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Customer Ratings & Reviews

Your price for this item is $944.99
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Customer reviews

Rating 4.6 out of 5 stars with 1295 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,295 reviews
  • Pros mentioned:
    Capacity, Washer size

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a samsung with this LG and i love it! So far so good. It washes great and is extremely quiet. Drum is huge too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and ease of use. I was hoping with it being oversized I could do bigger bulky loads but it just gets confused and stays in the rinse and spin cycle. No biggie to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older GE washer. Has many cycles. Always had washer with agitator but I like the impeller. Uses less water. Also able to control from app. Love my new LG washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use settings, cycles, and easy to love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw my new washer, I was overwhelmed by all the cycles and settings. While using my new washer, I realized that it was easier to use then I thought. I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the way!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Our last LG washer and druer lasted 13 years, so we are all in on LG. Clean design, simple and right amount of features without being obnoxious. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer but it eats silk sheets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer except it eats silk sheets. They get trapped under the center disc and ripped a brand new set of sheets. Will be using a laundry bag from now on with those. Everything else has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles big loads, quiet, signals when done and the wife is very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the tub, the machine is very quiet running which I also love

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of purchase a front loader but I got this one because it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! It is so quiet and so easy to use. It has been the best washer I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It holds sooooo much, probably bigger than I needed. I can barely reach the bottom of the washer to grab clean clothes. So far it has been wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG is the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big barrel! Very easy to use! I love the cycle options!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough for a blanket! Big drum and opening. Only complaint is the drum is deep so my 5’3” daughter has to step on a stool to get her clothes from the bottom of the washer. I’m on the taller side so just fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Can fit a full comforter with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Good size. It doesnt take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good machine bad sales rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very elegant clean and quiet machine, just dont let bestbuy "people" book you for delivery and installation because the will mess up, had to take off work for a no show delivey and install, recieved the email and all and they all say it didnt go thru

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 4 out of 5 stars

    Wonderful washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is wonderful, all the bells and whistles. Not sur if i will use every feature. The only reason im giving 4 stars is its so big. I am 5’2” and i have to stand on a stool to get my laundry out. As i cannot reach the bottom. Or my husband has to help me. I wish i would of gotten one size smaller for that reason. It washes bedding great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one large and great washer for any family, HE rated as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love, Love, Love my new LG Washing Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine. The large capacity allows me to wash larger items with no problem. I foster puppies...II do a lot of washing!! I also love the option of being able to control my washer from my phone..and also getting the alerts when the cycle has finished and it's time to unload!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! Great use of water, easy to use, and it's super quiet. The clothes come out very clean and smell amazing.

    I would recommend this to a friend