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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,621 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great equipment for a family and it is very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with our choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, very pleased, good volume and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and works great! We started buying LG appliances because of their quality and reliability and now own three.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great! Our old washer stopped working and had to replace. This LG model is easy to use and has a large capacity. Best Buy delivered as scheduled and sent communications via email and text every step of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG washes bedspread

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is not as quiet as the previous one, however, it washes bedspreads with ease and is balanced throughout the entire process.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams. ^Jennifer LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new washing machine! It is so easy to use and takes all the thinking out of doing laundry. Just pick your cycle and the machine does the rest!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watching machine. It runs greatly and smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New LG Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine, we were to receive a $ 100.00 gift card due to damage as shown to the delivery personnel upon delivery. We have not received it yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service and Knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great- I compared quite a few before actually going to the store. We had the BEST associate help us, he was incredibly knowledgeable and made it really easy for us to choose. You don’t get this kind of service at other stores. It is the reason we bought from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient than our very old washer. Uses a lot less water and washes more clothes per wash. Huge inside, and no agitator. It even plays little tunes to me, although they could be louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A need in deed for a great business and staff..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love this LG Washer and Dryer. I first thought I was going to buy the washer, my old sears one burned out. I Love Best By and the young man that helped me, oh so great at the job. Kind, Polite, and very Helpful. I wish all sales people wherever they work treat their customers like this young man did. I bought the Dryer also, Love them both... Thanks Best Buy, Kudos to your staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and effective standard washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this washer unit as far as the washing standards go. The only thing I'm having issues with is that the Softener and Detergent compartments seem to hold water in them after all is said and done and I have to empty the water out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works good -- have had LG appliance before and have been happy with them. I especially like the 10 year motor warranty for LG washers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    high quality washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this washer very easy to use ,washer doesnt shake when overload.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is suppose to do, washes my clothes! It is easy to use and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer Machine Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is just what I wanted and it does a wonderful job. I love not having the big spinner in the middle. It allows me to do comforters with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A model with enough extras, but not too many

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. No complaints. We replaced an LG washer that only lasted about 6 years. Hopefully we'll have better luck with this new LG model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG to the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, top load, still learning to use with different washable items. so far so good. Desperately needed as other washer was leaking.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, love the features. Good size for the space I need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    They work great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy 1000% better than my previous purchase, thank you for the ease of exchanging them out.

    I would recommend this to a friend