Customer Ratings & Reviews
- Model:
- WM6500HBA
- SKU:
- 6532181
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.
This summary was generated by AI based on customer reviews.
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, It fits my laundry room. Thanks!
I would recommend this to a friendAnother LG winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our LG after 15+yrs. This new LG is even better and easy to learn and use.
I would recommend this to a friend- Pros mentioned:Design, Noise level
Clean Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the minimalist design. Absolutely love the AI feature and silent operation. Very fast washing too.
I would recommend this to a friend Purchasing a washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly customer service. Good product and price.
I would recommend this to a friendAwesome LG washer/Dryer front loader
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Easy to install ourselves with new hoses. Learning curve to figure out the app..happy with them so far.
I would recommend this to a friendWasher and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I will recommend to friends and family etc
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer . Washes clothes great , a lot of wash options. Connectivity to phone is good. Let's you know what's going on .
I would recommend this to a friendhappy with washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with washer. great communication with Moises and Raul
I would recommend this to a friend- Pros mentioned:Capacity
Awesome Washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my new washer!! Should’ve purchased sooner! This LG washer replaced a top load, no agitator, that sucked big time!! This washer cleans and gets stains out better than any washer I’ve owned. I love the app that lets me know the cycle is complete. It easily washes king size bedding. I would recommend this washer!
I would recommend this to a friend Buy this right now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never liked doing laundry before, now i look forward to it! This washer is user friendly,I love all the features it has and love that I can "refresh" my clothes if I'm not home and can control it from my phone. Best washer hands down!
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality product bought the combo and happy with it
I would recommend this to a friendLG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little noisy. These new washers never last like the old ones.
I would recommend this to a frienddecent washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the controls. It does get things clean.
I would recommend this to a friend- Pros mentioned:Capacity
So Far So Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been just over a month and so far, so good! Wash cycles (even the normal one, not just the “quick wash”) are much faster than previous washer. Clothes come out looking great. Glad I got the larger capacity- perfect for washing larger items like blankets.
I would recommend this to a friend Buy immediately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much. I walked into Best Buy and asked the representative what the best one was. He pointed me to this and said he has it at his own mother’s place, which made it a done deal for me. Couldn’t be happier having bought this.
I would recommend this to a friend- Pros mentioned:Capacity
Worst Decision Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $3,000 on thanksgiving for brand new washer and dryer combo and ordered directly from LG. All the bells and whistles, install, removal, extended warranty, etc. We were going to be without laundry for 2 weeks but thought it was the right choice and ordered directly from LG instead of Home Depot or Lowe’s. Worst decision we ever made. The pedestal for the dryer was on back order for January 19th, so we did two separate orders for the washer + pedestal washer + dryer to be delivered in December 8th and then the dryer pedestal for January. We received a confirmation email from the delivery company RXO for December 8th. I stayed home from work and waited all day. Finally at 4pm I called the delivery company and asked if they were coming. They stated they had the 3 items in their possession, but put it on a “permanent hold” as we were receiving another order on January 19th and they wouldn’t deliver it until then. I asked how could they send me a confirmation email for delivery for December 8th, I was guaranteed delivery on the day I ordered for LG, and then just change everything without any form of contacting me? Regular customer service people, supervisors at both LG and RXO, multiple days, hours on hold, the best they can do is December 22nd and apparently that’s not even guaranteed. Family of 4 who has been left without laundry for over 2.5 weeks in a new home. Now they want me to go 4+ weeks without delivery and potentially through Christmas with a house full of people?? Local hardware store would’ve had it delivered to us the week after thanksgiving. I will NEVER buy LG anything ever again. Horrendous customer service, zero help leaving a family in complete disarray during the holidays. Shame on you. Samsung or GE only moving forward. Order # 200729882 Order # 2007299449
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We regret the inconvenience and frustration you have faced with delivering your LG Washer (WM6700HBA) model. We understand how important it is to have a reliable delivery service, especially during the holiday season, and the inconvenience of not being contacted about the change in delivery plans and having to go through multiple days of frustrating customer service experiences. This certainly isn't the experience we want for our customers.
We want to make this right for you. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Price
Best Washing Machine Out There!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% recommended! I’ve owned it for a couple weeks now its been a great experience, The App is Awesome as well. A bit pricey but you wont regret buying this washing machine!
I would recommend this to a friend - Pros mentioned:Ease of use
Product Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with my new washing and drying machines. Very good at keeping my clothes washed and super simple.
I would recommend this to a friend Laundry as never been easier!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! The fact that I can pre-fill the detergent and fabric softner is a game changer! Makes it so easy to do laundry.
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Low energy consumption and easy to check the status through the app. A bunch of cycles. There was an issue to use this machine. I do not know why but every single time use, it trips an 120v-15a GFCI outlet. My previous washer did not have any issue with the outlet. I replaced the outlet to a regular one and it works fine.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We are glad to hear that you are experiencing low energy consumption and find it convenient to monitor the status of your appliance through the app. The variety of cycles available also provides you with flexibility in your laundry routine.
We apologize for the inconvenience you experienced with the GFCI outlet tripping when using the machine. We understand that this was not the experience you hoped for and we appreciate you taking the time to share this feedback with us. It's great to hear that replacing the outlet to a regular one resolved the issue.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Your satisfaction is important to us, and we are here to help. Thank you for choosing LG for your home appliances. ^Cris.
