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Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,621 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. Quiet and works well. Wash comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great LG washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer has a large capacity allowing blankets to be washed. Overall performance is great. It also fits well in our existing laundry room space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Short people, beware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i"ve been very pleased with this washer. It is possible to customize the cycle to some extent. I feel my clothes are getting clean with this washer. My only negative so far is that the tub is very deep; it's difficult for me to reach the clothes at the very bottom. I have to use a reacher tool to get small things. I'm only 5'3", so this is an ongoing issue. I realize this is the way to enlarge the tub without changing the size of the footprint, but it must be a consideration for short people like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    EXCELLENT WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!!!! I’ve had it a month and can find nothing wrong with it. It’s very quite and it’s the first washer I’ve had that the clothes actually smell clean when they come out of the washer…. And I’ve had many. It’s very simple to operate and I love being able to see what goes on inside tub while it’s washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had the previous model and the direct drive started having problems after 10 years. Not cheap, but no agitator to rip up your stuff. Handles large and small loades without messing with settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Solid and Reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did our research before making this purchase. Consumer Reports listed this washing machine as the most reliable and highest customer satisfaction. It does not disappoint. While you'll find machines with more features, this one gets the job done. It's smart enough to assess the load size and adjust the washing time accordingly, which is nice when you're trying to get through a number of loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Top load is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a front load washer for many years, but recently decided to go back to a top load. I definitely prefer the top load. A lot more clothes fit, and they are much cleaner. I especially like that I can load it up and set it to wash the next day. I highly recommend this LG washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Finally, a machine we can trust

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, what a difference!!! Our new washer washed four king size comforters, a load of delicates and my husband’s shirts without a hiccup. No excessive thumping or deep barrel spinning knocking. This is a great, quiet efficient clothes washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Samsung washer! Best Buy staff did a great job hooking the washer up and taking the old one away. The washer makes no noise and really is not at all complicated to use! I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the large capacity have 2 children and can finally stay ahead on the laundry very pleased would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value. Large loads. Reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for a reliable washer that can carry large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this washer for a couple of months & have run several loads of all types. We are very happy with the wash quality & noise level. There are many guidelines in the electronic manual to learn how to best use this washer, which are extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet washing , easy touch and large capacity love it!!!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice machine with a valuable large tub.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a larger washing machine which makes it great for bedding and towels. It is quiet and appears to do a very nice job washing my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG washer! It has a large capacity, is quiet and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Wrinkle resistance

    Rated 4 out of 5 stars

    Disappointed owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to purchase this washer model after reviewing various washer in Consumer Reports magazine. it was the highest rated top loading washer according to CR and was recommended with high scores. This LG washer doesn't clean as well as the Kenmore front loader I had for years. The Kenmore cleaned very well but developed an odor and was hard to keep odor free. So, we decided on this LG top loader because we have the matching dryer and it works well. This new washer doesn't clean as well and sometimes leaves spots. We use the washer according to all proper instructions but still have these problems after one month of almost daily washings. We sort the clothes properly, use the correct detergent and temperature and so forth and sometimes need to spray the spots and rewash the same items just cleaned. Also, clothes came out of the previous washer mainly wrinkle free even after a high spin. This new LG has the clothes coming out somewhat to highly wrinkled and cottons are wadded. I like to hang T-shirts to air dry right out of the washer. I did this with the previous washer. But this LG doesn't allow that despite different settings so all clothes have to be put in the dryer and risk possible shrinkage. I remove clothes from the washer immediately upon the load being finished but it doesn't matter. So, this new LG doesn't yet have an odor problem (as many front loading washers eventually do) but it's overall a less convenient and less efficient washer to use. Additionally, the wash cycles take an average of 15 minutes longer to complete than the Kenmore did. I would advise people looking at this model, to look at others, possibly even a Kenmore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I would only buy LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG's are the best. Extremely quiet, efficient, glass lid allows you to watch the wash cycle, spins cloths so they need very little drying. Nice chime sound when starting the machine and when your cloths are washed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I’ve had no problems with it so far. As long as you don’t over fill the drum, it’s the best. I especially like it because it doesn’t have an agitator! There is much more room for things!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    All I needed in a washer! and more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer has large capacity which means I can do less loads and save time doing Lundry. It also can save on water and can use cold water to save energy. It gets cloths well clean. Glad I made this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, quiet, easy to use, works well, worth the money

    I would recommend this to a friend