Customers are impressed with the washer's large capacity, quiet operation, and effective cleaning performance. Users also appreciate its ease of use and suitable size for families. However, some customers have expressed concerns about the fixed door opening and issues with the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 365 reviews
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Mega City reduced washing Cycles and saves dollars
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I believe that I will have very less electricity bill next time. Previously I was using a GE top load washer and it is running 1 or 2 times per day. Sometimes it doesn't wash well and then we do rewash. After 4 yrs of struggling I decided to switch to front load washer. After lot of research I landed in LGs latest 5.2 mega capacity smart washer. Now my washer using getting down from 1 or 2 times per day to per week(hooray). Turbo wash is excellent and it is pretty amazing that all cloths are very neat and clean. Its smart features gives notifications for wash complete, washer cleaning time, auto adjusted wash time and so more. So far I am very happy with new LG 5.2 mega capacity washer ( Model:WM8900HBA)
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great size!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High capacity really makes a difference. No more laundromat visit to wash comforters and bedspreads.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Excellent washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washing machine that actually does a fantastic job cleaning the clothes while high RPM spin cycle means we need less time drying. Also the larger capacity of this unit and speed wash means laundry gets done faster.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha
Pros mentioned:
Capacity
Rated 5 out of 5 stars
No more laundry mats.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The wife absolutely fell in love with the Front Load Washer. She no longer has to go to the laundry mat for extra-large items like carpets and king size blankets--7th heaven!!!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Large washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have used our LG washer for about 2 weeks now and are very happy with it. It is very large and easily fits a King comforter. The bkack stainless steel is very pretty especially with the matching dryer. The display screens are very nice.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Exelent Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washing machine with a lot of power in the motor, it can wash very heavy clothes and leave them very dry. I am very happy with the way it can wash even the heaviest clothes without any problem.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
We are clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had no issues. Cleans really well. Wished it would allert you for a cleaning cycle.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Great Washer!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! The load capacity is huge & easily fits out need for 2-3 people laundry/week in a single load. Machine is also surprisingly quite.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Nice LG washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new LG washer. More quiet than my previous LG washer. Bigger than my last. No problems. No issues.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer wash clean, Fast and is quiet. I consider myself a smart shopper and this is one of my best purchases!!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Big family deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a wonderful purchase. I am able to wash large loads and it rings them completely dry.
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received it 3 weeks ago will definitely recommend it. Ease of use and great price. Also very quiet and big….
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
My washer and dryer purchase experience
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I shopped around to find the perfect set for me and my family’s needs. The amount of space this offered was just what I was looking for. I placed the order online and in a few days the delivery guys had it installed and ready to go. They were kind and made sure I knew how to work the features on my new washer and dryer. Wish I could leave 6 stars!
I would recommend this to a friend
Rated 3 out of 5 stars
LP warranty is terrible
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Have had this washer since August 2024. Within a few months, the washer started vibrating and moving closer to the back wall. It is a very heavy unit and I have trouble moving it back. I called LP warranty and was told to contact Best Buy "because they installed it". LP diagnosed it as an installation issue over the phone! Despite having purchased a protection plan with Best Buy, they told me it was an LP warranty issue. I called LP back and got nowhere with them. Now the washer is making loud banging noises and the sud do not drain, forcing me to wash some loads twice. I called LP again and was lectured on how to do laundry correctly. I was told to use the tub clean feature three time in a row, despite telling them I clean it monthly. Again, they diagnosed it over the phone (my fault!) and warned me that I would have to pay for a repairman's time if he cannot find any issue with the washer. But he would not schedule one until I cleaned the washer three times. I advised him I have had nothing but trouble with the washer since Day 1 but got nowhere. I could tell he was reading off some script. I guess I will have to wait until the washer totally breaks down.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there, PatriciaD. Thank you for sharing your experience with us. We understand your inquiry regarding the issues you are experiencing with your LG 5.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash. Your feedback is important, and we'd like to assist you further.
The vibrations, movement, and draining issues you are describing may be related to an unbalanced load or the leveling of the washer. As a basic step, please ensure the washer is level and all four leveling feet are making firm contact with the floor. You can confirm this by pressing down on the corners of the washer. If the unit still shakes excessively, try running a quick test load to confirm the issue. https://www.bestbuy.com/product/lg-5-2-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-black-steel/JJ8VPZ9RWX For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Less loads, less time
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't originally go in to buy this washer. I actually was looking for the slightly smaller one, but this one was more readily available. I am so glad that it worked out. I love the capacity and washing all our clothes in less loads and less time. It is so much nicer for our family of 5. I especially love washing all of our king size bed linens.
I would recommend this to a friend
Rated 4 out of 5 stars
Poor service from Best Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
More of a review on Best Buy…
The washer is great & we love it. Best Buy has always been my go to place & this has been the worst experience I’ve ever had with Beat Buy. We bought the washer/dryer set. The dryer was delivered within a couple weeks. The washer scheduled a month later. A couple days before delivery we were notified it was being pushed back by more than a month. I tried calling the # back I received the call from, left messages & finally gave up. Went to the store for some answers & was told they couldn’t provide any info as it had been escalated to a customer support specialist. She finally called back & provided some answers, but couldn’t do anything to offset the inconvenience until after delivery. A few weeks later when checking the app I discovered the washer was back in stock & could be delivered sooner. I went thru the app to reschedule. Disappointing Best Buy couldn’t have made the effort to let me know it was now available sooner & make delivery arrangements. Since then, I have called to # back for the support specialist, left messages, but still no response. Worst customer service experience I have ever had with Best Buy. Will reconsider when shopping for large appliances in the fire as a result.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Love my washer
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this washer I had one before for 7 years now I got this one bigger for washing king size blankets its really spacious
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
The Washer that Washes as great as my Wife!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with my purchase! This product is great, delivers superb performance, washes great with steam and turbo wash option, and is user-friendly! The product meets my expectations!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
LG Washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this washer. Fits bedding well and I still have room.
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. So big and so quiet. I can't wait to cut down the number of washes.