Customer Ratings & Reviews
- Model:
- S90QY
- SKU:
- 6498851
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, bass, and ease of use of this 5.1.3 channel soundbar. Many appreciate the Dolby Atmos feature and the generally easy setup process, while some experienced connectivity issues or found the soundbar larger than anticipated. A few users also noted that the display is always on and the center channel could be improved.
This summary was generated by AI based on customer reviews.
center channel kit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sonos center channel did on us and this is a great replacement for half the cost
I would recommend this to a friend- Pros mentioned:Sound quality
Keep your receipt you may need it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what the problem is with this sound bar but it did not work well in my living room. In cinema mode with a movie it sounded great 10/10 but watching tv (YouTube TV steaming) I could not find a setting that sounded good. Voices were muffled Tried two bars because I thought maybe the first one was a lemon. Nope this bar just doesn’t fit my tastes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pablo. We apologize for the inconvenience you experienced with LG - 5.1.3 Channel Soundbar with Wireless Subwoofer, Dolby Atmos and DTS:X - Black (S90QY) model in your living room. We understand that obtaining a satisfactory sound quality while watching TV programs, specifically on YouTube TV streaming, was a challenge for you.
To address this issue, we recommend checking the audio settings on your TV and ensure that the sound output is correctly configured to utilize the soundbar's capabilities. Additionally, adjusting the sound modes on the soundbar might help to enhance the clarity of voices and improve the overall audio experience. For additional help and guides with your LG soundbar, kindly visit this link: https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT20098019-20150331561538/.
If you still facing difficulties, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be happy to assist you. ^Juvy
- Pros mentioned:Sound quality
OK sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good if you turn it up loud enough. Does not always turn on with the TV, for the price, I think it should be better.
No, I would not recommend this to a friend 30 second amd 1 second drops all the time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First two years great buy. Now that we are knocking in the door of three years we are experiencing 1 second and 39 second sound drops everyday. Done firmware updates hdmi switches etc. rocking an old vizio with no drops…ands its older too and was way cheaper.
No, I would not recommend this to a friendGreat product for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar highly recommend it took some time to adjust to it but other than that everything else was great!
I would recommend this to a friendLG sound bar, high quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG soundbar works very well. If you compare this with others in the store, you may feel that this a bit better, at least I did.
I would recommend this to a friendLG Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need. Upgrade from what I had and the sale made me go for this one
I would recommend this to a friend- Pros mentioned:Sound quality
Good but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for regular content. But for Dolby Atmos content, I think Sonos is alot better option. Got it when it is on offer. Not worth full price.
I would recommend this to a friend get money with the same sound without changing any
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but not what I expected better quality in the sound because it smells the same as the previous version
I would recommend this to a friend- Cons mentioned:Connectivity
Not Happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item three months ago and for the first few weeks it worked fine. Sound quality was great but Recently, I started to get connectivity issues now it says connected, but no sound is coming out of it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your feedback on the LG soundbar with wireless subwoofer model S90QY. For the connectivity issue, try the following steps:
1. Turn off both the soundbar and the TV, then unplug them. Wait a few minutes before plugging them back in and turning them on.
2. Go to the Bluetooth settings on your TV and soundbar and remove any existing connections. Then, re-pair them to ensure a fresh connection.
3. Ensure the soundbar is set to the correct input source and that all cables are securely connected.
If these steps don’t resolve the issue, please send us a private message on our social media platform via @LGUSSupport. Our team will provide further troubleshooting and support to get your soundbar working perfectly again. We appreciate your patience and are here to help. ^Sam
Great service is Oxnard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is great. But the service we received was spectacular in selecting it.
I would recommend this to a friendTotally Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for its value and feature. Bought in discount time and its adds more value now.
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great wound. Unfortunately, we'll we returning this system because of the rear speakers not being totally wireless. But this particular portion is great.
I would recommend this to a friendPerfect Sales guidance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person posses good knowledge with sincere suggestions in customer interest.
I would recommend this to a friendFeel the rumble!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple noise complaints from the family so that’s all you need to know.
I would recommend this to a friendGreat Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently. Able to do the connections nicely.
I would recommend this to a friend- Pros mentioned:Sound quality
Where is the instruction manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is great…but when i had to change the sound settings , im not sure im doing it right…having no instruction manual also not helps
I would recommend this to a friend My beautiful sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is superb the sound quality is awesome and me and my family love it.
I would recommend this to a friendBar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar is a good product and my only complaint is the bar doesn’t give the sound and I feel the connections was not done right.
I would recommend this to a friend- Pros mentioned:Sound quality
Functions didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great but the functions like Apple Airplay 2 didn’t work also the Wi-Fi quit working after a day
No, I would not recommend this to a friend