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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,300 reviews
  • Rated 1 out of 5 stars

    LG Top load washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE EXPERIENCE WITH BEST BUY, and LG. Ive had a nighare experience with my brand new LG washer and dryer. Consistent issues with the pair, the unit is not all stainless steel as advertised. I purchased the unit hoping that it would be a long term set. The bottom piece is aluminum, not durable. I am an RN; I wash my scrubs, bedding, and everyday clothing in the machine. The washer had holes in the aluminum.. in the bottom of the tub post washing towels… LG took 2 weeks to replace that. 1 month later now the bottom is dented where the cap is directly in the middle causing clothes and bedding to become lodged during the cycle, tearing and ripping my belongings. My dryer interface already has to be replaced because it turns on and off during cycles… it also turns on and off randomly throughout the night. BEST BUY has not assisted in this issue at all, LG has yet to assit. Please consider other units. This is a terrible set that will cost you thousands of dollars. Best buy and LG do not take care of their customers. Save yourself the headache, and keep the money in your pocket!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Washer (WT7900HWA) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Great capacity. More options than you’ll ever need. Great price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG 5.5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. Solid large capacity machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning. Great extra features my previous washer did not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and all the features that it has, it’s absolutely perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Clean the cloth very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Clothes is very clean after washed. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine extremely efficient and quite

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with large capacity for comforters plus! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than the model before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for my father. I have this machine at home and love it. However, mine is a few years older model w/o the steam. I love mine so since I do his laundry and his old washer died, I bought this one similar to mine. He is 96 years young and works everyday. His is still sharp as a tack. He has an engineering background and is impressed how it works. He said, "What a marvel. I wish I’d of thought of this." Happy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The footprint of the washing machine is same as most others. The nice thing is the increased capacity with this unit. The only thing I would caution is that it is a long ways to the bottom up the tub for a short person. I'm 6'2 so not a problem. My wife is 5'4 and has to spin the drum some times to get things from the back bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer, very large washing tub.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great, have only had a few weeks at this time but so far clothes seem much cleaner than with our previous Samsung front loader. Easy to set up and steam wash seems to really get clothes sanitized. The washing drum is huge, only problem is if you’re on the shorter side you might require a step to get to the bottom of the drum to remove the laundry.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received the unit last week and couldn’t be more thrilled. Delivery was fast and the install and removal of our old washer was seamless. So far so good. The washer is a bit deep so those vertically challenged may need a stool. A bit loud when washing a small load. Did an excellent job with brightening whites. Definitely an upgrade from our Samsung front loader. No smell!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE 5.5Cu/Smart wash 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the washing machine, in addition to washing perfectly, it is very efficient for washing large quantities.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third set, we keep moving every 4 to 5 years and everyone wants to keep them in the houses we have sold. Best load capacity and washes great! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Ken's new LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I have bought in many years. I have to say it is the best I have ever had. It has many cycles, has a huge bin, and does and excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great! Love that it’s not super deep but can hold large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Expensive but seems worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a huge capacity. I find the electronic start button a bit finicky. Also a bit louder than my old washer, but the clothes are clean and impressively dry after the load finishes, which reduces drying time

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ,quite, quick and nice features on controls and the drum is nice size making it nice getting the clothes in and especially out when the load is finished

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washing machine that I have ever owned. Cleans really well and is a lot quieter than my last LG front loader that we owned for 12 years. Vast Improvement!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very easy to use, does a great job with what ever we throw at it.

    I would recommend this to a friend