Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG Normal Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM6500HBA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABILITY - ENERGY EFFICIENCY **OVERALL SCORE: 83** **0-100 Scale** **About CR Washing Machines Testing** - 129 RATED - 36 RECOMMENDED - 1983 HOURS OF TESTING (As of September 2023) **Highs** - Using the Normal cycle, washing performance is excellent - Energy efficiency is excellent - Water efficiency is excellent - Noise is very good **Lows** - Using the Normal cycle, the clothes washer is just good - Using the Normal cycle, the vibration is just good **Similar to tested and recommended model WM6500HBA** For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • The image features a front-load washing machine with a large drum and a spin cycle. It is manufactured by LG and has a Neoma H design. The machine is black and has a large window on the door. The washer is described as America's most reliable line of appliances, as per the 2023 J.D. Power reading.
  • The image showcases a modern front-loading washing machine with a sleek design and digital controls. The machine is designed to handle various types of fabrics, including cotton and linen, and offers steam options for fresher clothes. The digital dial control makes it easy to use, and the streamlined, flat-front design adds to its contemporary appearance.
  • Front Load Washers: 1. Normal: Mixed loads and cotton or linen fabrics 2. Built-in Intelligence: Automatic sensors choose the cycle for you 3. Built-in sensors: Detect fabric type and soil level to choose the best wash setting.
  • The image features a stack of white towels and pillows, with a total of 5 towels and 2 pillows. The towels are neatly folded and stacked on top of each other, while the pillows are placed beside them. The arrangement of the towels and pillows creates a visually appealing display, possibly for a laundry advertisement or a home decoration.
  • The image features a front-load washer and dryer set by LG. The washer has a large capacity and a modern design with a digital dial control. The dryer is also a part of the set, and it is equipped with built-in intelligence. The LG ThinQ app and ThinQ Care are also available for this appliance, providing additional convenience and control. The washer and dryer are placed in a room with a pink wall, and there is a refrigerator nearby.
  • The image features a woman standing in front of a washing machine, looking at her cell phone. The scene is likely related to the LG ThinQ app and ThinQ Care, which provide additional features and benefits for users of LG washing machines. The app allows users to operate their washing machine remotely and receive proactive alerts, while ThinQ Care offers additional warranty and support services. The woman is likely using the app to manage her washing machine or receive information about its operation.
  • The image showcases a modern LG front-load washing machine, which is designed to be energy-efficient and environmentally friendly. The washer is equipped with ThinQ Care technology, which allows users to monitor and manage their appliances remotely through a smartphone app. The app provides alerts and usage reports, helping users keep their appliances running smoothly and efficiently. The image emphasizes the benefits of using smart home technology, such as the LG front-load washing machine, to improve the overall experience and sustainability of daily life.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 13. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 25. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG dTK Normal - - - I - - H -p - - Sea Star Citations - Landa - - - : - CHRECTORIVE LSL I DRIVE 10 I
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

Model:
WM6500HBA
SKU:
6532181
Highly rated by customers for:
$1,099.99
Save $500
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 988 reviews

  • LG washer mashing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and very convenient! Hardly recommend to anyone

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Ultimate washer/dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. The app is actually useful. But learning how to use it was hard, which is the reason for 4 stars.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer looks great. And the delivery service was very knowledgeable.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, sleek and stylish. Digital display is nice and easy and looks amazing.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Very nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good and do a good job washing and drying

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Turbo washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit the color is great and just what I wanted

    I would recommend this to a friend

  • Good Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. The washer works well with the latest technology

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Leaking door seal

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine on 4/13/2023. It has been leaking for several months. The leak is in the door seal and will cost $700 for repairs. $700 to repair a machine that is 2 1/2 years old. Shame on LG for selling such a poorly made product. I've decided to buy a new machine and it will definitely not be an LG.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kath. Thank you for sharing your experience with your LG Washer (WM6500HWA) model. We understand how important it is for your appliance to remain reliable, especially with something as critical as the door seal.

      One helpful step to reduce or prevent leaks in the meantime is to inspect and clean the door gasket. Detergent residue, lint, or small debris can sometimes prevent a tight seal, leading to water escaping. Wiping the gasket with a soft cloth and a mild vinegar-and-water solution can help maintain the seal and reduce moisture buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. If you’d like us to assist further with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can review it directly. We're here to help. ^Juvy LG

  • Very nice good looking machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking washer just a little big for where I needed it.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer!!! We made a very good choice!!!!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good running performance so far, clothes washed well, easy to use.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Working as expected!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Last Samsung WM lasted more than 12 years. This is working as expected right now.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Proud LG buyer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome especially the remote capabilities

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Great Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite. Looks nice and the first fash was great!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Washer and dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. They doesn't make much noise.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Nice quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery user friendly , item…. Service and installation was bery easy

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Beautiful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em an all the settings it has best purchase i made in a while

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, for an excellent price. I usually get LG products

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend

  • Major disappointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with customer service as well as new order delivery. Most of my order was not delivered and backloaded without my knowledge I've already paid to have my gas unhooked, and then we hooked when I discovered my dryer was not coming.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    No, I would not recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and technical staff are professional

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
Page 45, Showing 881-900 of 988 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.