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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 185 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the washer's cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use, especially with the app feature, and some like the inclusion of an agitator and the stylish color. However, a few customers have noted the limited cycle options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 185 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really looking forward to this washer. Had LG in the past and switched to a GE and now we are going back to LG. Anticipating delivery!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Reliable Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing Machine. Consumer reports never leads me wrong. It is known for being very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washing machine. From the color to the settings and quietness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no issues or problems yet and I like the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, some issues with features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, gets the clothes clean, cycle times for normal loads are reasonable. Does not have a built in delicates cycle or permanent press cycle. There is no way to rinse out a detergent cup, as the washer lid immediately locks when the washer starts. The front panel design is fiddly — for instance, you have to hit the “temperature” button a number of times until the temperature setting cycles around to the one you want. The app takes a little while to set up but it isn’t hard, and I guess it’s nice to get an alert when the cycle is done. I tried to message LG in the app about the feature issues I mentioned above, but they completely misunderstood me multiple times, which doesn’t inspire confidence. (“Just pause the cycle and then you can open the lid!” Not helpful since then I still can’t rinse the cup out.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Appliance Bundle is the way to go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! Beautiful design and great bundled pricing with my LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said that is it fantastic and she’s very happy with this machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good looks, not great function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing i noticed was that with every load, there is a high pitched squeaking sound that is highly obnoxious. Secondly, i was washing a load and when i heard the squeaking sound and went to check on the washer, it looked like there was barely even enough water to get the clothes wet, let alone wash them properly. So now we wash every load on 'deep fill'. But the washer doesn't remember your previous settings and there is no way to program a "favorite" so you have to change the settings for every load. I do like that it has an agitator.. and it looks pretty. As an added bonus, because I bought the set from best buy, I was not eligible for the LG rebate I thought i was going to be getting.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ashley. Thank you for sharing your experience with the LG Washer (WT8405CB) model. We appreciate the detailed feedback about the squeaking sound, water levels, and settings.

      For troubleshooting, please check that the washer is level on all four corners, as an uneven installation can sometimes cause squeaking or unusual noises during operation. Running a Tub Clean cycle may also help recalibrate the sensors that manage water levels. You can find more helpful steps here: https://www.lg.com/us/support/product/lg-WT8405CB.AEBETUS. If the squeaking persists or the water levels continue to feel insufficient, even after adjusting the cycle, please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Works really well! It has a lot of setting options. I especially like the deep wash. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very efficient, easy to use and I love that I can be notified on my phone when load has ended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast spin. leaves clothes almost dry coming out

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing is great my wife loves it so much more over our whirlpool cabrio. Get the clothes cleaner and washes super fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great washer so far. It is so quiet, which is perfect for our main floor laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! We havldnan older Maytag and upgraded to a top loader LG with agitator, best decision we made!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and Modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great so far, fits a lot of clothes and sends notifications

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer I love the glass top. It is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase. Works and cleans clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite... its not bulky feeling .. love the easy load door feature

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for large family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Completed 10 loads since it was installed. Clothes are nice and cleaned, very quiet machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big compartment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different settings on it and how big it is and delivery guys were great with all our appliances for us

    I would recommend this to a friend
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