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Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,621 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure agitator less cleans as good as agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100x% good ok.......... .........................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product from a formerly Good Company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does VERY BADLY on small loads, and normal settings. Some clothing stays dry. (The soapy water does not touch it.) You MUST use the 'Deep Water' setting. 'Normal' setting does not work on light loads. Also the water flowing through soap dispenser does not remove ALL of a single, small scoop of powered soap from the soap tray, so during the rinse cycle SOAP IS MIXED INTO THE RINSE WATER. Powdered soap MUST go directly into the tub, and NOT into the soap tray. Furthermore the automatic arrangement for distributing the clothing in the tub, does not work very well. It is best to go back, about 8 minutes into the cycle, and distribute the load, so that everything is submerged.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Robert. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Rated 4 out of 5 stars

    washer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to be ok so far. like the washing options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. Has all the latest technology you could want in a new washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well. jvo holbiuvbyucovhlbjgvugcv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still leaves glasses and Tupperware wet. Everything else was dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but I wish BestBuy can install my Tv for free cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because we had too return the inital purchase, best buy store manager was excellent too deal with as was the 800 number.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware-Check out your options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous LG washer but bleach spout rusted out and spread. Be careful on what you buy this model only lasted 5 years.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Wrinkles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine but wrinkles clothes quite a bit after spin dry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not like my old LG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough choices for high price. Clothes com out wrinkled, even if you unload exactly when finished. You cannot change anything like temperature or spin on the pre-sets.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Theragun. Thank you for sharing your experience with us. We understand your concerns regarding the LG WT7150CW washer and are here to assist you in optimizing its performance to better suit your laundry needs.

      Addressing Wrinkled Clothes:

      Wrinkling can occur due to various factors, including cycle selection, load size, and promptness in unloading. To minimize wrinkles:​

      Choose the Appropriate Cycle: Utilize the Permanent Press cycle, specifically designed for wrinkle-resistant fabrics. This cycle uses a low spin speed to reduce creasing. ​

      Adjust Load Size: Avoid overloading the washer. Filling the drum no more than 60% ensures clothes have ample space to move freely, reducing wrinkling. ​

      Prompt Unloading: Remove clothes immediately after the wash cycle ends to prevent wrinkles from setting in. ​

      Customizing Wash Settings:

      While the LG WT7150CW washer offers preset cycles tailored for specific fabric types, you can modify certain settings to better match your preferences:​

      Temperature: Press the Temp. button repeatedly to select the desired wash and rinse temperature combination for the selected cycle.​

      Spin Speed: Press the Spin button to adjust the spin speed. Higher speeds extract more water, reducing drying time, while lower speeds are gentler on delicate fabrics.​

      Soil Level: Adjust the Soil button to modify the cycle's duration and intensity based on the dirtiness of your laundry.​

      Please note that not all modifiers are available for every cycle to protect your garments. If a setting isn't permitted for a selected cycle, the washer will alert you with a chime and the LED will not light. ​

      Additional Tips:

      Sorting Laundry: Separate items by fabric type and weight. Washing heavy items like jeans with lighter fabrics can lead to uneven washing and increased wrinkling. ​

      Use of Fabric Softener: Appropriate use of fabric softener can relax fibers and reduce static, helping to minimize wrinkles. ​

      Regular Maintenance: Keeping your washer clean prevents residue buildup, which can affect performance. Monthly maintenance helps ensure optimal operation. ​

      We hope these suggestions enhance your laundry experience with the LG WT7150CW washer. If you have further questions or require additional assistance, please send us a private message on Social Media @LGUSSupport. Our team is more than happy to explore possible solutions tailored to your needs.
      LG Washer - Why Are My Clothes Wrinkling or Tangling? - https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979
      We appreciate your patience and look forward to assisting you further.

      —Renzo LG

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to buy a top-load washer after using an LG front-load for the past 10 years. I was expecting to be able to do larger loads and get better washing results, but unfortunately, that's not what I got. This washer is mediocre at best. I often find myself having to re-wash items because they don't seem clean after the first wash. And it's not like our clothes are especially dirty to begin with. Plus, trying to wash a blanket is just not possible - they always end up in a dome up in the middle and don't come out clean at all. I really dislike this washer and wish I could go back and purchase something else.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm so sorry to hear that your experience with our top-load washer has fallen short of your expectations. I can imagine how frustrating it must be to have to re-wash items multiple times and still not get the cleaning results you're looking for.

      I want to acknowledge your loyalty to our brand, having used an LG front-load washer for the past 10 years. It's clear that you were expecting a similar level of performance from our new top-load washer. I apologize that we haven't met your expectations.

      I understand that you've been experiencing issues with the washer's ability to clean larger loads, and that it's not performing well with delicate items like blankets. This is unacceptable, and I'm committed to making it right.

      As an LG representative, I want to assure you that we take your feedback seriously and will use it to improve our products. I'd like to offer you a gesture of goodwill for the inconvenience and disappointment caused by this experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very good but the bad thing is that cloth don’t move inside of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    LG 5.0 Cu Ft. High Efficiency Top Load Washer with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im extremely happy with my new washer.It is very efficient and quiet, thank you

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We are glad you are happy with your new washer's efficiency and quiet operation.


      Your satisfaction is our top priority, and we are committed to providing high-quality products that meet your needs. If you have any questions or need further assistance with your washer, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your continued satisfaction and provide any support you may need. ^Juvy LG

  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this machine @ 5 times and I HATE it. It needs more water and there is nowhere to be able to add more water. I look in and wet clothes are swishing around with NO water. I only gave it two stars because it does work. I would not buy it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope to learn more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to learn how to operate. Had several loads that had to be washed several times and could not dry.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what consumer reports said it was

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the consumer reports and expected it to be an amazing machine for our busy house - never felt like the clothes were clean, had to redo plenty of loads. We would under fill, make sure the center wasn't covered, prewashed items, and lots of other things to see if we could get a clean load done. Never happened for us- lots of rewashing and many disappointed days of smelling clothes not properly washed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your experience with us. We apologize for any inconvenience caused by your LG washer not meeting your expectations. We understand your frustration and would like to assist you further. Please reach out to us via Facebook or Twitter @LGUSSupport for personalized assistance. LG

  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Not a reliable place to purchase appliances

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer along with 5 yr service plan. The washer worked well for a year. After a month and 2 service visits, I still don't have a working washer. I do not recommend buying appliances at Best Buy, especially the service plans.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info, and a brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 3 out of 5 stars

    LG Top Load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't wash any better than our older front load LG. very disappointed

    No, I would not recommend this to a friend