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Customer Ratings & Reviews

$1,049.99
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Comp. Value: $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 293 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 293 reviews
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the two person that deliver the washer there names are joandry and janky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Looks great. Huge tub. The AI feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer!! It cleans our clothes really well and I like how we can see control it from our phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for our purchase! Great product and highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. But leaks having a hard time of getting LG to come look at it since it's under manufacturer warranty. Best Buy said i could return it but if they came and got it, would cost me money.( leaks from inside where discharge hose is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! I love the digital displace and how you can connect it to the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer was on time and did a great job installing both the dryer and washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best washer and dryer ever. The installation and the installers were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great neat working dryer..I had issues drying clothes before now they come out dead sexy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Matt finish and function. Dryer opens 2 ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology on this machine, quiet, smooth, and all the different wash cycles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of My bestbuy total and this dryer model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dryer on may 14th, 30 days later the dryer died. Tech came out and couldn't get his tester to register power at the plug. So I had to call an electrician to come out, there were no issues with the electrical so I called bestbuy again. They agreed to replace the dryer since I bought the my best buy total coverage when I purchased the washer and dryer. They scheduled me for a replacement on JULY 9.....so now I'm without a dryer for 25 days. JULY 9th rolls around, oh no they still cannot get this model dryer I bought from the warehouse, and not it will be available until JULY 23 ....will it be here after my dryer has been down almost 2 months? I doubt it. Best buy sells items they cannot replace, and sells you my bestbuy total "warranty" that may replace your item in a few months. Imagine if this were a refrigerator. If I ever get this sorted out I won't be buying appliances at best buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Martin. Thank you for sharing your experience with your LG Washer (WT8600CB) model. We understand that your dryer isn't currently operating, and we certainly appreciate you taking the steps to have it assessed. We're dedicated to providing reliable, high-quality products and exceptional services to ensure a smooth experience. If your dryer won't power on, try resetting it by unplugging it for 10 minutes or flipping the circuit breaker. After waiting, plug it back in to see if it starts, which may fix minor electrical issues. For more assistance, visit https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235.

      Regarding your work with Best Buy and My Best Buy Total coverage, LG's warranty covers appliance issues for a limited time, but the retailer manages replacements. We recommend contacting their customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you need further help with your unit, please send us a private message on social media at @LGUSSupport. We're ready to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Amazing customer support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy choice premier customer help me from committing to what time they’re arrival

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been totally awful for us. It bangs and jumps around, sounding as if there's construction going on in the laundry room. It repeatedly won't drain and stops mid-cycle, full of dirty water. I called the manufacturer re: the warranty and they insisted I try to fix it with a hard reset -- which worked each time it wouldn't drain for a few months, but now even the hard reset won't work. Just got off a call with manufacturer again -- finally they're willing to send out a technician, but he's booked up for the next two weeks with no visible schedule thereafter. What? Do yourself a favor and avoid this one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Philip. We appreciate you taking the time to share your experience with the LG Washer (WT8600CB) model. We understand the importance of having your laundry routine runs smoothly, and we’re here to help you get the most out of your LG appliance. For the banging and jumping issue, we recommend checking that the washer is level on all four corners and placed on a solid, even surface. Uneven flooring or unbalanced loads can cause excessive vibration. You can also try redistributing the load and using the Bulky/Bedding cycle for heavier items. Regarding the drainage issue, if the hard reset is no longer resolving it, please inspect the drain hose for any kinks or clogs and ensure the drain pump filter is clean. For more information, visit https://www.lg.com/us/support/help-library/lg-washing-machine-whys-is-water-not-draining-from-my-washer--20153067403293. If you’d like further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Very good brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand i recommended to buy this product working very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer /Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek!!! Absolutely love the finish on it, brings out the room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like it so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the settings, delay start and automatic detergent dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great machine, many cycle options. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very very happy.work really good and easy with ai

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washed clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are washed so 10/10. Cleans all the stains and the dirt.

    I would recommend this to a friend