Customer Ratings & Reviews

It’s only been a few weeks, but so far I love it! I had so many problems with my previous Whirlpool Cabrio with unbalanced loads, loads stopping mid cycle, and being sopping wet when done. I’ve done several even LARGER loads with this machine and loads are coming out perfect! Smelling much cleaner too! Very happy with my LG washing machine! BEST BUY was great too, they price matched LG online and I got a great deal!

Excellent washing machine! Cleans clothes thoroughly, runs quietly, and has efficient cycles to save time and energy. Highly recommend for its durability and user-friendly features.

Poured water out on floor. Tested ok so ran it. Best Buy service was awful. Tried text and phone. Hour later talked to someone and put on hold so she could deal with it. Waited 25minutes and line went dead. So hour and a half. I couldn’t wait so I took the back off. No clamp on drain hose inside machine. Water poured out. Put a good one on and ok. I will be back in there as they use the cheap spring clamp on main hose from tank to pump. I could see them giving out with all the vibration. Poor design or quality control at LG. Good quiet machine now that I wasted a day on it plus cleaning all water up. Forget Best Buy service

First, the delivery was quick and efficient. Second, this LG is a delight. It is very easy to operate, quiet and uses less water and time. The clothes are noticeable cleaner and drier when they come out of the machine. I notice less lint in the waste water snare, so I assume that it is gentler on our clothes. Over all very satisfied.

Extremely happy with this Unit. It is efficient, sleek- looking and compact- looking but with a large capacity.

I absolutely adore this machine, as it is the quietest and most efficient I've had. The installation was a breeze, and I was cleaning within 30 minutes. It has a litany of pre-selected options, but allows you a great deal of customization for differing loads. Also, the finishing chime is adorable and not too loud. Consumer Reports rates this model as highest in its class, and recommends this over models that are $2000

We were in dire need of a new washing machine. Once we had this LG washer installed and using it for the first time I was instantly looking for more things to wash following the first load, just so I could use it again. Affordable and easy to use, Very impressed.

Really like having more capacity compared to out old one. Really like not having an agitator. It's quieter than our old one also.

Had to read the manual to learn to use my new washer and I was a little hesitant at first as my other washer was 15 years old and very different. BUT....now that I have learned what I am doing.....I love it!!! Very efficient and actually, if you read the book (lol) easy to use.

Excellent value for the price. It has a narrow profile but a big tub. It is quiet and plays a happy little tune when the laundry is done. Some may find it annoying. We think it's cute. One criticism is I wish the buttons where a bit more intuitive. It feels like the big central button should be "pushable" to start the laundry. Have seen some complaints about the water level but appears to wash the clothes just fine.

We've only had this washer for a month, but it does a good job cleaning our clothes so far. Other reviews complain about water levels. If you need to see a lot of water sloshing around, this is not the machine for you. I'm not judging cleanliness on water levels but rather on outcomes. I agree with others about the depth. I am 5'5" and it's fine for me, but I might not be able to reach the bottom comfortably if I was much shorter.

I love this washer. After two front loads we were ready for a top load. If you are short, it is a challenge sometimes to get the clothes from the bottom of the washer. I am 5’2” with short arms. So far have managed well to get all of the clothes out.

Washing machine does a good job. Handles large loads of clothes. Not noisy.

It’s been almost 2yrs since we bought our LG washer and it’s been awesome. So much space we easily can wash all our king size bedding. Washes all our clothing perfectly. Awesome features as well.

I love my LG washer. I like the large over-sized tub without the agitator. It allows me to wash king size bed spread and my ruggables.

This washer is easy to use and cleans the clothes very well. I liked it so well I purchased one for my mother.

I absolutely love this washer. I chose LG because of the high ratings in Cosumer Reports. I was previously looking at more expensive models but realized that I don't need all those extra bells and whistles that I would probably never use. This model does everything I need and does it well. I was a little reluctant to buy an impeller since I had previously only owned an agitator. But I immediately noticed that my clothes were cleaner and with no damage to delicates. And I have to say, this washer is the quietest washer I have ever used. Even with the laundry room door open we can not hear it at all. I just wait to hear that little jingle to tell me it's done. If you want a good quality washer for a reasonable price, and don't need a plethora of cycles this is a good choice.

This seems to be a durable and efficient washer. I have not had any issues so far and hoping that i won't have any going forward. Machine is easy to use.

We purchased this after having a Maytag front load washer for 21 years. The Maytag was very reliable. The second reason we didn’t buy a front loader is they tend to hold moisture and build up in places that are difficult to clean. So far, this has worked, is easier to operate and does the job. We often use the "Extra Water" setting because the normal setting doesn't seem to be enough. The clothes were not thoroughly wet. This isn't a washer problem; they have to meet the current efficiency rules. Last, the ratings and price was right. It is crazy how much the top end machines cost and I know we will never use most of the additional features.

Love it! Performance is great. Quiet and easy to use.