Customer Ratings & Reviews

Awesome machine, quiet and efficient, we love it. The only downside is the panels are hard to read and see what you are trying to select. The contrast of the lettering is not stark enough and hard to see what you are doing. I need to keep a flashlight nearby. Poor implementation of that, Their dials used to be so easy to read. Installers were fantastic. The manual doesn’t offer much help on using all the features, you would expect that to be the primary mission. So we could be using the wrong feature setting for something we don’t normally do. Also lost the sanitary feature that old one had and now says allergen, don’t think they are the same!

I have had this washer since September on 2023 and so far I love it! It’s a quiet machine and it seems to be efficient. I recently started downloaded and started using the app. Now I know when my laundry is finished even if I am upstairs. The reminders about when to clean are great as well!

It is an excellent washer, just like the previous LG washer I purchased from BestBuy over a decade ago. Washes efficiently and noiselessly. Integrates seamlessly with my LG TV to notify me when the washing cycle is complete. Will definitely buy again in 10 -15 years

In case you were wondering, this is the washing machine that you've been waiting and searching for. Clothing is not cheap. Some are expensive and an investment! I needed a new washer that would do everything well AND would be gentle on my clothing. It is quiet, has wash cycles that are shorter than most other machines I looked at, and my clothes come out of the machine without the difficult to remove stains and without any knicks or lost buttons. Would buy it again in a heartbeat and would recommend it without hesitation.

Huge capacity. Very sleek look. Easily stackable. Holds double what my last washer did and cleans so much better!

Washing machine became available for pickup a day earlier. It replace my 17 yr old LG Tromm. Size much bigger the my old washer and wash comforter with no issue. Very quiet even during spin and rinse cycle. It does not move, i installed it myself, just make sure to use leveler and adjust feet for perfect balance.

Easy to use ! Really quiet operation ! Clothes come out really clean !

The LG Washer and Dryer Set delivers a premium laundry experience, especially when paired with professional installation, which ensures optimal performance and peace of mind. It provides excellent cleaning power, even on shorter cycles, and the steam feature effectively refreshes clothes while removing odors. The dryer is both fast and gentle, offering impressive energy efficiency. Smart features add a layer of convenience—users can monitor and control the machines via smartphone and receive alerts when cycles finish. The control panel is intuitive and user-friendly. This set operates quietly and offers ample capacity, making it ideal for family use. While the price is on the higher end and the appliances perform best with specific detergents, the overall functionality and convenience justify the investment. The Wi-Fi setup may require patience, but once connected, it enhances the overall user experience. In conclusion, this LG set is a top-tier choice for those who value performance, smart technology, and ease of use. Overall, a great purchase.

Excellent quality and features. Delivery and set-up was excellent

Great washer. Large capacity. Silent. WiFi connection notifications and control. Can’t ask for more.

Love this washer … so far no major issues. The color is nice and I love all the different cycles that it has. Only thing is that the power button is sensitive if you accidentally brush against it. Other than that this washer is a must have. It’s large in size so be prepared and very spacious inside. I highly recommend it along with the matching dryer.

I love this washer. It is quiet and works well. My only con would be power button is very sensitive. Holds a nice load of clothes.

Good product! Uses less water and clothes are a lot cleaner.

So far so good - no leftover soap, fast cycles, so quiet. Yay!

This is my first front loader and my first experience with LG , and I must say that it is truly an amazing machine. My clothes have never been cleaner and the efficiency of this washer is night and day compared to my old GE top loader. I purchased this washer about a year and a half ago and now I have just ordered the matching gas dryer with steam feature, and I can’t wait to receive it. I recommend if you have hard water like me , invest in some inline water filters for removing sediment and using washer cleaning tablets at least to keep it clean ( both available on Amazon). If you’ve had experience with electrical surges like me, invest in a good surge protector with a very high Jules rating . Download the LG app as well where you can manage your washes and check status of current loads, it’s a very cool app for LG appliances.

We are really enjoying this washer. It gets our clothes very clean. It takes a few minutes to figure out how to use it, but it’s pretty easy after that. Ordinarily we don’t like a lot of bells and whistles, because there are just more things to go wrong, so the jury is still out on that part.

Loving this new machine. Wasn't sure about switching to a front loaded but so far so good. It holds way more laundry than my previous machine that I thought was big. Really love that the machine senses the amount of clothes each time and determines and displays the duration of the full cycle. I don't use any of the wifi settings cause I really don't need to receive texts about my laundry being done. Lots of things to like including now I can put things on top of the washer if needed. Concerns - I didn't think about it much before but with a top loader I would sometimes use the water to rinse or clean stains and then drop the clothes in. With a front loader you cannot do this. I just use a sink now if thats needed. Delivery was great and super fast with a helpful two person crew.

If anyone is in the market to purchase a new washing machine, make sure you look into this one...the LG 5.2 ft front load washer! This machine is fantastic. My husband bought it for me, and doing laundry, now, is a pleasure! It is a wonderful washer and it was at a good price, too.

i got the washer for my mother for Mother days, and she loves it. She used to take the large blankets and large loads to the laundromats. This machine handles all sizes with ease and quietly, a great buy.

We bought this after having two disasters with Maytag. The first "Commercial" Maytag only lasted two years and the second "Commercial" Maytag (different model) only lasted one! Shame on us for buying Maytag twice. This LG however is the exact opposite of those two Maytags! It actually cleans our clothes, which neither Maytag did, and hopefully will last much longer than they did! We owned LG for 6 years before we moved and loved that washer too, so we feel that it will last at least that long and probably longer as when we moved, it was still working great.