Customer Ratings & Reviews
- Model:
- S80TR
- SKU:
- 10953804
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
LG Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar compliments my LG 86” TV and looks great with it. The sound is very clear making it a great theater sound system.
I would recommend this to a friendSurround sound
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome when your sitting with the family watching a movie
I would recommend this to a friendgreat sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, great sound, easy to set up and the clarity is amazing with many sound options
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast shipping item is exactly what was decided and the sound quality amazing.
I would recommend this to a friendCauses WiFi issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok and setup is easy plug and play. But the way the wireless speakers connect makes home wifi unusable. I guess they connect over the 5Ghz band which is how routers work as well, causing massive interference. Was suggested to buy a new router and change the wifi channel but I’m no IT guy and not willing to do that. Will be returning to store tomorrow unless I can figure out how to make it work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Anon. Thank you for sharing your experience with the LG S80TR soundbar and its impact on your home Wi-Fi. We understand that you're experiencing Wi-Fi interference issues due to how the wireless speakers connect, and we want to help you resolve this.
While the soundbar is designed for easy plug-and-play setup, wireless devices can sometimes interfere with each other, especially if they are operating on similar frequencies. We'd like to help you troubleshoot this to improve your Wi-Fi performance.
https://www.bestbuy.com/site/lg-5-1-3-channel-s80tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/6578024.p?skuId=6578024
Please send us a private message on Social Media @LGUSSupport with your soundbar's model number and a brief description of the issue. Our team will be more than happy to explore possible solutions with you, including potential adjustments that could minimize interference.
We appreciate your patience. —Renzo
LG Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget sound system for a casual listening experience
I would recommend this to a friendNice sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well with my new C4 LG 77”. Very easy installation
I would recommend this to a friendSelf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I bought for a gift and they love it. Would buy again
I would recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre performance, too high of price for the frequency range.
No, I would not recommend this to a friendLG 77" oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy associates were amazingly helpful. Love my new set up.
I would recommend this to a friendEasy install sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be a little delay with the Bluetooth but nothing crazy Overall it’s pretty good
I would recommend this to a friendNew Surround Sound system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded my home theater system and I have no regrets!!
I would recommend this to a friendCould be good, but not for my house.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure it works well, but the cords are short and if you have a high ceiling it wont work at all.
No, I would not recommend this to a friendStay Away or You'll Be Sorry!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this since February, and everything was fine at first. It isn't very loud. But I adjusted. Last month, the audio started cutting in and out on the rear speakers. I have spoken with LG customer service twice and was told to do a full reset. This solves the problem for about a week, but then it returns to the same issue. My TVs are all Samsung, and I listened to the salesperson and bought this. I regret it. The unit is still under warranty, but I'd have to box it up and ship it to LG and await testing/repair/replacement, which will be 7-10 business days. I wish I could give this zero stars, and I will never buy LG again. This is clearly a lemon and I am not happy!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Antwon. Thank you for sharing your experience with the LG S80TR soundbar. We understand to hear about the ongoing audio issues and the frustration it has caused. We want to help get this resolved for you as smoothly as possible. Please contact us directly via private message on our social channels @LGUSSupport so we can assist you further and explore the best solution for your soundbar under warranty.
https://www.bestbuy.com/site/lg-5-1-3-channel-s80tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/6578024.p?skuId=6578024
We appreciate your patience and want to make this right. —Renzo
Good soundbar. Terrible customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drove a long way to pick this up at Best Buy Thousand Oaks. The guy at the counter assured me all items were in the box: cables, remote, etc. He lied to my face; all were missing. No cables, remote, etc. I had to drive to another Best Buy and return it. Unforgivably irresponsible and glib! Avoid Best But Thousand Oaks at all costs!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with the LG Soundbar (S80TR) model. We understand how important it is for every component to be included—especially after making a long trip and trusting the information provided at pickup. If you ever find yourself missing items again, one helpful step is to check the contents list printed on the box or in the user manual to confirm what should be included. You can also purchase the missing accessories directly from LG's parts and accessories website. Many remotes and power cords are universal within certain product lines and can be ordered to avoid a complete return and repurchase process. If you’d like us to assist further or help verify what should be in the box, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to support your setup and ensure you get the most from your LG product. ^Juvy
No Soundbar in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with the soundbar… So there’s that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tateb. Thank you for reaching out to share your experience with the LG Soundbar (S80TR) model. We understand your concern about receiving your product without the soundbar, especially if that was an important part of your purchase. We strive to provide exceptional services and ensure a smooth experience.
