Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG Normal Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM6500HBA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABILITY - ENERGY EFFICIENCY **OVERALL SCORE: 83** **0-100 Scale** **About CR Washing Machines Testing** - 129 RATED - 36 RECOMMENDED - 1983 HOURS OF TESTING (As of September 2023) **Highs** - Using the Normal cycle, washing performance is excellent - Energy efficiency is excellent - Water efficiency is excellent - Noise is very good **Lows** - Using the Normal cycle, the clothes washer is just good - Using the Normal cycle, the vibration is just good **Similar to tested and recommended model WM6500HBA** For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • The image features a front-load washing machine with a large drum and a spin cycle. It is manufactured by LG and has a Neoma H design. The machine is black and has a large window on the door. The washer is described as America's most reliable line of appliances, as per the 2023 J.D. Power reading.
  • The image showcases a modern front-loading washing machine with a sleek design and digital controls. The machine is designed to handle various types of fabrics, including cotton and linen, and offers steam options for fresher clothes. The digital dial control makes it easy to use, and the streamlined, flat-front design adds to its contemporary appearance.
  • Front Load Washers: 1. Normal: Mixed loads and cotton or linen fabrics 2. Built-in Intelligence: Automatic sensors choose the cycle for you 3. Built-in sensors: Detect fabric type and soil level to choose the best wash setting.
  • The image features a stack of white towels and pillows, with a total of 5 towels and 2 pillows. The towels are neatly folded and stacked on top of each other, while the pillows are placed beside them. The arrangement of the towels and pillows creates a visually appealing display, possibly for a laundry advertisement or a home decoration.
  • The image features a front-load washer and dryer set by LG. The washer has a large capacity and a modern design with a digital dial control. The dryer is also a part of the set, and it is equipped with built-in intelligence. The LG ThinQ app and ThinQ Care are also available for this appliance, providing additional convenience and control. The washer and dryer are placed in a room with a pink wall, and there is a refrigerator nearby.
  • The image features a woman standing in front of a washing machine, looking at her cell phone. The scene is likely related to the LG ThinQ app and ThinQ Care, which provide additional features and benefits for users of LG washing machines. The app allows users to operate their washing machine remotely and receive proactive alerts, while ThinQ Care offers additional warranty and support services. The woman is likely using the app to manage her washing machine or receive information about its operation.
  • The image showcases a modern LG front-load washing machine, which is designed to be energy-efficient and environmentally friendly. The washer is equipped with ThinQ Care technology, which allows users to monitor and manage their appliances remotely through a smartphone app. The app provides alerts and usage reports, helping users keep their appliances running smoothly and efficiently. The image emphasizes the benefits of using smart home technology, such as the LG front-load washing machine, to improve the overall experience and sustainability of daily life.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 13. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 25. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG dTK Normal - - - I - - H -p - - Sea Star Citations - Landa - - - : - CHRECTORIVE LSL I DRIVE 10 I
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

Model:
WM6500HBA
SKU:
6532181
Highly rated by customers for:
$1,099.99
Save $500
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 988 reviews

  • Convenient and reliable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good almost 6 months in and no problems. AI feature works well. This thing will never let you forget a load. You can also start your laundry (as long as you load it prior to) and have it ready to dry before you get home!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works fantastic, easy to use as well as easy to connect to WiFi

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • New update.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older LG this undated version and I am extremely happy. I really like the feature that lets you add the detergent for several loads at once.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • New Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washer for only a month but so far we are very pleased! The larger capacity washing tub is awesome! It allows for much less washing time.

    I would recommend this to a friend

  • Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A great upgrade from my 20 year old estate washer. Much more economical and the smart functionality adds to the overall experience

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Wonderful machine

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very polite and timely all questions answered! Super machine

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Good fit

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No complaints Download occasionally to update your programs

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • LG WASHER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front load washer Lots of wash options and choices

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • love

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and its a great buy. I love how it looks

    I would recommend this to a friend

  • Only LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new washer. Large load compared to our 20 year old LG.

    I would recommend this to a friend

  • Kelly’s baby

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine and all features, i no longer have to run downstairs to see if the washer complete its cycle. I received all notifications on my phone

    I would recommend this to a friend

  • LG Front Load Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG front loading washer now for 2 weeks. I love all the options for washing different types of loads and especially the setting for washing a speed wash. Very happy with it!

    I would recommend this to a friend
  • Best Buy Employee

    Fantastic Machines

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machines! No issues what so ever! Very happy with the amount of options LG provides for different cycles on their machines.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Quick wash it amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going years without being able to do a quick load of laundry this unit is amazing! I can do a load in as quick as 18 min! Love It!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • LG Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I highly recommend recommend purchasing appliances from Best Buy. They really work to get the customer exactly what they need. Their customer service is impeccable. I am extremely satisfied. All of my appliances are LG.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Inlove!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electricty, soap and water efficient! I could not have chosen a better washing machine set!❤️❤️❤️

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Mr Lee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great deal! And great service! I am buying in best buy most of my tech purchases.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Good washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a really good washing machine. I can recommend it to anyone interested in an LG

    I would recommend this to a friend

  • Review for dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works very well. We love it and the best part is that it dries so fast

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Hernán

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I lake the color super elegant I recommend

    I would recommend this to a friend
Page 37, Showing 721-740 of 988 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.