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Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,621 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very simple to use. Is very stylish and does a great job on the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and extremely easy to use. Nice deep drum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Semi-cleans and ruins the clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big inside drum that can fit a large comforter. Normal cycle is around 39 minutes, which saves a lot of energy. Plays annoying music at the end of the cycle, which is really loud. Lint sticks to the clothes and clothes threads unravel. It is great at ringing the water out. I just wish it would be more gentle on the clothes. Don't put clothes in the middle of the repeller or else you will get an error code. Also, the power/start buttons are touch-sensor. My previous LG washer had the same buttons, and only lasted nine months. We'll see how long this one lasts. I wish LG would improve their washing machine technology.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your product feedback with us. ^Jennifer LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It does a very good job cleaning clothes and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bigger capacity than I had before. It has done a good job so far

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Mr. T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellant product. Nice to get a new washer that no longer has a large arm in the middle. In this manner, clothes and sheets are no longer wrapped around this former standard feature. New technology has saved the day. This product also has several new feaures. Overall, highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this machine!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine!!! It is great and I actually like doing the laundry now! :) The only thing is that I am rather petite (5’4”) and I have to use a little stool to stand on to reach down into the tub to get the washed clothes out to put them in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bill Nisbet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a excellent job of washing clothes really happy with it and the help we got from Best Buy sales representatives and the team that installed it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Less loads to be done due to extra space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer. I was told by Bradley the sales representative at Best Buy that this is the best washer to own and he wasn’t pushy. He just gave me the facts. My old washer was 8 years old and still worked fine but a know Samsung issue is gunk build up under the impeller resulting in my clothes getting moldy gunk on them. It was a pain to remove the impeller and clean it every month. The tablet cleaning didn’t work bc this impeller piece was plastic not stainless steel. So Bradley told me the LG would be a great replacement as him and his family have only used the same model for 10 years with no problem. THEN I knew I had made a wonderful purchase when the delivery guy said to me the LG washer was hands down the best and he has the same one and I would not regret my purchase. So far they are correct. We are not hard on things so I’m certain this one will last me as long as I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washes clothes clean and it has a large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. A big upgrade from my last one. Like all the cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIANT. Works great. Got an amazing deal, delivery was solid.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha LG

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand cycles and does a really good job of getting clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHER IS THE BEST THING EVER. IT CLEANS WITH MINIMAL WATER AND IS PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has a LARGE capacity compared to our old washer and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash! Spin is awesome, the clothe is pretty dry!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's so quiet and sings a little song at the end of the wash to let me know it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washing machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I’ve ever come in contact with. I was reviewing YouTube videos looking for the right washing machine and with the videos I was convinced this was the one. Upon finally getting to use it myself, I actually enjoy to wash clothes now. This machine makes everything seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It took a while...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to figure out all the buttons, but I finally got over it and it's a great machine. I'm especially glad that I chose the 5.0 CF size because it fits so much laundry! BTW, I always use the "extra rinse" button for a more thorough rinse.

    I would recommend this to a friend