Customer Ratings & Reviews

Super sleek and beautiful. Definitely next generation design. It’s basically the same machine at the popular WM4200, with more features such as AI DD and software update capability. Salesperson said this model wasn’t popular because customers aren’t used to the turn knob screen, which is basically a Nest thermostat design, but it’s been easy to maneuver really.

The sleek looks caught my eye, but the quiet operation, the amount of water that is removed at end of wash cycle and how clean the clothes are, are what matters the most. The dryer cycles help get the clothes dry without over heating them and wasting electricity. The delivery guys did an amazing job setting up the washer, dryer and the two stands that we purchased with the units from Best Buy in Ontario, Ohio. They even gave me some helpful tips to help the units last longer and keep them clean. We had to purchase this LG pair after several repairs on a kenmore set and several hundred dollars , and much research of other brands. It wasn't want we expected to do on our honeymoon but we decided to forego a trip to purchase them. Thank you LG and BEST BUY for your help.

Satisfied. Large capacity and works well. I wish there is more setting

Really a great washing machine. Very efficient, nice, and great capacity. Only downside is that it is hard to connect it to wifi. And most of its useful functionalities are available on its mobile app. BestBuy installers didn’t bother themselves to connect it to our wifi. They even didn’t arrange or adjust the position of the machine. They just hooked it up and left us with the mess. And believe me, it is very heavy to move. We pushed it back and forth, side to side. Overall, we are very happy with the our purchase. Just get someone with technical knowledge to contact it to your wifi, and mobile app. And then you can enable functions like spinning only or raising only on the device itself. At the beginning it looks not user-friendly but after connecting it to wifi it is very easy to operate and the app gives you very useful information.

This washing machine is great. Does a good job cleaning clothes. Large capacity accommodates comforters and other large bedding items. AI cycle is quick and efficient. Just have to figure out the detergent. First couple of washes it seemed to auto dispense too much and needed to run a couple extra rinses. Will get back to that after we finish using the pods we were using from the old washer.

This washer has been a great upgrade. The TurboWash 360 gets clothes clean fast, and the steam option helps with stains and freshness. It runs quietly, even with large loads, and the smart features are convenient. Sleek design in white makes it look great stacked with the matching dryer.

Quiet and fast! Love- app feature is perfect for keeping track of loads!

My GE unit suddenly stopped working. After some troubleshooting, it became clear that replacing it with this LG 5.0 Cu, ft would be way more cost efficient. So far, this unit has performed superbly!

I can fit bulky loads in one go, which used to take two or three loads before. This is a major time-saver. It is so quiet

It's efficient and my clothes are cleaner than my top loader. The Ezdispense is very convenient since you can add detergent and forget about it until you need to clean and refill it. Highly recommended if you have the space. The app support is a great addition to get a reminder not to keep your clothes inside the washer, great if you're always busy. The machine is also very quiet even with heavy load.

Wanted a washer and matching dryer that were large capacity, quiet, easy to use and easy on clothes. Does all of that well

Beautiful design and easy to use. Excellent capacity and wide-variety of settings. Most importantly, it cleans everything very well. Wish it had an option for opening from left or right.

Really like the automatic detergent dispenser. Press start and go. This thing spins the heck out the clothes, not much water remains, which is good. You peel your clothes off of the drum. LOL My only concern is whether the government mandated less water use is cleaning my clothes less. It has really short clean cycles compared to my previous washer.

I really like my New washer and dryer!!! Really quite and irks Great!!

It’s okay. I don’t think it washes clothes as well as my top loader did, and it always has a smell. The auto detergent feature is nice and it’s very quiet. Sleek looking, too.

Works great, easy to operate. Delivery was pleasant.

Great product, easy to use, looks nice and works very well

So far so good. It’s way quieter than my previous washer (Samsung). I love the features on it like the AI and the app. Sometimes I’m so busy I forget I have clothes in the washer and my phone notifies me when my load is done. I am able to put a full set of king size sheets and a thin comforter inside with no issues. (I haven’t tried my thick “winter” comforter yet.)

As a straight washing machine it does a good job. It is somewhat easy to use except for the connecting to Wifi feature. After several attempts to do so I still was unable to connect. Then I thought why do I need to connect to the Wifi it's not like I have a robot doing my laundry. All I want is to wash my things.

Love it! Decent capacity, and quiet. We get relocated for my job, and this is actually our third set of LG washer/dryer. The other two were combo’s that we loved as well.