Customers express satisfaction with the washer's cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use, especially with the app feature, and some like the inclusion of an agitator and the stylish color. However, a few customers have noted the limited cycle options.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 185 reviews
Rated 5 out of 5 stars
Dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really looking forward to this washer. Had LG in the past and switched to a GE and now we are going back to LG. Anticipating delivery!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the washing machine. From the color to the settings and quietness.
I would recommend this to a friend
Rated 4 out of 5 stars
LG
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good no issues or problems yet and I like the color.
I would recommend this to a friend
Rated 3 out of 5 stars
OK, some issues with features
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works OK, gets the clothes clean, cycle times for normal loads are reasonable. Does not have a built in delicates cycle or permanent press cycle. There is no way to rinse out a detergent cup, as the washer lid immediately locks when the washer starts. The front panel design is fiddly — for instance, you have to hit the “temperature” button a number of times until the temperature setting cycles around to the one you want. The app takes a little while to set up but it isn’t hard, and I guess it’s nice to get an alert when the cycle is done. I tried to message LG in the app about the feature issues I mentioned above, but they completely misunderstood me multiple times, which doesn’t inspire confidence. (“Just pause the cycle and then you can open the lid!” Not helpful since then I still can’t rinse the cup out.)
This reviewer received promo considerations or sweepstakes entry for writing a review.
First thing i noticed was that with every load, there is a high pitched squeaking sound that is highly obnoxious. Secondly, i was washing a load and when i heard the squeaking sound and went to check on the washer, it looked like there was barely even enough water to get the clothes wet, let alone wash them properly. So now we wash every load on 'deep fill'. But the washer doesn't remember your previous settings and there is no way to program a "favorite" so you have to change the settings for every load. I do like that it has an agitator.. and it looks pretty.
As an added bonus, because I bought the set from best buy, I was not eligible for the LG rebate I thought i was going to be getting.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Ashley. Thank you for sharing your experience with the LG Washer (WT8405CB) model. We appreciate the detailed feedback about the squeaking sound, water levels, and settings.
For troubleshooting, please check that the washer is level on all four corners, as an uneven installation can sometimes cause squeaking or unusual noises during operation. Running a Tub Clean cycle may also help recalibrate the sensors that manage water levels. You can find more helpful steps here: https://www.lg.com/us/support/product/lg-WT8405CB.AEBETUS. If the squeaking persists or the water levels continue to feel insufficient, even after adjusting the cycle, please send us an email at [email protected] so we can assist you further. ^Juvy
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
LG Washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer. Works really well! It has a lot of setting options. I especially like the deep wash. Highly recommend!