It’s possible that there was a shipping error or an issue with the order fulfillment. To get this sorted out, we recommend contacting Best Buy customer service at 888-237-8289, as they should be able to assist in ensuring that the missing soundbar is delivered to you.
If you’ve already done so and are still having trouble, feel free to send us a private message on social media @LGUSSupport, and we’ll do everything we can to help you get this issue resolved. ^Juvy
Non
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this just regular sound i was excited to hear the sound very disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yasin. Thank you for taking the time to share your thoughts on the LG Sound Bar (S80TR) model. We understand your concern about the audio didn’t meet your expectations—especially after looking forward to a better sound experience. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
This unit is designed to deliver immersive audio with Dolby Atmos and Meridian technology, but performance can vary based on your room layout, sound settings, and content source. We'd love to help optimize your setup—adjusting the sound mode or tweaking EQ settings through the LG Sound Bar app can make a noticeable difference.
Feel free to message us directly on social media @LGUSSupport if you'd like personalized tips. We want to help you get the most out of your sound bar. ^Juvy
Disconnect from LG TV -do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit I bought would not stay connected to my brand new LG TV so I returned it as perhaps it was a lemon per geek squad. The new one is worse so I called back at day 16 and they said you had to return it by day 15. I’m stuck with a $500 sound bar that disconnects whenever it feels like it. I’m not pleased.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christopher. We appreciate you sharing your experience with us. We understand your concern about your LG Soundbar (S80TR) model keeps disconnecting. We strive to provide high-quality products and ensure a smooth experience. To improve connectivity, we recommend ensuring the firmware is up to date via the LG Sound Bar App and checking for any wireless interference from other devices nearby. If using Bluetooth, try connecting via HDMI ARC or Optical for a more stable connection. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore further troubleshooting steps. ^Juvy
Weak bass, do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These newer units have very little bass / low end response, it is a known issue probably related to limits within their new software. https://www.reddit.com/r/Soundbars/comments/1icwt4s/lg_s80tr_weak_bass/
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for taking the time to share your feedback on the LG Soundbar (S80TR) model. We understand how important rich, deep bass is to your overall audio experience. We strive to provide high-quality products that exceed our customers' needs and expectations. If you're finding the low-end performance lacking, try adjusting the bass level and sound mode via the LG Sound Bar app or the remote. Selecting "Cinema" or "Bass Blast" can enhance the bass response.
Ensure the subwoofer is correctly paired and placed away from walls or corners, as this affects bass performance. Keeping your software updated is also crucial, so check for the latest firmware through the LG app. For more assistance, visit https://www.lg.com/us/support/help-library/lg-soundbar-how-to-connect-to-thinq-and-update-soundbar-software--1428604854142.
We're here to help you optimize your setup. For further assistance, feel free to message us on social media @LGUSSupport. ^Juvy
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a system designed for LG televisions the overall sound quality is very poor! Sales guys recomended this for the very reason LG is for LG. System has no depth and is very tinny.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bobe. We appreciate your feedback on the LG Soundbar (S80TR) model, and we understand how disappointing it must be when the audio doesn't meet expectations, especially after a recommendation based on compatibility with your LG TV. We strive to provide exceptional services and ensure a smooth experience. If you haven't already, we suggest adjusting the sound settings on the system or your TV to improve the sound quality. Enabling features like Surround Sound Mode or Bass Boost can help enhance the depth and clarity of the audio. For more help, you may visit https://www.youtube.com/watch?v=oBlEC8u1glQ.
We’d love to assist you further to get the most out of your system. Please send us a private message on social media @LGUSSupport, and we’ll help with more troubleshooting steps or solutions. ^Juvy