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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, bass, and ease of use of this 5.1.3 channel soundbar. Many appreciate the Dolby Atmos feature and the generally easy setup process, while some experienced connectivity issues or found the soundbar larger than anticipated. A few users also noted that the display is always on and the center channel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 607 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to hook up to TV. We just wish they would have squared the 2 ends so it would fix under the TV .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound for great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item amazing quality and got at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound produced from this sound bar is top rate. I highly recommend it for both sound quality and product price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar it self sounds good and hubby can even understand words. The problem is the subwoofer never really worked from day one I finally figured out. I did however purchase this as an excellent open box so that might be the problem. Rating based on first use. In for repair now so we will see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sounds is awesome and works perfect me and my family enjoy each day and night while watching TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Works well w/my Sony 90XR. I highly recommend. Sound roofer sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Open Box Excellent Was Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as "open box excellent", spent over 6 hours trying to get the thing to connect and work. I'm very tech savy, even watched youtube videos. Eventually I called LG and spent 2 hours with them trying every possible manual reset and none of the worked. Soundbar was stuck in "please wait" mode and could not power off, connect, or reset. Completely broken. Despite unplugging, tried every possible connection: HDMI, Bluetooth, WIFI, etc. LG told me they could not resolve it and to return it back to Best Buy. This soundbar sounded amazing in the store, but really bummed the one I purchased did not work. Ended up keeping my older LG soundbar. I'm sure getting a faulty product is rare given the other reviews and maybe that's why it was originally returned to begin with. But it should not have been "open box excellent".

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking the time to communicate with us about your experience. Your suggestion of how to improve our product and customer experience is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Cazz LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good soundbar, I thought the subwoofer would be more powerful, I thought it was weak, but for movies it’s a lot of fun with dolby atmos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great specially for the price and with the added rear speakers it improves a lot as well, my only complaint iw the screen it doesn't completely turn off when watching content

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this! If you don't want to spend tons of money on great sound you should consider this. Very happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    theater sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great. it is just like being in a theater. you can hear every little sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product nice deep bass and clear vocals. The sound clarity is amazing. Lg does make a very good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming and movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is amazing. Gaming is a full experience everytime. I can finally hear the talking in movies without having to go up and down on the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great choice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great. pair this with the rear speaker kit and now have "surround sound". I wish there was a little more bass in broadcast television and sports, but that's probably more on the feed side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving LG.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great immersive sound. With the addition of the satellite speakers makes it an even better sounding sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very easy to connect. The sound quality is excellent. Great for movies with a lot of action.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not too loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent for music but has a tendency to overpower voices in the movies at times. The volume at max is not as loud as I believe it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great soundbar overall

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, love that it can be used as a Bluetooth speaker for my phone as well. Bought it along side a Samsung q80 tv and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Exactly what we were looking for to complete our home theater! It lnks right up to LG TV remote for easier use, and less remotes to have laying around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Dolby Atmos Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Definitely enhances the viewing experience. I paired it with the LG back speakers for full surround sound. The bass is not as strong as other brands but sound quality is excellent.

    I would recommend this to a friend