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Customer Ratings & Reviews

LG - 5.2 Cu. Ft. 12-Cycle Super Capacity Top Load Washer - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 588 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 3, showing41-60 of 588 Reviews
  • Rating: 1 out of 5 stars

    No hot water

    Posted
    Vlad123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had this one ordered and installed. DIdnt wark from the start. Hot water was connect and the hot water pipe was so hot you could not hold on to it for more that 3 seconds, yet on the hot setting the washer was filling up with cold water. Service tech came out to tell me that my hot water wasn’t hot enoug and the cold was way too cold :) Returned LG and ordered Samsung, everything works as it should.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear you have experienced these issues with the top load washer you purchased. If you need assistance in the future, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rating: 4 out of 5 stars

    LG Washer

    Posted
    FLbeachRN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to go with this washer since my old Samsung was recalled. I would have given it 5 stars but I have found you need to use the "extra water" feature get your clothes really clean. That kind of defeats the purpose of getting a high efficiency washer that is not supposed to use as much water. It accommodates King comforters but I have noticed when I wash mine I have noticed it will stop during the spin cycle and do an extra rinse. Other than those quirks we are happy with the machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer!

    Posted
    MrBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    All I want to say is that this washer is amazing. The washer replaced one I had for about 5 years that seemed like it was working fine till I used this LG washer. I've had it for about a month or two and my clothing never been cleaner. It's removed stains that I thought would never come out. I have a family of four and think the machine might be a little big but at the same time I enjoy that I can wash my king size comforter without any problems. I would definitely recommend this to anyone with a family who has to do big loads of laundry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We like it

    Posted
    Bestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After making a mistake and buying a different machine that broke during the third use, we returned it and bought this one. The main reason is pretty simple: we're very happy with our LG refrigerator. We've used it a few times, and so far so good. It's very quiet and does a good job cleaning clothes. The only caveat is that it's so deep that small, less limber people may have a hard time reaching clothes at the bottom! We needed a machine, this was the LG one in stock, so we chose it even though we don't need this much capacity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Features

    Posted
    Mutt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We wanted a top loader for a couple of reasons and this one was a top recommendation on Wirecutter. The price was the most competitive and the Best Buy major appliance staff at Tysons Corner were terrific. And the delivery/installation crew were courteous, careful, and extraordinarily knowledgeable. The washer is doing a great job. It replaced an agitator-type machine and we have already noticed how this cleans with much less wear-and-tear on our clothing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    LG number one on my list!!

    Posted
    gadgets4me
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far performance is great. Nice upgrade from my 20 year old Maytag. I love the glass lid. Features are pretty nice too, although at time of ordering, the model with the steam was not available, or I would've gotten that one. The four star was due to the inside being too deep. I'm a very petite person so now I need a stool to reach the bottom. However, with that said, the Samsung washers are even deeper than the LG's. Overall, I am very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Washer

    Posted
    NinaNishi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love doing my laundry with this washer. I love that you can link it to your phone and it will alert you when it's done and you can also download your own settings. I can put a big load in the wash and it will still come out clean. I have a lot of delicate clothes and I have no issues washing it in this machine. I no longer worry about my delicates being ruined or destroyed after washing. Great buy for us!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good - but perhaps Excellent

    Posted
    EK1610
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have developed a squeak in the spin cycle. It starts, goes away and comes back again. I am not sure if this is a problem or not. I will be calling the Geek squad next week to get them here to investigate. Clothes washing results are great and it just may be an alignment issue, but want to be sure. Desire to have it looked at now rather than down the line. Everything else about the machine is super, so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Much better than previous own Samsung

    Posted
    Henry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Appears to be running fine and cleaning clothes o.k. We previously had a Samsung that was recalled due to potential of lid exploding off. Had no problems with our original Samsung but felt we needed to replace because of recall. Originally ordered another Samsung but after two machines were delivered with problems, we decided to switch to LG. This model is quiet and doesn't twist clothes in knots. Still too soon to give 5 stars but so far so good.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Clothes do not get washed or rinsed evenly.

