Customer Ratings & Reviews
- Model:
- WT7150CW
- SKU:
- 6464959
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cycles are long and residue or what LG calls scud appears every once in a while typically on a load of white-yuck
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shelley. We appreciate you leaving us a review on your LG Washer (WT7150CW) model. We understand that long cycles and residue issues can be concerning. We strive to provide high-quality products that exceed our customer's needs. The tub clean cycle keeps your washer in optimal performance by removing detergent build up and other residue, keeping your wash drum clean. For help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Problems with the seller not washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We first bought this washer as an open box option on 20 February. We were asked to reschedule the delivery on 25th February. A person reached out to me that due to the damage of the product we have to reschedule the delivery again. No response to my calls, no response to my email, just request to reschedule 3 more (!!!!) times….. super upset that after dealing with them for 3 weeks we still don’t have the washer. We canceled the purchase and will go buy elsewhere.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We value the feedback you have given us regarding your LG Washer (WT7150CW) model. We understand the importance of a smooth and timely delivery process. It is disheartening to hear that your calls and emails were not responded to promptly, as well as the dissatisfaction leading to the cancellation of your purchase. Please know this is not the experience we want you to have with our service as we strive to provide exceptional customer service. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to assist you and regain your trust in the future. ^Juvy
Average washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an LG that died after 7 years. This one is a replacement washing machine. Not unhappy with the washer. Machine that was delivered is the same model number with different glass and different control panel.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your product design feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Mishmash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has rust inside. Delivery person was very unfriendly and not professional. Left trash all over driveway. Did not balance the machine. And did not allow me time to clean behind the old one when pulled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret to hear the experience you had with the technician. Should you feel the need to voice your concern, please feel free to contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. We're available for support on this phone line as well. Don't hesitate to reach out to us! Please feel free to leave your feedback regarding your experience here: https://www.lg.com/us/support/feedback. ^Chris
Horrible Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible washer. Since replacing my old washer with this junk broke me financially, I'm looking into purchasing a hand powered washer with an AGGITATOR. Washes poorly, clothes dry stiff. The only time the washer works well is when I stop it, add water, then hand wash what's in the tub. Same with rinse. It's a stupid idea for a washer. BUY A MACHINE WITH A AGGITATOR.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us and we appreciate you taking the time to share your experience with the LG Washer (WT7150CW) model. We understand your concerns regarding the performance and stiffness of clothes after washing. To address this, the most likely reason is leftover detergent on the laundry. Please see if one of the following will solve the problem. You may be using too much detergent or an inappropriate type for your appliance. Read the instructions on the detergent packaging to find out if it's the right type for your washing machine. If you require further assistance on your unit, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist and ensure that you have a positive experience with our products. ^Juvy
Say No to the Washer!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst washer I have ever had. Bought brand new and it has not worked right since. Already had service repair (that they keep rescheduling). It doesn’t sense the wash load correctly and therefore I have to constantly turn it off and on to get the water level up! Highly upset with this experience!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
- Cons mentioned:Agitator
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk. It can't get a stain out because it doesn't have an agitator
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Top Load Washer w/6Motion Technology. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were sold a 4 year old product that was defective. Spending hours to resolve. Will never purchase appliances from Best Buy. Especially LG products
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, RoseannV. Thank you for sharing your experience with us. We understand your inquiry regarding the LG WT7150CW washer, and about the difficulties you’ve encountered with your purchase.
It sounds like you’re dealing with an issue that may require more attention from the retailer. We recommend reaching out to Best Buy directly to address the concerns with the age of the product and its condition. They will be best positioned to assist you with your specific situation.
https://www.bestbuy.com/site/lg-5-0-cu-ft-high-efficiency-top-load-washer-with-6motion-technology-white/6464959.p?skuId=6464959
If you would like to troubleshoot any specific issues with the washer, such as cycle problems or performance issues, please send us a private message on Social Media @LGUSSupport so we can assist you further and explore additional solutions.
We appreciate your understanding.
