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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 737 reviews
  • Rated 5 out of 5 stars

    Team Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. The tech that helped me made it easy for me to choose. It plays a little tune before and after letting you know that it’s starting to wash and when it’s finished. Also, it doesn’t have the middle part which I didn’t know at the time that it damages your clothes. Clothes feel softer without that adaptor in the middle. It’s also a perfect size in the middle. I also learned that LG is one of the better brands at the moment for appliances. My fur babies also love climbing on things and it is pet friendly from causing scratches. Easy to press buttons and easy to follow, nothing complicated or hard to follow. Price wise I think is affordable and with the Best Buy credit you can make payments with 0 interest for a whole year. Thank you to the team at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washing machine, and I couldn't be more impressed! From the moment I started using it, I noticed the difference in performance. The washing machine is incredibly quiet, even during the spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! It is quiet, has a large tub to handle blankets and comforters and seems to stay balanced very well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice & quiet. Love the amount of space it has

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Impressive modern/AI tools but best part is it really gets clothing clean and it is the quietest machine I have ever had or seen. I wish the display was not black - a little hard to see but there are many cycles - other drawback for my family is that there no "written choice" for a delicate cycle (what?) so you need to change the settings for the temp. of the water and spin cycle too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine easy to use and huge wash tub! Capacity is a huge plus. Lots of downloadable wash cycles.

    I would recommend this to a friend
  • Cons mentioned:
    Detergent dispenser

    Rated 3 out of 5 stars

    Normal cycle defaults to HOT; det. tray always wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big deal for us, going from a no frills washer that was at least 10 years old. Thought this one would be quieter than our old one, which sounded like it was going to lift off on the spin cycle. Nope, this one is still loud. Worse than that though, is that for some reason LG seems to think people want to wash their normal loads on HOT. Who does that?? So I have to hope that my kids and husband will set the load to Normal then take the extra step of setting the temp to cold. Our bills are high enough alread, and I don't think our clothes are going to appreciate constant HOT wash cycles. Oh, and the tray that is for filling liquid detergent and softner constantly has puddles. We bought the top load so that we could keep it open when not in use to prevent mildew and now we seem to have bought a washer that has added an extra feature to encourage mildew! No, I would not recommend this washer. I wish I'd picked something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product, worst delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is great however delivery with Best Buy was the worst I have ever dealt with! I would suggest to buy anywhere else besides Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought pair looks modern and interested from the one i had front load but its easier to load the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quiet, very spacious washing machine with multiple washing functions, clothes come out nearly dry already from a awesome spin cylce

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    I love my new washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my washer, the music that is played when a load is finished, clever and cool. I'm just crazy about the large tub it has. I love the glass top also.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Another great product from LG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning clothes and is quiet. Seems well designed and wash times are quick.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So quite. Salesman was very helpful. I would recommend this washer to everone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer Evaluation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very easy to use. For the extra $100.00 I decided to go with the larger capacity. I’m glad I did. And again for the extra $100.00 more I purchased the larger capacity dryer, that goes with the washer. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Smart machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet, smart and efficient. And more over large capacity stainless Steel drum. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had! It is quiet and everything comes out clean!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The King of Washers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new LG washer is fantastic. It looks great, is quiet, and washes the clothes beautifully. Thank you, LG for continuing to manufacture outstanding products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer/Drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quiet, runs well, large capacity. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good overall washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Easy to load and wash. Very nice modern features

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of room. App works perfect and is helpful.

    I would recommend this to a friend
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