    Posted
    wren4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Clothes are drawn to the center of the tub and never spread out evenly. This is especially noticeable with sheets. They bunch into a ball with everything wrapped inside. When the load is finished everything must be pulled apart. The features available on the panel are reasonable but I'm very disappointed in the performance of the so highly rated machine. I think a front loader would perfume more efficiently. Doubt I would purchase another LG.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I like this washer a lot

    Posted
    Carol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like this washer a lot. I read the instructions and learned that this washing machine is really smart about using water wisely. My husband tells me that our water bill has been lower since buying and using this washing machine. I really like knowing that it costs us less to operate this new machine compared to the old one. I really hope that the quality of this washer lasts a long, long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    Bigtester
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I waited 90 days to write this. We have ran this machine through the paces with all the settings. It works great! I have never had a load that came out unclean or smelly. Learning how the machine works is something I invested time in and recommend, it was beneficial. I actually use all the modes because we wash just about everything. Great machine, great build quality, runs like a champ! Worth the price by far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washing machine

    Posted
    CraigV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This washing machine replaced a Maytag unit that I purchased my house with. I will admit, this is my first brand new washing machine, but this thing is awesome! It looks elegant and stylish, the tub is huge, and it has all the features I was looking for at a great price point. I have had no issues with the unit since I purchased it over a month ago. I would definitely recommend this machine to anyone in the market for a new one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice machine

    Posted
    justme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wish I would be able to stop a load and pick up where it left off when I get back home. But the water drains after you stop it. I tried to redo the load but it sensed it was a big load because is was heavy do to the clothes being wet and filled the tub to the top with water!! I would still recommend but wouldn't start a load if you are planning on leaving the house before it's done.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large, Reliable, and economic

    Posted
    ALaundryman
    • Verified PurchaserVerified Purchase

    I love this machine. It cleans well, uses less water than regular top loaders, and has no issues with the load not being balanced or the cycles stopping for similar reasons. I put the load in, come back after the number of minutes the machine said, and the load is done and ready for the dryer. The choice of cycles is rich and I can wash very large loads or a little light garment. It leaves nothing do be desired.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality Machine

    Posted
    Becky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This washer exceeds my expectations. The control panel has multiple features which allows me to customize the instructions. I especially like the fact that I can add more water to the load. With the glass lid, I can see the water is covering all the clothes. The drum is huge! I am very happy with this machine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sure wish I still had my 25 year old Washer & Dry

    Posted
    Sally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    What use to take me a total of 1 1/2 hours to wash & dry now can take up to 3 1/2 hrs. So much time is used shaking, sensing & spinning. Another problem is it uses so little water that it often doesn't even cover the clothes and seems to be much rougher on my clothes. There are a lot of settings but they don't all work with every program.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      The WT7500CW uses 6Motion™ Technology which uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance. This unit features LoadSense which is able to adjust the length of the wash to the weight of the load. To reduce the length of time a load takes, reduce the load size. The WT7500CV has the Water Plus feature which adds extra water to the wash cycle for better wash performance and stain treatment of large or bulky items. ^CP LG

  • Rating: 1 out of 5 stars

    Don't buy

    Posted
    JohnnyD

    I got this washer because it had such good reviews. But this thing is not worth then money any machine has to be better then this. Every time I use it the UE sign comes up and I have to move the clothes around again. It has taken me sometime over 2 hours to get a load done because the UE keeps coming up. Don't buy this machine it is a waste of money.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Buttercup
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    From the cool sounds to the great washing choices I have been surprised by the new era of washing machines. While this was hard to find on sale it is worth the higher cost. Does need HE washing soap as it seems all newer high end machines do. Huge inside and does not take up any more space than last much smaller washer! The dryer is jealous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Consumer Magizine score again great Washer

    Posted
    jhconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I always read articles from consumer magazines before I spend this much money because I want something that will work good and last. This Washer was ranked as a recommended buy and when I found it on sale at Best Buy it was a no brainer. Bought, picked up and installed in the same day. Couldn't be happier with my choice.

    I would recommend this to a friend