Customer Ratings & Reviews
- Model:
- WT8600CW
- SKU:
- 6631159
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its large capacity, ease of use, and efficiency. The machine is also appreciated for its quiet operation and wash quality. While the design and appearance are well-received, some customers have noted concerns about the length of the cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Good Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far. Love the soap and softener dispensers. Allows large loads. Everything has been clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washing machine is easy to use, does a great job washing clothes, and is very quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer and the app, especially the app! It works well for large loads and I like that I can still used my detergent pods with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Daughter loves it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she absolutely loves
I would recommend this to a friend Real clean clothes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a washer that would get our clothes cleaner. we had a front loader that was real good but we wanted to try a top loader. This new top loader cleans much better than a front loader.
I would recommend this to a friendLG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model because it was recommended by Consumer Reports and so far it has lived up to its reputation. Great job.
I would recommend this to a friendLG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG appliances are great! Love our new washer and dryer. The Best Buy delivery and installers were top notch.
I would recommend this to a friendWasher review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Holds big loads. Seems to clean very good.
I would recommend this to a friendAverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neutral review, it washes fine. I wouldn't pay for the upgrade with the faucet again.
No, I would not recommend this to a friendGood washer….Best Buy employees are horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to pickup my wqsher and enountered probably the most entitled and self-righteous employees i have ever seen. Hands down. Two other customers had the same experience. They literally would not engage with you unless forced, then walked away to complain about you to other employees while we were there. All of us went to a manager and same occurred. Love the products….service at the woodruff toad store is the worst it has ever been, they know it, and do not care!!! Amazing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for sharing your experience with the LG Washer (WT8600CB) model. We're grateful that you enjoy our products, and we truly value your support. At LG, we’re all about not just delivering great products but also making sure every interaction with us feels just as good.
We know that shopping experiences can differ depending on where you are, but we’d be more than happy to step in and help you out directly if there’s anything you need regarding your washer. If you’d like some personalized assistance, just drop us a private message on social media @LGUSSupport. We’re here to help in any way we can. ^Juvy
Giftcard scam by bestbuy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are great! However Bestbuy sakes rep promised the "$150.00" gift card that was the promotion during the sale and i never got it. Called them they said wait 2 weeks it will come in mail. It did not arrive after muliple calls they said they dint see the promotion. Than stated it wasnt applied by representative and sakes department had to fix it. Sakes department said they had to fix it and kept tossing me back and forth. The sakes rep even said and noted a giftcard should have been emailed but nothing. Giftcard is a scam.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We’re glad to hear that you're happy with your LG Washer (WT8600CB) model, but we understand your concern about the gift card promotion not being honored as promised. We strive to provide exceptional services and ensure a smooth and seamless experience. While we cannot directly resolve retailer-specific promotions, we recommend continuing to work with Best Buy customer service team at 888-237-8289, specifically their promotions or customer relations department. Since they’ve already acknowledged the issue, escalating the matter further could help.
If you’d like, feel free to send us a private message on social media @LGUSSupport with any additional details, and we can assist you in escalating the matter to the appropriate contacts within Best Buy to ensure it gets resolved.
We appreciate your patience and hope this is sorted out for you quickly. ^Juvy
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dispensing operation. Wonderful idea. Great product.
I would recommend this to a friendNever again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 10 washes repair bike repair person came out assessed it. No parts were available so I had to return it. Then bought another unit and it was missing the feet so I have to return that one. I will never buy another appliance from Best Buy again I had a horrible experience. Plus, I told Best Buy I was up two flights. STAIRS bought a refrigerator. The refrigerator was delivered and they wouldn’t bring it up the stairs because they said it needed four guys. They postponed it by three weeks to schedule four guys and two guys showed up and they didn’t wanna wait for the other two guys so two guys brought it upstairs. And I’m still missing a single panel from the refrigerator and they’re saying it’s now continued backorder till mid December.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Washer (WT8600CB) model and your recent appliance purchases. We understand your concern about dealing with multiple issues, from the washer breaking down to the delivery challenges with your refrigerator. We strive to provide high-quality products and excellent services that exceed our customers' needs and expectations.
It’s unfortunate that you faced such difficulties with both your returns and the installation process. We appreciate your feedback, as it helps us understand where improvements are needed.
If you have any questions or need assistance navigating this situation further, please send us a private message on social media @LGUSSupport. We're here to help and hope to make your next experience much smoother. ^Juvy