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Customer Ratings & Reviews

LG - 5.2 Cu. Ft. 12-Cycle Super Capacity Top Load Washer - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 588 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 2, showing21-40 of 588 Reviews
  • Rating: 5 out of 5 stars

    Superb

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The online reviews of this washer were well worth the research. This washer is terrific. There's no bulky agitator in the center of the tub and still the clothes are cleaned quickly and quietly on the normal cycle. The larger wash tub allows me to wash rugs at home, quickly and easily. I've only used a few of the other cycles. They've all performed well. There are 12 cycles total. The sensors allow the machine to only use the necessary amount of water. This is why a rebate from the water company applies to this machine. Initially I was wary of the lack of control over the water level. This disappeared quickly. This washer is a gem. It gets the job done clean and efficiently. Well done.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Buyer Beware

    Posted
    katy819

    We bought a pricey LG large capacity washer (model WT5001C) only 5 years ago and it is already headed for the junk yard. (The average washer lasts 10 years according to consumer reports). We just had it serviced 9 months ago for $350 and now it has quit again. The technician put in new electronics and now it takes FOREVER to run it’s cycles and is always stopping mid-cycle with an “unbalanced” code which means I need to go downstairs and redistribute the load...often multiple times a cycle. I absolutely HATE this machine and would NEVER buy another. Please do yourself a favor and avoid LG.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the washing machine did not meet your expectations. ^CP LG

  • Rating: 5 out of 5 stars

    LG A Great Washer and Best Buy Delivers

    Posted
    Gamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best Buy has a great offering of washers. Our situation required an advance purchase for our new home. We were able to purchase ahead and arrange for delivery on an expected date. The delivery process and setup team from Best Buy are to be commended for their professional approach on setup and explaining the basics with regard to first operation and user interface. Other notes posted on LG Washers are correct, that the inital two wash cycles were loud, as the machine is working air for the supply lines. The washer operates beautifully and this LG washer currently has a happy home. Thank you to Best Buy for guiding us on our purchase, thank LG for manufacturing a great washing machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great new upgrade

    Posted
    scorpian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a big upgrade from our previous one, and still learning about all the new features, the capacity is really large, it’s very quiet compared to every washer I owned, it clean nicely and the time it operates it all depends on your setup for the things you wash, a normal load will take about an hour, I also bought the steel filling hoses n it came with free delivery n installation from geek squad was fast and smooth .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Washer

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only problem with this washer is the depth of the tub. I am short and have to have something to grab onto my clothes to get them out or use a step stool. I am not happy with the time it takes for most of the cycles. I located the speed cycle which takes only 31 minutes. However, most cycles take an hour to two hours to finish. It does a good wash. The load is so big I have to dry part of the towels and then dry the other half. You need the larger dryer with this washer. My other washer was 3 cubic feet; wash is 5.3 cubic feet. I did not think it would be this much difference in capacity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Was apprehensive in the beginning but, it works.

    Posted
    Maccoi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife picked this machine out because it didn’t have a typical agitator. Which is the reason why I didn’t want it. How would it clean? The first time I used the machine, it just took too long and I was not impressed by the results. It took some time and patients. Learning about the settings and accepting the lengthy time, the machine won me over. I like that it uses minimal water and does not abuse the clothes while getting them clean. Does comforters really well also. I am happy with the purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good features to speed up washing process

    Posted
    1070
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This top loading machine is a change from the front loaders our family has been using for many years. We like the features that allow speeding up the washing process, such as Turbo Wash and Speed Wash. However, the technology built into the newer Energy Saving appliances does create issues. The small amount of water used for normal operation does not always allow the load to wash/spin properly causing the machine to stop the cycle. Fortunately, this model includes the function to add extra water to the load. We find we must use this function for nearly all loads we wash.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Takes some getting used to

    Posted
    Margaret
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This machine definitely has all the bells and whistles, but getting them to work is a different story. If you try to use different cycles you can't set the spin high enough so the clothes come out wet, so then the dryer is not able to dry them. With all the cycle settings, I was told that most of them are not efficient, so what is the point? It seems none of these new machines work as well as the older models. Very disappointed, but told that all the new machines perform this way.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    CNaldi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After two front load washers (two top brands) only lasting 7 and 8 years respectively, we decided to go back to top load. My have things changed! There is no agitator, it can wash blankets and quilts, and uses water based on the load (all the reasons we went to front load). It has a great selection of cycles, and if you need a special one, you can download it via your phone. It's also nice to reach in the top instead of bending down to move the clothes to the dryer. We certainly hope this one lasts, as so far we are very impressed and really like it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not As Described

