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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 737 reviews
  • Rated 5 out of 5 stars

    Why buy one when you can buy two???

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought two of these LG 5.5 extra large washing machines. The first one I bought was so amazing that I bought the second one for a guest house. Just an amazing machine, wonderful quality, energy efficient definitely recommend it to anyone looking for a large washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wishy wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, haven't had any problems yet over the past ten months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent. Particular kudos to Scott Madia, salesman, who was thoughtful and helpful throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. It is quiet and efficient. Compared to my old washer, this one is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans clothes so well they look new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, I got the matching dryer as well and both are amazing. The quality is top of the line, my clothes come out looking brand new, both the washer and dryer are much quieter than my previous washer and dryer. I love there are so many different settings, no matter what you’re washing there is a setting for it. I had a Maytag prior to purchasing these but I now understand why LG has such an incredible reputation for very high quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I love the AI setting that adjusts the wash based on each load. The capacity is huge and can hold way more than I normally wash. My clothes always come out smelling so fresh and feeling clean. Would recommend this washer 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Super happy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a washer that was on our radar when we started shopping but after speaking with the LG rep we were swayed and decided to try it. Super happy with the machine, it's fast, efficient, easy to use and I LOVE the LG Thin Q app. The customizable washes are fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer. First time in several years I have bright whites. Like the fact there are great settings. Quick wash, bedding, deep clean and more. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great price for peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it is quiet and quick! When we were in a pinch and had to get a new set, this one we were drawn to for its price and size. Did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washers. Going from a horrible samsung to this, what an upgrade. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,my Samsung washer went out so we decided on replacing the whole set. So far I love it. Clothes are clean and cycles are fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer that familys will Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i say this washer is the best its the best im a chef and we all know how dirty it gets when you in the kitchen putting together a meal for others to enjoy its a mess then there clean and sanitize time guess what my Lg washer taked care of my chef jackets and pants no problem i use to be all whirlpool but this new Lg changed how i feel thank u Lg from my family to yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! I’ve had it for about a month now and the clothes are smelling fresh and clean! We wash at least a load everyday and I love how quick it gets things done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer that cleans clothes very well. It’s actually nice to have a washer that can get clothes clean in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the time-efficient wash cycles, the see-through top, the stainless steel interior without agitator and the cleanliness of our clothing!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good as desired No issues of sound or vibrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when first time I'm was washing with this I'm was surprised how clean and bright color had the closes.My energy bill went down as well.I love it. the dryer enough to put on speed dry and will be done in no time .Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A Cute Matching Set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, high capacity and quiet. The perfect mate to my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quite it works. Also love all the settings it comes with. I can wash clothes without any worries

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    exactly as advertised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cooler than our last one. It takes a lot of clothes. It looks nice next to our new dryer!

    I would recommend this to a friend
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