Customer Ratings & Reviews

Does an excellent job. The size of this washer is great.

I love our new washer and got the dryer to match. I love the ease of the controls and the option to change what you want. It's nice and large for comforters. The staff was wonderful and very helpful!

So far, great. WE expect it to be as good as previous washers from LG which we had before.

Great product and east to use. Install was exceptional.

We do like the LG Washer. Works absolutely fine so far. When we ordered it, we asked also for removal of the old washer and were told that is no problem. On the delivery day, 10 minutes for the new machine to arrive, we received a call that they cannot take the old washer away because they would not have enough room on the truck. Seems a bit strange, they deliver one, they should have free room to take another one away. They will have to schedule a different day for taking the old machine away which we did. Well, that day passed an nobody showed up. We had to call, were told that we did not pay for taking the machine away which they found out is not correct as it shows on the confirmation number. Scheduled another day, but somebody would have to be home for signing. The new machine is great so far, the whole handling we are not exactly thrilled about.

Washer is 5 star. Features in 1 dial innovative. Then one one option is AI! Washer figures it for you. Have not been able to get washer paired to LG app. Keeps rejecting. Should not be that difficult. Took off 1 star. Washer 5 star,LG leaves lot to be desired but dont need it.

Love, love, love this washer. The WIFI and AI features are nice additions - so many washing cycles, easy to use and I can control it all with my phone!!!

This washer is working so well. Didn’t have any problems.

Washing with AI is fast. It takes the guess work out when washing different materials. Coming from having the new GE washing machines that sounded like rockets taking off, LG doesn't have a lot of vibration noises when installed with pedestals.

Great purchase. This washing machine works great and is always good to have the peace of mind that best buy is there to back you up in case something happens to it.

Great Product. very Satisified with the quality and functionality, options

I have had this machine machine for about a month now and can say that I have had nothing but a possitive experience so far. I love the auto metering soap and fabric softener feature. I did a lot of research before buying and it seems this model has a good reputation for reliability and functionality.

Replaced our old unit. So glad I went with LG! The capacity and features allowed me to wash and dry larger loads and not worry about forgetting it in either machine with the FreshCare option.

This washer is amazing, cuts down normal wash time to half then usual washers. My Samsung washer that I replaced with this was doing a “normal load” in 47 minutes. This LG washer does the same load on “normal” mode in 29 minutes. Saves you time and money on your water bill! Also the washer can hold a decent amount of detergent and it auto dispenses it for every wash, when you get low on detergent or softener it lets you know and beeps at you. Overall I rate this washer an absolute 10/10

This is an amazingly smart washing machine - so many options to get your laundry perfectly clean. Highly recommend!

We had an LG washer at our previous home. The buyer wanted us to leave it. We purchase this LG when we arrived at our new home and we are not disappointed. This is a great washer

I used to have top loaded washer before. Biy, I did not know the difference. I think front loaded washer so much better. Washing good, senses load, impeccable job. Love it!

My wife loves doing laundry again with this set. This washer is super efficient and work’s excellent! I do appreciate using this and the matching dryer we bought, it’s top of the line!

Washer is great! I am so glad I chose it. Installation was smooth. There is a little learning curve, but intuitive enough to run a load right away.

I have only had the 6500 set for about two weeks so far. Upgraded from a HE top loader - impressed with the drastically reduced cycle times compared to the machine it replaced. Has all the same cycles and features as the 6700 (aside from auto-dispense detergent). I prefer the tray layout and benefits of measuring my own detergents/softeners which the 6700 does not allow to be done for softener.