Customer Ratings & Reviews
- Model:
- S90QY
- SKU:
- 6498851
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, bass, and ease of use of this 5.1.3 channel soundbar. Many appreciate the Dolby Atmos feature and the generally easy setup process, while some experienced connectivity issues or found the soundbar larger than anticipated. A few users also noted that the display is always on and the center channel could be improved.
This summary was generated by AI based on customer reviews.
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a month ago and one of the speakers no longer works, I should of bought the warranty insurance
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rosa. Thank you for taking the time to review our product, the LG Soundbar (S90QY) model. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it is still relatively new. We aim to provide high-quality products that exceed our customers' needs and expectations. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Product came in bad condition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product delivered in bad condition with dust, dog fur and missing remote batteries.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rajy. Thank you for taking the time to review your recent purchase of the LG Soundbar (S90QY) model. We sincerely apologize for the condition in which the product was delivered to you. This is not the level of quality we strive for.
We understand how frustrating it must have been to receive a product with dust, dog fur, and missing remote batteries. This falls below our high standards of packaging and quality control.
We would like to make it right for you. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you need further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We value your satisfaction and hope to have the opportunity to serve you better in the future. ^Juvy
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed--- did not resolve chronic audio problem!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. We regret seeing when one of our customers is having a issues of some form. Your problem is our problem. We want to ensure that you have been provided with the best possible resolution for your LG Appliance. We you would mind please sending us a Private message on Facebook or Twitter to better assist you. We would be more than happy to help. `Jai.
LG 5.1.3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Bass and didnt realize rear speakers are hard wired
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we’re sorry the LG - 5.1.3 Channel Soundbar with Wireless Subwoofer, Dolby Atmos and DTS:X - Black (S90QY) didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you require assistance with your LG Soundbar, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. - Shae
Its missing pieces Its missing pieces Its missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its missing pieces Its missing pieces Its missing pieces
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Mike. We appreciate all feedback. Thank you for bringing this to our attention. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
WHAT TITLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO INSTRUCTIONS IM OLD AND CANNOT FIGURE IT OUT DO NOT LIKE
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound quality
The best smart sound bar system.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can say this LG - 5.1.3 smart Channel Soundbar with wireless subwoofer has great volume power ,an awesome clarity without distortions and the best sound bar for the price it beats some good brands out there. LG won this year.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
LG 5.1.3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar with wireless subwoofer sounds great. Hits low notes and has very crisp sounds. Not your car sound lows but low enough to shake your home. Might need to be a bit louder but that's just a personal preference. Overall it's a great buy and would recommend for home theater sound and parties.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
LG soundbar works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and easy hook up to the LG TV! It really changes the sound and adds surround effects and bass that the TV just couldn't do on its own.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
LG 5.1.3 Soundbar is incredible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and very deep base with the upgraded subwoofer. A little expensive, but worth it!!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
LG Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, we love it. Sound is great. Very easy to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar for the sale price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it alot. First time having just a sound bar and a sub. The sound is good on t.v. Way better on movies. I have a L.G. t.v. so set up was easy. I got this on sale so the price point was good.
I would recommend this to a friend - Pros mentioned:Sound quality
Lg sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this LG sound bar to replace another one we purchased. This LG sound bar is a much better system! The promotional sale was unbelievable too!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a fully unit at first, quickly went ahead and got it replaced the next day, no questions asked, plugged it in, and it worked perfectly out of the box. Perfect.
I would recommend this to a friend - Pros mentioned:Sound quality
Would buy again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and it was a great upgrade to what we had. Clean crisp sound for not too much money.
I would recommend this to a friend - Pros mentioned:Sound quality
Very impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, compact, booms! Sound like a full 5 channel system.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar. It’s actually our first time purchasing a sound bar and so far no regrets! I love the sound!
I would recommend this to a friend - Pros mentioned:Sound quality
SCA9 Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system but not the best for my large open concept area. Still happy with it!!!
I would recommend this to a friend - Pros mentioned:Bass
Awesome sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, set up was a breeze. The bass and up firing speakers are great.
I would recommend this to a friend - Pros mentioned:Sound quality
LG soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thia LG soundbar an amazing. Exceeded my expectations.
I would recommend this to a friend