—Renzo
Don't buy. Piece of junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute piece of junk. Had it 2 months and it hasn't completed a single wash cycle without erroring out. LG support is non-existent so don't waste your time there. On top of that we're Best Buy "my Best Buy Total" members and Best Buy just told us "nothing we can do". Would give zero stars if possible. I have a $600 paperweight now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! We're truly sorry to hear about the challenges you've faced with your LG WT7150CW
5.0 cu. ft. Mega Capacity Top Load Washer with TurboDrum™ Technology. Consistent errors during wash cycles are certainly not the experience we aim to provide. We understand the frustration this situation has caused.
Please accept our sincere apologies for the inconvenience. We'd like to assist you further with this matter. Kindly send us a direct message on Facebook or X (Tiwtter) at @LGUSSupport with your contact details, and our team will work to resolve this issue promptly.
We appreciate your patience and the opportunity to make things right for you. ^Luisa
- Cons mentioned:Agitator
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I have to rerun a load, clothes do not come out clean!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
I do not like this machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned this for about 6 months. This is not only the worst washer I've ever bought, but maybe the worst appliance or even item I've ever bought compared to expectations. It doesn't clean clothes no matter how much I tinker with the settings. I'll never buy another LG product as long as I live.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Dooble.
Thank you for sharing your experience with us. We understand that you’re facing challenges with your LG WT7150CW washer. Your feedback is important, and we’d like to help resolve this issue.
Please send us a private message on our social media platform via @LGUSSupport. Our team will be more than happy to provide you with troubleshooting steps and explore possible solutions to ensure your washer performs as expected.
We appreciate your patience and look forward to assisting you.
^Sam
Do Not Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine! Owners's manual is incomplete so it is a nightmare to troubleshoot any issues you may have.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on your LG Washer (WT7150CW) model. We understand how important it is to have a comprehensive and easy-to-understand manual to troubleshoot any issues that may arise. This certainly isn't the experience we want for our customers. If there's anything we can do to further assist you with, or if you have specific concerns, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is loud and several times I had to run the cycle again to get the clothes clean
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the size of my washer but don’t like how long it takes to was my clothes
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We appreciate your feedback and we're glad to hear that you like the size of the washer. We understand that the wash cycle duration may not meet your expectations. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-the-operating-time-of-the-washing-machine-is-too-long-CT00000305-20153067409687. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Looks good but doesn’t run
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work upon delivery. Called customer service for LG and they were unable to help and wanted to have someone come over to repair it. In a couple of days. A new product should not need to be repaired. Retuned. Wouldn’t recommend or buy another LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Water ? Leakage with high spin.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been showing moisture on the floor and the drum, which is the same issue my mom had previously with the LG washer. She was trying it again. We asked for a service call to check the issue and resolve it. This was not done. The person that was sent was the person who installed it..not a service provider. We have asked for it to be fixed or changed out for another brand. Awaiting response.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. This is not the experience we want for you. We'd love to better understand what happened, and how we can rectify/resolve the issue. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You .~Tanisha
PURE JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 1 star becauseI couldn't give it zero. I've had it a little over 6 months and it's already broken. Won't power on. LG won't support for some reason. DO NOT BUY!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We're sorry to hear that a newly purchased item stops working so soon. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine it does not fill with enough water to get your clothes clean unless you put it on bedding. Would definitely not recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We’re sorry to hear that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to help you out. ^James.
No too impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I can't do this because you're so stupid didn't give me enough characters, so now I will give really bad review for that. I had to erased what I put, so take this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ulises. It seems that our product, the LG Washer (WT7150CW) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. If you could provide us with more details about the problem you're facing, we’d be glad to assist you further. Please reach out to us on social media @LGUSSupport with your details so we can resolve this issue promptly. We appreciate your patience and are here to support you. ^Juvy
Bad service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unhappy with this machine it was bad luck from the start the installation was done wrong mess up a load of clothes because your worker installed the hose wrong had to wait a whole week to get that fix. The clothes don't seem to be washing good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James.