Customer Ratings & Reviews
- Model:
- WT8400CW
- |
- SKU:
- 6573559
Customer reviews
Rating 4.6 out of 5 stars with 725 reviews
(725 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its excellent cleaning performance, quiet operation, and large capacity. The ease of use and attractive appearance are also frequently cited as positive aspects. While some users noted limitations with the spin cycle, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good set just the right size colors are very cute
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month in and its working well so far. Need more time for better review. But they asked
I would recommend this to a friend- Cons mentioned:Smell
Rated 3 out of 5 stars
Smelly.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the smell it has after a wash. It could smell much better
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Very Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with LG product, does the job well so far for more than a month. Good price for an upgrade with new features. Wish they have a detachable agitator like whirlpool product.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything it’s working just fine I haven’t had any problems with any of my washer or dryer
I would recommend this to a friendRated 5 out of 5 stars
Great value for money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for price! Smooth buying online process and Great delivery!
I would recommend this to a friendRated 5 out of 5 stars
Great Deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line washer in excellent brand new condition for cheap price, that was a great deal and I never think twice.
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but by I can’t figure out programming of LG THIN Q.
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG washer better size and quality probly never get a samsung again
I would recommend this to a friendRated 5 out of 5 stars
Mister
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks to be a good deal. The downside is that the item won’t be available until August 18th. Looking forward for my salesman to call and let me know an earlier delivery date.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is amazing! Nice and quiet, and cleans my garments so nicely, it actually leaves them smelling so good
I would recommend this to a friendRated 2 out of 5 stars
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Best Buy service is terrible. Still waiting on a return call from GM or corporate. Not sure how you guys run things but to not reach back out to upset patrons isn’t the way
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Keith. Thank you for sharing your experience with us. We understand the importance of having your LG Washer (WT8400CW) model supported properly after purchase, and we’re glad to hear the product itself is working well for you.
To keep your washer performing at its best, one helpful step is to run the Tub Clean cycle regularly. This can be done by selecting Tub Clean on the control panel and running it with no laundry inside—using liquid bleach or a washing machine cleaner if desired. This helps maintain optimal performance and prevents buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you need further assistance with your case, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide additional support. ^Juvy
- Cons mentioned:Smell
Rated 2 out of 5 stars
Skunky
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stinks all the time weird smell. My samsung never snelled. Goimg to contact support on issie
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for reaching out. We appreciate you bringing this to our attention.
We understand how important it is for your LG Washer (WT8400CB) model to stay fresh and odor-free. A persistent smell can often be caused by detergent buildup, trapped moisture, or residue in hidden areas. To help resolve this, we recommend running the Tub Clean cycle using an LG-approved washing machine cleaner or white vinegar. Be sure to leave the lid open between washes to allow the interior to dry completely. You can also check out here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911 for more tips on keeping your unit fresh.
If you’d like further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Rated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Lasts a loooong time with no issues!
I would recommend this to a friendRated 3 out of 5 stars
Sometimes you have to turn the machine off and bac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you have to turn the machine off and back on to get it to work!
I would recommend this to a friendRated 4 out of 5 stars
No delicate cycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No delicate cycle on dial/highlighted menu nor instructions in manual.
No, I would not recommend this to a friendRated 3 out of 5 stars
AI Washer that doesn't do it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer machine is just like any other, gets the job done. You have to download the app to get certain settings, like delicate, but still missing some washer settings (like towels) that you think a new washer would have.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great size and easy use washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Install, Connect to wifi and first load was ready in less than 15 minutes Great size and the easier access to the tub fits us perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Good review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buying products here … always amazing deals … posting good reviews al the time because they are super good…. But I never win the $400 or nothing heheheeh
I would recommend this to a friendRated 3 out of 5 stars
Best Buy lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dryer, but I was lied to by Best Buy employee. I was told to go ahead and buy this before Memorial day and that they would Price match any sales, only to find out that this was false. I will not use Best Buy again.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black
I would recommend this to a friend






























