Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,621 reviews
  • Rated 1 out of 5 stars

    Waiting on washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not recueved my washer. Best buy has rescheduled Twice!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re sorry to hear that the service you purchased was not completed in a timely manner. You may contact BestBuy directly regarding this matter. Once you have received your LG Top Load Washer please let us know. You can easily get in touch with us if you have queries, concerns, and thoughs about the washer by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 1 out of 5 stars

    Broke after 2 months, 4 times using

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it didn't spin to dry and then it didn't drain water

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking this time to communicate with us about your experience with your LG Top Load Washer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly LG

  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it didn’t have the features salesperson told us

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this LG washing machine. It is quiet, does a large load, and it's easy to use the many settings. Plus, it looks great and matches our LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    I did my research. Great washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I would like to thank John and Jayson at the Setauket, NY Best Buy location. They were so helpful and knowledgeable about washing machines. They were the reason we chose to purchase from Best Buy. We researched so many washers at so many different stores. I wanted a machine that could wash a king size comforter, basic functions, no agitator and a top loader with a clear, see through top. If you use the correct setting, sort your laundry correctly and use the right detergent you will be very satisfied. Read the manual, this is a great machine if you use it right. We replaced our 27 year old Whirlpool with LG due to our research.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! So quiet...my last washer another brand was so noisy! Glad I made choice to purchase an LG! Cleans well..spacious..just overall great machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well and it is easy to use. It can accommodate quite a large load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Cleans well without agitator. Large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Easy to use and quiet. I love that I can wash big loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Simple Efficinecy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this and it's pair for our new home, and they have really done the job! No issues so far and we've had them for a while now. Easy to use, gets the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Extremely large drum for very clean clothes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this machine so far. Granted, it has only been 6 weeks however it cleans clothes very well, in a shorter amount of time than my old machine on the normal cycle and the large capacity IS very large!! Only complaint is that when using the heavy/ bedding cycle it takes for-ev-er.... like over 2 hours!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Loving my LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet! And cleans better than I knew possible. Pleasant little tune plays at the cycle end that makes me happy to unload it :-)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with my LG Washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this washer. It has a larger tub than I had before and the clothes are a lot dryer from the spin than my other one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is very quiet. Our last washer had some broken parts that caused it to rock furiously and was very loud. Having this washer is a total 180. It cleans everything like it should and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    5.0 cu ft LG Top Loading Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient washer I found in the market. Very stable, quiet and powerful washer. Timer is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this new purchase for about a month now. It's a quiet machine (love!) with a large capacity (also love). Seems to do a good job getting things clean with relatively little water. However, despite many buttons one can theoretically press (for example, for second rinse, or for more wash water), one doesn't get the opportunity to do so, at least when I use the "normal" setting for the wash. That said, I don't seem to need them at this point! So overall, this was a very good buy, considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well and is quiet. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    JoMaCo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Very easy to use and does a really wonderful job cleaning the articles

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice top load machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet machine and it does a great cleaning job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    ITS A DRYER. DO IT. BUT MUST READ B4 BUYING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD, HAVE NOT HAD IT LONG. MUCH BETTER THAN MY OLD CRAPPY ONE THAT WAS GETTING LINT EVERYWHERE AND LEFT IT IN MY CLOTHES :0 - WILL UPDATE IF ANY ISSUES ARISE BUT I LIKE IT, CLEANS MY CLOTHES DEF REC THE INSTALL, WORTH THE UPCHARGE BBY

    I would recommend this to a friend