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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the washer's large capacity, quiet operation, and effective cleaning performance. Users also appreciate its ease of use, suitable size, appealing design, and overall quality. However, some customers have reported issues with the spin cycle and the inability to change the door opening direction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 387 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Long winded but sincere

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you be in love with an appliance which doesn’t require batteries. I’m head over heels in love with this washing machine and here’s why. It’s huge and a beast in cleaning power. I can wash a king medium weight comforter and a large towel in a single load and they come out clean. Or I can clean a few delicate pieces, which ought to have gone to the dry cleaners and they too come out wonderfully intact and clean. Which lends itself to the variety of cycles this machine has as another plus. If saving energy is your fancy, then you’ll be happy to know this machine is energy efficient and cost little to run. By way of reference we are a retired couple with 3 medium sized dogs and 2 oversized cats. I wash at least 2 times a week to keep bedding fresh and keep down the smell and dirt which accompanies the 20 extra legs in the house. Our electric bill:water has gone up a few bucks. I trust this washer would work well for any size family. Just be aware that a pedestal will be needed at some point to gather the linens from the back of the drum otherwise your back will pay for it. The drum is that deep. We eventually purchased the dryer to match and are equally thrilled.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Best option for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Except 1x thing.... It does not have a rinse cycle. Its not a deal breaker but after looking at some many washers I missed this one thing but I'd prob still got it. Its prob the best option out there at that moment. Whirlpool being chinese owned was a definite deal breaker. The only thing I dont like is the pedestals. I am assuming that they manufacture and model specific. They are also expensive. These things already cost over $1000, then to charge 300 pr 400 for basically a shelf to sit it on is stupid. I opted to have something built that I can use with anything. This is why I took off 1x star. I hate being nickel and dimed for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best choice and price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality washer and dryer. Pretty good size looks very elegant and stylish, but make sure you guys will measure the doors and the place where you want to move it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned one month, 6 people in my household so a lot of laundry goes thru it daily, handles the big loads quickly and quietly, cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    I love our LG 5.2 Cu. Ft. Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our LG 5.2 Cu. Ft. High Efficiency Stackable Smart Front Load Washer!! We use it daily. It can wash extra large comforters and large towel loads. The various settings allows for us to do quick loads or longer loads. the settings are amazing! Cleans the laundry extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine really quiet , washing my clothes really clean and quick . Drain pump cleaning easy to access . And 5.2 cu is big enough for family of 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s highly recommended. I understand the price is high, but it’s better to save and invest in these wonderful laundry machines — they come with a 10-year warranty and their quality and performance are truly outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great washer but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent washer with a significant BUT for some customers... It must be wiped down, including the leftover water from the door frame plastic border. Also, within the first four weeks, the drum started making a loud banging noise during the regular and fast wash cycle with small loads. Surprisingly this went away on its own. Other than that, it does a great job, and the app works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Large loads. Clean swell. I will definitely recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large washer with many settings and can do a load of king sized sheets and comforter in a single go. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS. Do yourself a favor and invest in an LG front load washing machine. We bought a Whirlpool top load before this one and it made so much noise with the constant back and forth motion the drum made to move the clothing around since there was no agitator. It was nice and Whirlpool is a good brand but LG blows them out of the water, no pun intended. Not only is the LG great at washing clothes, it's also fun to use and to watch. It's incredibly spacious and washing king size bedding, down comforter included, is no problem. The Whirlpool always went unbalanced and then you'd have to have the strength of 10 men to try and lift the soaked bedding around so that it balanced itself. Not with LG front load. Like commercial washers, the tumbling action keeps everything evenly distributed and the friction of rubbing over and over one another gets the clothes incredibly clean! It's also so much quieter than the top load. When it's washing you hardly hear it. The most you hear is the water filling and then the fun chime to let you know it's done. It's got a great app also that lets you check in on the machine to see how much time is left. It will send you a notification when it is done also in case you forgot you put the wash in or are in another part of the house. So many great features for this. It's more expensive but so worth it and you won't regret. It's an investment for something you do many times a week, if not day.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. We are excited to hear that you are enjoying your LG TurboWash Washer. Your feedback is appreciated. Customer feedback helps LG improve its products and makes for better customer service. Thank you again. If you have any questions in the future please reach out to our LG Support Team on Facebook or Twitter. There they will be able to assist you in any questions or problems you may encounter. Thank you. ~Jai. LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Lg Engineers need to do better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, quiet and efficient, we love it. The only downside is the panels are hard to read and see what you are trying to select. The contrast of the lettering is not stark enough and hard to see what you are doing. I need to keep a flashlight nearby. Poor implementation of that, Their dials used to be so easy to read. Installers were fantastic. The manual doesn’t offer much help on using all the features, you would expect that to be the primary mission. So we could be using the wrong feature setting for something we don’t normally do. Also lost the sanitary feature that old one had and now says allergen, don’t think they are the same!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very pleased with washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very efficient and quiet. Large capacity is very helpful with large loads and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Very happy with this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is nice and large and seems to be doing a great job at cleaning. It’s also quiet and fairly quick. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, easy to use, quiet. Does a great job of getting stains out and wringing out all the water from the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Bought LG again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer since September on 2023 and so far I love it! It’s a quiet machine and it seems to be efficient. I recently started downloaded and started using the app. Now I know when my laundry is finished even if I am upstairs. The reminders about when to clean are great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and features. Delivery and set-up was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer … so far no major issues. The color is nice and I love all the different cycles that it has. Only thing is that the power button is sensitive if you accidentally brush against it. Other than that this washer is a must have. It’s large in size so be prepared and very spacious inside. I highly recommend it along with the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laundry Buddy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone is in the market to purchase a new washing machine, make sure you look into this one...the LG 5.2 ft front load washer! This machine is fantastic. My husband bought it for me, and doing laundry, now, is a pleasure! It is a wonderful washer and it was at a good price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A family must have!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent washer, just like the previous LG washer I purchased from BestBuy over a decade ago. Washes efficiently and noiselessly. Integrates seamlessly with my LG TV to notify me when the washing cycle is complete. Will definitely buy again in 10 -15 years

    I would recommend this to a friend
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