Customer Ratings & Reviews
- Model:
- WT7900HBA
- SKU:
- 6329778
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Large load capcity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity of this washer allows me to stay almost always caught up on laundry for my family of 5. If you're short, it's a little hard to reach to the bottom, but it's a small price to pay for having to complete fewer loads! It washes well and does a nice job with stains. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Easy to use. Also pathetically pleasing.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
i love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy, I have nothing bad to say about my LG washer. I love it. It is efficient, quite, fast and pretty.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
LG Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large capacity and easy to operate. High quality washer.
I would recommend this to a friend - Pros mentioned:Capacity
I recommend this washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washer. It washes a lot of towels in one cycle. It has an app that tell you that the cycle is done.
I would recommend this to a friend - Pros mentioned:Capacity
Reliable good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a large capacity which helps lessen the amounts of loads that need to be done but still gets the clothes clean. Not a big fan of the controls but it is not hard to use. Like the steam option and the waterproof settings.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
The LG Washer is efficient and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG Washer is efficient and easy to use. I wish there was a sound indicator when it’s done.
I would recommend this to a friend - Pros mentioned:Washer sizeCons mentioned:Price
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer. My clothes are squeaky clean. A little pricey but worth it
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Star Wars meets Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and Powerful yet designed to be a piece of furniture. Simply gorgeous and what a huge load it'll take...
I would recommend this to a friend - Pros mentioned:Noise level
Nice washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washing machine! We are happy that someone has made a machine that will actually put enough water in to get the clothes clean. You do have to select "water plus" option if you want it to have any chance of getting all the clothes wet, but if you do they will get washed.
I would recommend this to a friend - Pros mentioned:Capacity
Love my LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how big this washer is. I dont have to worry about washing my comforter anymore. The technology it comes with is great. My phone alerts me when my washer/dryer are done as well as any maintenance needed. Love it!
I would recommend this to a friend - Pros mentioned:Washer size
Perfect washer for tall individuals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, but definitely not ideal for shorter people! I'm about 5'5in and I have to stretch over on my tippy toes to reach the bottom of the wash barrell. My family members who are taller love this washer, but I'll need to purchase a step stool - hope it helps a bit!
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
- Pros mentioned:Noise level
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for a Samsung that broke after 5 years. So far so good. Extremely quiet.
I would recommend this to a friend - Pros mentioned:Capacity
TOP OF THE LINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is definitely top of the line when it comes to deciding which brand to purchase! This top loading washer does a great job getting your clothes clean regardless if it’s a small or large loads.
I would recommend this to a friend - Pros mentioned:Capacity
Would recommend to anyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine but wish it came with an owner’s manual to explain the various functions. Was so excited to get it I did five loads of laundry the first day. Easily fit a king size comforter with no problems.
I would recommend this to a friendBrand response from LGAnswers
Posted .We're thrilled to hear you enjoyed your LG Top Load Washer. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
- Pros mentioned:Cleaning performance
Cleans your clothes well!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want clean clothes this is how you get them. Cleans well, every setting under the sun for any type of clothing you have... Extra settings in the ThinQ app for actual specific types of clothing. If you're going from a normal, older washer it will take some getting use to but, it works very well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Great washing machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very quiet and does a great job cleaning. Not sure yet about the value of steam cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Don’t Buy an LG Washer!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer in March 2023, so it is just over 2 years old. For the first 1 1/2 years, I was very happy with the washer because it was easy to use, had a lot of cycle choices, the finish was good, and laundry came out clean. However, beginning in fall 2024, things went downhill. First, the control panel had to be replaced because the Start button wasn’t working properly. This was repaired under the extended warranty. Second, the machine started leaving black and brown smudges on the washed laundry. LG blamed me for using too much detergent and fabric softener, but I haven’t changed the amount of product I use in years and I never had this problem with two previous HE washers. I have run the Clean Tub cycle about 13 times over the last 6 weeks, but the problem still happens constantly. Geek Squad has replaced the impeller plate and there was no evidence of detergent sludge that LG blames for these smudges. The tech found grease around the drive shaft under the impeller plate, cleaned it up, and put the machine back together. This fixed the problem for less than two weeks. Geek Squad has ordered a new basket (tub?) and it is due to be installed this week. In the meantime, nearly every load of laundry comes out with black smudges and I spend a lot of time scrubbing them out with Goo Gone and Dawn and hoping they will come out clean when I rewash them. At this point, I am very disappointed with this washer and with LG and wish Best Buy would just declare it a lemon and replace it under the extended warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share such a detailed review of your experience with the LG Washer (WT7900HWA) model. We understand your concern about dealing with ongoing issues, especially after having such a positive start with the unit. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
The presence of black or brown smudges on laundry, especially after the impeller and drive shaft have already been addressed, can sometimes indicate residual grease or buildup deep within the wash tub system. In cases like this, replacing the inner tub (basket), as already scheduled, may be the right step forward, particularly if there’s seepage from the drive system. While the Clean Tub cycle helps with routine maintenance, this situation appears to go beyond that.
We’d like to ensure your concerns are fully documented and reviewed from our side as well. Please send us a private message on social media @LGUSSupport so we can connect directly, monitor the progress of your current service, and explore the next best steps with you, including speaking with our team about any further resolution options that may be available. ^Juvy
- Pros mentioned:Capacity
Fantastic washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! The higher capacity means that I can wash and dry bedding and blankets quicker, and cuts down on the time spent doing laundry for our party of five. The wifi was a pain to set up and seemed kinda silly, but the text notifications when my laundry has finished are helpful.
I would recommend this to a friend Too Short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, but I am on the shorter side. It makes it difficult to reach all of the laundry without a thought of falling in.
I would recommend this to a friend