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Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,621 reviews
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and worth the cost. For parents with young kids this does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering. Fast delivery. Love the product. Would highly recommend Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uses way too much water, takes way too long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it will take 50 minutes to complete a cycle, an hour and a half later I am late for work waiting for the stupid thing to full 100% with cold water, even though it's only 50% full of clothes. Makes a high pitched noise like an old tube TV which would drive me totally insane if it were in the same room as me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. I like that the settings are adjustable. The “deep wash” cycle is the best for dog blankets. It plays a song at the end of the cycle. 10/10 recommended. I do a lot of laundry everyday and it’s held up nicely.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Payton. We appreciate you leaving us a review in regards to your washer and that its making such a high importance to your day-to-day life! Definitely a great size! ~Anthony LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super laundry appliances.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quite cleans super.Glad I went to the top of the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sort of happy with purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Doesn’t always get clothes soapy wet on default settings. Have to choose deep cycle and add water pretty much with every load to assure no dry spots during wash cycle. Does an excellent job when you work around the default program/setting issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Have had it for almost two months and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great cloths washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A highly rated cloths washer. It does not disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not enough water to saturate the clothes. I was told there are ways to trick the washer into increasing the water level. Who wants to go this for every wash load? I added 1/2 cup of bleach to one wash load and after drying the clothes, the smell of bleach was prevalent in all the clothes. Not happy with LG brands. Wish I stayed with American brands

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with washer I like the lady who helped me raiser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my product works great no issues. I had bad luck wiith another brand. Best thing I did was trade em out!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Maytag to LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Maytag to LG because Maytag kept breaking and it would takes months to get the parts to fix.

    I would recommend this to a friend
  • Cons mentioned:
    Wrinkle resistance

    Rated 1 out of 5 stars

    Machine causes more work! AWFUL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1000% do NOT recommend this washer. When shopping for our new washer we opted for the larger more expensive model because it didn’t have an agitator which supposedly wouldn’t cause our clothes to wrinkle. Well, that is absolutely not true with this model. No matter what setting or spin speed it is set on, the clothes are spun at high speed and come out a wrinkled mess. When I say wrinkled I don’t mean a couple of wrinkles that would straighten out in the dryer. Even using my iron at high heat couldn’t get out all the wrinkles. At first I though maybe I was putting too many items in. I decided to run a delicate cycle with only 4 t-shirts in it. Those too came out a wrinkled mess. This washer has caused me so much frustration it has turned me off to all other LG products.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washing machine!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washing machine!! Especially for the price!! Many cycle options, energy saver, it has it all. Very pleased with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG washer runs perfectly. The selection of cycles is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast same day delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast same day pickup. As I’m a massage therapist I couldn’t wait a couple of days for a delivery. Washer works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable machine. Varieties of wash Selection. Gets the job done in a very clean way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I wash about a week of clothes and when I finish my Draugther wash her clothes. I love my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been awesome. I love the fact that you do not have to worry about the machine goes off balance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Saves us money on all of our utilities each month.

    I would recommend this to a friend