phone for remote operation from anywhere.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well working, been 10 months of using them. No problem at all

    I would recommend this to a friend

  • Modern Washer nice AI features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Wonderful dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine. Nice that we can use app advising when drying is complete.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great solid washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my 3 yr old LG machine in the hurricane. I wanted the same as replacement but LG had replaced that model with this newer version. I love it. I didn’t think I would like it more than the one I had but I find this one more user friendly. The machine itself does a great job and I like the different load options. I would buy it again.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about going from top load to front load. No need to have had to. More capacity and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is exceptionally awesome! There are several features. This is our first experience using front load washer and it cleans the clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Best washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! I love how quiet it is and the technology makes it easier to navigate. Love it

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Great Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had great luck with our previous LG washer and when it started acting up we researched and this seemed like the best option for our family of 5. This machine has been in use for a about a month and it ia awesome. Our previous washed was 10yrs old and it is crazy how much better the new machine cleans. It is super quiet and the auto dispenser works great.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    I love my new dryer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of my new washing machine! I pair it with the dryer and they work hand in hand to make the whole experience much more convenient.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Awesome washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually ended up getting the same washer but in white to save a little money. The washing abilities were the same. I have been using this washing machine for the last 3 months and absolutely love it! I love that you can download the app and get alerts when the cycle is complete. It has a lot of cycles to choose from depending on the type of laundry and also the amount of time you have. If you are pressed for time there is a cycle for ‘quick wash’ that still gets your clothes clean but in a shorter amount of time. I love my new washing machine and I believe no other company can compare to LG’s products.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
Page 14, Showing 261-280 of 1,063 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.