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Customer Ratings & Reviews

$1,149.99
Save $450
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,064 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. Purchased in August and it’s very silent you barely hear it running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is the Bomb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the Bomb! I love it ! I would highly recommend. So many setting and very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scratch and Dent Model, working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a scratch and dent washer, but is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Digital display & Easy to use. Runs quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer, really gets my clothes clean.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new LG 5.0 cu/ft front load washer. I love the quick wash cycle! My clothes are much cleaner too. There are many settings to use. I definitely made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the washer for about a month, but it washes our cloths great. All the wash modes are easy to use and understand. Machine is well built and very efficient. This is my second LG washer and I’ve not been disappointed yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a no brainer to pick up the LG washer with all the things it has to make it easier for us to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could have asked for! It might be more than some want to spend (and possibly sone features some won’t use but are awesome!) but if you don’t want to worry about a thing this is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very large capacity . Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very large capacity. The family decided they don't like the automatic detergent dispenser. We need to figure out how turn that off. Also all the other features, like wifi, seem unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, I recommended works perfect . Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    AI function didn't make a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a LG washer for the past 11 years. I decided to change due to the AI feature. Unfortunately, I did not see any difference between this overpriced washer to the old one. They both work well.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MariaS. Thank you for sharing your experience with the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand your inquiry regarding the AI functions compared to your previous LG unit. Your loyalty over the past 11 years is important to us, and we appreciate your feedback on the performance of our technology.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! The looks, and features are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I've ever owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best washer I have ever owned. The automatic detergent and fabric softener dispenser tank alone is worth buying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing style and feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new machine. Has so many features and makes doing laundry a breeze. The color and style makes our laundry room look amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meeting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on pedalstools is a too long of a wait without them its not good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my new LG washer is working great. The installation process was done by Best Buy and the workers did a good job hooking everything up. I hooked it up to my home Internet and I can view everything from my phone. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, including web access to monitor it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use, cold cycle is under 30 mins and clothes come out fresh and clean. Highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Front Load Washer I have had so far . Spin cycle is awesome !! It has a large load capacity. The one thing I’m not crazy about is the detergent dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer & Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam option of both washer and dryer. Feel like we never have our clothes clean like this before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG gold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and easy to use. I like the sleek design.

    I would recommend this to a friend