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Customer reviews

Rating 4.7 out of 5 stars with 189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, noise level, and capacity of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D Technology. Many find it easy to use, especially with the app feature, and appreciate the agitator. However, some customers have noted the limited cycle options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 189 reviews
  • Cons mentioned:
    Cycle options

    Rated 5 out of 5 stars

    Good washer overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. We have the agitator one. Only thing I don't like is that there is no delicate cycle. Not a fan of hooking up wifi to try and download another cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working well. It has ha sled any load size we threw at it, including queen size comforters (one at a time at least). Still need to learn how to use a HE washer but the agitator is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a washer that really fills on deep wash!!! We love this walker and it’s simple like a washer should be!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washing Machine with extra large basket and agitator. Definitely would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big this washer is compared to other washers. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise and appears to clean very well we will watch.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 2 out of 5 stars

    Good looks, not great function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing i noticed was that with every load, there is a high pitched squeaking sound that is highly obnoxious. Secondly, i was washing a load and when i heard the squeaking sound and went to check on the washer, it looked like there was barely even enough water to get the clothes wet, let alone wash them properly. So now we wash every load on 'deep fill'. But the washer doesn't remember your previous settings and there is no way to program a "favorite" so you have to change the settings for every load. I do like that it has an agitator.. and it looks pretty. As an added bonus, because I bought the set from best buy, I was not eligible for the LG rebate I thought i was going to be getting.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ashley. Thank you for sharing your experience with the LG Washer (WT8405CB) model. We appreciate the detailed feedback about the squeaking sound, water levels, and settings.

      For troubleshooting, please check that the washer is level on all four corners, as an uneven installation can sometimes cause squeaking or unusual noises during operation. Running a Tub Clean cycle may also help recalibrate the sensors that manage water levels. You can find more helpful steps here: https://www.lg.com/us/support/product/lg-WT8405CB.AEBETUS. If the squeaking persists or the water levels continue to feel insufficient, even after adjusting the cycle, please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet, Efficient, and Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, efficient, and fast. Many different washing options. Modern and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and plenty of capacity. Not sure sloped top really helps with reaching in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, big enough to put a few blankets it, quiet and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer large drum fits everything I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AI wash as it makes it easier to just load and go.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it very long, but so far I love it. It gets my clothes clean, runs quietly (much quieter than my previous machine), and uses minimal water (unless I select the option for filling the tub). It is larger than I thought it would be, which is great. I'll update down the road after it's been used for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fits My King Quilt!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this washer in my home! The 4way agitator and overall capacity were two features I didn't want to compromise on. The fact that I can fit my king size quilt in this machine is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Clothes & Quiet Operation. Very pleased.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Quiet and gentle on clothes but washes well. Coming from a front-loader, I'm thrilled that I don't need scent beads to mask the smell. Clothes are actually getting clean. There's a little bit of a learning curve with the app, but it's pretty intuitive once you get used to it and offers numerous different cycle possibilities. Have noticed the "Normal" cycle attempts to use the least amount of water, but Bedding, Delicate, and many other settings use an acceptable amount of water to actually get clothes clean. Very happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes great and runs very quiet. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, everything is working good. Deep fill is perfect unlike the new whirlpool washers. Used for 1 month, so far it has been a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer gets laundry clean. Am pleased with variety of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Counter balancing actually keeps loads even!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The largest capacity with traditional impeller washer I could find. It is amazing at self balancing the load. Our older one would stop mid spin and say uneven no matter what we did. Great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG - 5.3 Cu. Ft. High Efficiency Smart Top Loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been very happy with it. Seems to be Great in meeting our expectations and we have only had it for three weeks , however if all keeps going well we would have to say we are very pleased with this LG washer!

    I would recommend this to a friend
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