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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its excellent cleaning performance, quiet operation, and large capacity. The ease of use and attractive appearance are also frequently cited as positive aspects. While some users noted limitations with the spin cycle, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 665 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 5.5 High Efficiency smart top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG washing machine. It's quiet, This machine adds the right amount of water to have your clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine easy to use and huge wash tub! Capacity is a huge plus. Lots of downloadable wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washing machine, and I couldn't be more impressed! From the moment I started using it, I noticed the difference in performance. The washing machine is incredibly quiet, even during the spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite LG appliance I’ve ever bought it works wonderfully. It has a beautiful aesthetic. Dries super fast even with a heavy load of blankets and has a huge drum so I can wash blankets at home. And the app is truly a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    LG top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this machine. Only used it a few times but so far so good. Lots of options and smart features as you can control it from your phone. Very easy to use and very nice aesthetic design. A little pricey but if it lasts for a long time is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Another great product from LG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning clothes and is quiet. Seems well designed and wash times are quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quiet, very spacious washing machine with multiple washing functions, clothes come out nearly dry already from a awesome spin cylce

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My New Washing Machine from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..Works Great.Fits perfectly in my new laundry room.Excellent Product.Great Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity, no more going to the laundromat to wash my blankets great settings lots of options. Only problem is I Prefer having a paper manual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Will never use another one as long as it keeps performing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Plus ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quite, super fast remote start is a huge plus especially having the ability to see when a clean cycle needs to be performed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer/Drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quiet, runs well, large capacity. Would recommend to others.

    I would recommend this to a friend
  • Cons mentioned:
    Detergent dispenser

    Rated 3 out of 5 stars

    Normal cycle defaults to HOT; det. tray always wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big deal for us, going from a no frills washer that was at least 10 years old. Thought this one would be quieter than our old one, which sounded like it was going to lift off on the spin cycle. Nope, this one is still loud. Worse than that though, is that for some reason LG seems to think people want to wash their normal loads on HOT. Who does that?? So I have to hope that my kids and husband will set the load to Normal then take the extra step of setting the temp to cold. Our bills are high enough alread, and I don't think our clothes are going to appreciate constant HOT wash cycles. Oh, and the tray that is for filling liquid detergent and softner constantly has puddles. We bought the top load so that we could keep it open when not in use to prevent mildew and now we seem to have bought a washer that has added an extra feature to encourage mildew! No, I would not recommend this washer. I wish I'd picked something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washes well and knows how much is in the machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It’s huge inside the basin so it holds a lot. That said, most of my washes are small. It knows how much water to use, so I don’t feel wasteful when I make small washes. Love the cute musical jingle that plays when it’s finished!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of room. App works perfect and is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Big enough and looks nice ! It is quiet !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Smart machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet, smart and efficient. And more over large capacity stainless Steel drum. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy w purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Washer works well and seems more efficient than our 8-year old machine that we replaced. Appreciate the extra wash options available with the app. Agree with other reviewers that the black panel shows fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought pair looks modern and interested from the one i had front load but its easier to load the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Disappointed In Control Panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance gets 5 star. Control Panel not as functional as my 15 year old LG washer. Hidden functions that user discovers while "baby sitting" wash cycles for water level needs. QUICK WASH cycle DOES NOT have a full tub rinse to get soap out.

    I would recommend this to a friend
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