Customer Ratings & Reviews

Hello there, LauraW. We understand your inquiry regarding the LG WT7900HBA Top Load Washer and the difficulties you’ve experienced with cycle times and spinning, especially when washing bulky items like towels. Your feedback is important to us, and we’d like to help you optimize your washer’s performance.

First, regarding the longer wash times: the WT7900HBA offers various cycles and options that can significantly reduce overall wash time when selected properly. For example, our TurboWash3D® cycle is specifically designed to clean a full load in about 30 minutes while maintaining thorough soil removal. If you haven’t already, try selecting TurboWash3D® for everyday loads (up to 3.5 cu. ft.) rather than the Normal or Heavy Duty cycle, which can take up to an hour or more if you have a heavily soiled or overloaded tub. When washing towels or bulky items, you may want to use the Bulky/Large cycle, but keep in mind that this cycle tends to run longer—up to 95 minutes—because it uses additional water and agitation to clean large, dense loads. Instead, try splitting your towels into two smaller loads and using TurboWash3D® or the SpeedWash™ 29’ cycle (if your towels aren’t heavily soiled). This approach helps reduce individual cycle time and still gives towels room to circulate freely in the drum.

Next, for spin performance: if towels or large garments remain too wet at the end of a cycle, be sure to select a higher spin speed (such as “High” spin for durable fabrics) rather than the default “Medium” or “Low.” Towels generally benefit from a slower water fill but a higher spin to extract more moisture. If you still notice excess water at the end of the spin, open the lid once the spinner has paused, redistribute the load so it’s evenly balanced around the agitator, and then resume the spin-only mode. An unbalanced load can cause the washer to reduce spin speed or repeat a distribution check, which prolongs the cycle. Also, ensure that the washer is level and positioned on a solid, flat floor—an uneven installation can impair spin speed and lead to extended run times.

A quick troubleshooting step from our LG Top Load Washer guide: run the Tub Clean cycle once a month to remove residue and buildup. A clean drum and filter can improve water circulation and draining, which in turn helps reduce wash times and improves spin extraction. To run Tub Clean, simply select that cycle (no clothes inside) and press Start—this maintenance step ensures that your unit drains properly and spins at optimal speed.

We understand your inquiry and want to make sure you’re getting the most out of your WT7900HBA. Please send us a private message on Social Media @LGUSSupport so our team can gather additional details—such as your typical load sizes, cycle selections, and installation environment—and work with you directly on any remaining concerns.
LG Top Load Washer – Cycles and Options - https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348
We appreciate your patience as we help you find the best cycle settings and ensure your washer delivers efficient, reliable performance for years to come. —Renzo