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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 738 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy w purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Washer works well and seems more efficient than our 8-year old machine that we replaced. Appreciate the extra wash options available with the app. Agree with other reviewers that the black panel shows fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, quiet, efficient. I could not be more pleased. Love the top loading washer better than my previous Samsung front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Efficient washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this model with an agitator. It was ok, but I found that it wrinkled my clothes more than my old machine, so I switched it to the one with out an agitator. I like it so much better. It cleans my clothes well and doesn't take hours to complete one load. It is nice and big which allows me to wash a lot at a time. The only downfall, in my opinion is that it does not have a "delicate" cycle option. Nevertheless, I would recommend this washing machine!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    LG does it again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new machine. Have 4 different people running laundry in our house and everyone is happy. Quiet, gets clothes clean and I can reach the bottom. Love that front is slanted.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity, no more going to the laundromat to wash my blankets great settings lots of options. Only problem is I Prefer having a paper manual.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products are by far the best. Very wuiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks fairly good. If you don't mind this conventional look, this is a good unit. Its much quieter than the unit that it replaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Disappointed In Control Panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance gets 5 star. Control Panel not as functional as my 15 year old LG washer. Hidden functions that user discovers while "baby sitting" wash cycles for water level needs. QUICK WASH cycle DOES NOT have a full tub rinse to get soap out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this washer the size is perfect and it washes great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Plus ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quite, super fast remote start is a huge plus especially having the ability to see when a clean cycle needs to be performed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's quick, fairly quite and washes the clothes really well. Only thing I dislike is that it defaults to HOT water rather than cold or even somewhere in the middle. I'm guessing there is a setting I can dive into to update that but I haven't gotten to that yet. Hopefully it holds up for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice washer. Saves time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Several loads in 1. All bed blankets in one load. Easy access from top.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I’ve purchased! It’s quiet and it thoroughly washes the clothes. We are pleased and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHING HER BLUES AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand has two young sons. They play hard and get clothing very dirty. She is the lone provider and was in desperate need of a washing machine (the door had fallen off her old one). As her caring grandparent; I had her take advantage of the Labor Day Sale Best Buy was having. She chose this model washer and is thrilled with its performance. Taking advantage of Best Buy's sale; I threw in the matching dryer. A note: Be Good to your grandparents. Most times it pays off. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Best buy progressive lease saves day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a couple weeks, but so far I really like it. Switched from a front loader. Takes up less space in my laundry room, does a very good job washing, I'm very satisfied with my purchase. Did progressive lease since I have bad credit, all in all I am very happy. I will pay this off then go back for the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My New Washing Machine from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..Works Great.Fits perfectly in my new laundry room.Excellent Product.Great Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer best purchase ever. Also great service when purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. Simple to operate, spacious on the inside, and washes clean. I love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item........................ Work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer. Quiet. Clothes come out clean and almost dry from the spin cycle. Not a bulky machine. Looks really good in person pictures do not do it justice.

    I would recommend this to a friend
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