    Posted
    SeminoleBlkFt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Decor is impeccable, however the "Accolades" stated, don't match the Performance. I love how the product cleans my clothes, my only dislike is the noise associated with the Spin Action. The Machine is identified as "Quiet Spin" & "Low Vibration", however this isn't true. I've completed different aspect, load size, the noise is the same. I love it, however I placed a call to see if it can be replaced, or have the "Noise" addressed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Obsessed with this machine

    Posted
    SSLeigh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This thing is a beast. If you have a big family and are always doing a ton of laundry, this washer is for you. The capacity is insane. I use all the settings but sometimes prefer to manually enter exactly what I want. You can do that by putting the knob on 'TOWEL' mode and then switching the temperature or the spin speed to whatever you like. I love this washer. I have the matching dryer too. So done with stinky front loaders.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice washer

    Posted
    ARWI
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is overall a great washer. Love the capacity size for big family size/household. Has many settings & features for different types of laundry, temps, time, ect. I love how you can modify/customize all the settings to suite what you need at the time. Only issue ive had is water & dirt collecting up in the bleach dispensing area. Im not sure why it does this, but ive never actually ever have put bleach in the dispenser. Otherwise, great washer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the money spent!

    Posted
    KingK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this washer to replace a smaller front load washer. As a family of 5 we have cut down on number of loads washed due to the much larger capacity. Also not compromising on how clean the clothes came out with the larger loads. I had read many reviews on top load to front load washers and to each its own is how I see it. Our clothes come out clean and undamaged. We did look at the same LG washer with the steam function but opted to get this one without the steam since we bought the pairing LG dryer with the steam function. Overall great machine!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Washer we have owned to date!

    Posted
    vr5ken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife loves this new washer as we had bought a new Samsung washer due to a recall but the new one had issues with the top making noises and they couldn't fix it so we returned and we are sure glad we did!! This washer is so much quieter than the Samsung!! It also get the laundry done a lot quicker! It has a lot of cycle options and cleans the clothes without using a ton of water! The towel mode makes the towel feel like brand new! The top doesn't make a noises and closes slowly so you will never bang it closed accidentally! I am glad we were forced to return our other one and got the LG instead!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This washer does everything!

    Posted
    yarnshrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A washer is a washer is a washer, right? It is a bummer when the old one breaks down but when we found this one “the angels sang”. It does everything but fold the clothes and put them away and when they invent one like that I’ll trade this one in for one of those. The operation is pretty intuitive. I love the huge load capacity, and best of all the clothes come out beautifully. There is an option for everything you need. Just can’t think of any downside to this washer. So happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large Washer with Many Features

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We've had this washer for approximately 3 weeks and we have overall been happy with it. It has many wash modes and features. It replaced a 20 yr + Whirlpool washer with an agitator. It does appear to be a bit harder on clothing, however, I'm not sure if this as a result of newer technology and better cleaning. Definitely will save water. Like the extra rinse & extra water selection options. Large tub has cut down on the number of loads per week.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this washing machine

    Posted
    Carol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this washing machine because the short cycle does a great job and it is using a lot less electricity and water than my old washing machine. Sometimes technology really does improve things and I really like the fact that this is costing me a lot less to operate than my old washing machine. The state I live in deregulated electricity and has been having droughts so electricity and water are a lot more expensive than they used to be. This washing machine is helping me lower these costs and I am getting clean cloths too. Win, win.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent washer

    Posted
    DowntonFanSacramentoCA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a fantastic washing machine. The tub is stainless steel and huge which were very nice additions to the laundry room. The window on the top of the door is also very nice as you can see what is going on during the cycles without opening the door and interrupting the wash. The different cycles and programs are a little difficult to get the hang of, as well as the small amount of water it likes to use, but after playing around with it a bit is fairly easy to decide which fits best for whatever load you're washing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Denny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was skeptical about getting our clothes clean with so little water and no agitator. So far they have come out very clean. I have not had an opportunity to try heavily soiled pants or shirts yet so I am not able to comment on that issue. I am pleased with the results of what I have washed. It takes a little getting used to because of all the options available but we wash a couple of times a week and after the first few uses it becomes easier to operate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great buy!

    Posted
    LisaC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this washer after researching for six months. I am so happy with my purchase the machine works way past my expectations. It's whisper quiet, and has a ton of different cycles, and is an all-around winner! It uses the perfect amount of water and my clothes always come out clean even with the stains of four kids. I usually only use the normal or speed dry cycle because the other cycles are way longer than I would like, however the clothes always come out clean even on speed wash. I would definitely recommend this machine to anyone.

    I would recommend this to a friend