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Customer rating

Rating 4.7 out of 5 stars with 141 reviews

95%would recommend to a friend.
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Page 1 Showing 1-20 of 141 reviews
  • Rated 5 out of 5 stars

    The BEST washer

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    After my older Samsung washer died, I began researching the latest and greatest brands and models. Everywhere I turned, the LG was rated highest overall. I've had the washer for a couple of weeks with no issues. I'm very pleased with how big the wash tub is; I can wash twice as much as with my old washer, and yet the clothes come out very clean! Due to the fast spin rate at the end of the wash, I've also noticed that they come out drier than with my old washer, and that's translating to faster drying time. All-in-all, I'm exceedingly pleased with its performance. If anything changes, I'll come back and amend this review.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I thought

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Going to a laundry mat is now non existent. With king size everything and comforters that recommended commercial washers. this washer does the job. never had LG anything, was really debating on getting samsung or whirlpool with the reputation, but my family is so happy with this washer.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love this washer! It’s amazing. My only critique is the spin only cycle. If the load needs to spin and only spin it still adds water to the spin cycle. I don’t get it. Other than that, it’s the best washer I’ve ever owned.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive and beautiful

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this washer! It is so smart--there are many ways to make sure you are getting the best possible clean for all sorts of clothes. It's beautiful and holds a huge load. We are tall, so the top load is perfect. And it's nice and quiet as well. Finally, it comes with Best Buy's incredible, speedy service. Couldn't be happier!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    After a year and it is still working great. The WiFi feature is useless and I have never gotten it to work. It simply will not connect to the WiFi as it only supports 2.4ghz access points. My network has both 2.4 and 5 ghz as do most modern WiFi. Also the finish scratches easily.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value - love it!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is literally the second exact washer we purchased from Best Buy for our last home and the new one once we moved. It was the first appliance replaced and won't be the last from Best Buy. Great value and excellent service for installation and haul-away of old unit!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer ever! 2nd one we buy!

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We love this washer. We left our first set in the home we sold but once we moved into our new home, we purchased the same set again. Love the delay wash feature. The capacity is huge!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far very satisfied with my purchase. Lots of cycles, including specialties for bedding and whites. Only downside is longer wash time but that is true of all HEs.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have gone back and forth on a washer and dryer combination for since time now and came upon these items as an "open box" deal. Great appliance and works like a dream. The steam abs smart features are an added bonus.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really liking this machine

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I did a lot of research and really like this consumer reports recommended washer. It’s a world better than the 10 year old LG that I had to replace. I’d say it’s prefect for us. Now it’s all about reliability over the long haul.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this washing machine so far! Now I need the matching dryer because my old one can’t keep up with my washing machine.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top load washing machine

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We've only had this LG top load washing machine about a month but we are loving it. It has a huge drum so we can wash more close at the same time. It also has a quick wash cycle that we love. If anything changes I'll update this review but as of now we love it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Replaced 20 yr old washer. Have a California king size bed. This huge washer takes the bedding easily. Had to contact LG for the proper manual to understand the various options. It helped but I still don't think it's correct for my washer. Anyhoo, I get the jist and if needed I have the pdf but a physical manual should come with appliances vs pushing folk to look online. I returned all but 1 of the accessories my Best Buy rep added to my purchase. If you're replacing you may not need all the accessories.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    I switched back from a front-loader to a top loader and it seems to do the job. Although I did read a few reviews about this top loader being harder on your clothes but I have kids and they grow out of their clothes before the washer wear them down, but I am noticing a lot more lint in the catcher of the dryer.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Fabiola is fantastic! SHE WAS PATIENT AND KNOWLEDGABLE

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my second washer ever bought and I can say I'm impressed. Huge drum/capacity. Great features (but not too many). I bought it after seeing it on Consumer Reports and they are right. I would recommend to all.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for big families. Love the color.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    When our washer broke we decided to replace it instead of have it repaired. The steam cycle sold us on this one. We are still learning all the cycles and settings but so far we love it. The only thing I don’t like is not being able to start the washer on the app once it has turned off. Other than that all seems good.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the top loading

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I just wish I was 2 inches taller when I bend down but a stool helps.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Happy with all its features and functions. Very deep drum. Holds a lot of clothes. Good quality.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer leaking water. Needs to be fixed ASAP.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     

    As soon as the washer was installed, we started using it. Saw water leaking in the back. Not sure if the new fittings for which we paid were installed. Need to come back ASAP and fix the leakage. Replace the fittings if not good.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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