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Customer Ratings & Reviews

Your price for this item is $944.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,294 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer dryer set on a black Friday deal. This washer is great. Big capacity and efficient with are daily usage

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is the washer you want!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply LOVE this washer! I can wash pillows and bedding with no worry, all while being more efficient than my old model!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Works perfectly. Would definitely purchase again! Big enough for me to fit inside of it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love all the features. I washed my cal king size bedding without any issue

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      It sounds like you're living the dream with your new washer! With all its amazing features and the ability to wash your cal king size bedding without any issues, it's no wonder you're loving it. Who knew doing laundry could be so dreamy? LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing up a storm.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options and with using the LG ThinQ app. Large capacity. Love the steam cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with a ton of room! Much better than our old front loader

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    BEST PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash everything in 1 load!! Amazing quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Made for all type of jobs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both dryer and washer are high quality, large capacity machines that do everything except fold your clothes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 15 yr old LG w/d

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable,reliable washers with a few extra features. I had my last LG washer 15 yrs that's just like my new 1 with a few exta features so I donated it for tax purposes and it was still working the same as if it was new. My LG dryer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my choice of this washer. The guys that installed it were super efficient. No mess no fuss. Took the old washer and dryer out and made the new installation quickly and efficiently. Extremely satisfied with the machine and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Musical Washing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Love all the settings, deep washing great for beding. Love lil music at the end of each wash. That just makes me smile every time i hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is good for large loads and works great and is quite.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Arrive in time Set for experts Knowledge technicians Super Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so far. Only had it for a month but does great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer is Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG It’s been a blessing to have bought this LG Washer It’s amazing I’m so impressed with special features it has My clothes are less wrinkled and this washer is faster Love it and I highly recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DON'T BUY THIS TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible machine. Don't buy it. Started rusting within a year. The hinge on the lid broke less than a year and a half of purchase. This was my third LG washing machine. The last one WT 7800 lasted almost 5 years, which I thought at the time was bad. Little did I know that it could get worse...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jacob. Thank you for sharing your experience with your LG Washer (WT7900HWA) model. We understand your concern about the rusting and the broken hinge, especially after your past experience with the WT7800 model. We aim to provide top-notch products and ensure a smooth experience.

      To help prevent rusting, we recommend wiping the detergent dispenser and the rubber seals around the lid dry after each use. This can help prevent moisture buildup. We also recommend that the lid be closed gently to ensure the hinges are not placed under unnecessary stress. For more help, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911.

      We'd like to investigate this matter further for you. Please send us a private message on social media at @LGUSSupport with your contact details, and your proof of purchase. Our team will be more than happy to explore possible solutions. ^Juvy LG

  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer IS SO AWESOME !!!!!!!! It has so many different setting that makes life so much easier!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pair of washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love are purchase. It was easy to call and purchase and set up delivery to our new home. Everything went smoothly. LD is the best brand. We love how our clothes c CRV one out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and I have the piece of mind knowing it was done right so I bought the matching Dryer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. Welcome to the LG family! ^Jennifer LG

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE! Worth the money! Our clothes have never been so clean! Love the app.

    I would recommend this to a friend