Customer Ratings & Reviews

I would give this 4-1/2 stars if I could, simply because I think it is a little over-hyped, but it is a good washing machine, works quite well, and has wash cycles that suit our needs. Cons - as some have mentioned, if you are short, you may need a step stool because it is a BIG wash tub, but for average height people, it is not a problem. If you just have a couple of things to wash, this machine is overkill. It allows only one ‘downloaded’ wash cycle at a time. Pros - It is huge, good for king sized bed linens, fluffy towels, and the weekly laundry. Good steam and sanitize options, as well as other useful cycles. You can customize a wash load (to some degree) and download it to the machine. It is quiet; however, you will still hear it running, it is a washing machine, after all. Good cleaning action for normal usage. We don’t have a lot of really dirty stuff, so I can’t really compare it to front load or tubs with an agitator, but it does a good job. Finally, we have been very happy with LG products, so it should last a long time.

I bought this LG washer because I was having so much trouble with my 14 year old front load Maytag. I am pleasantly surprised what a difference a top load washer makes in the cleanliness of my clothes. You can definitely smell the difference as you take out the clothes. It is so quiet you don't know it’s on. The App is a feature I love. I know exactly when the wash is done and don’t have to stand there and wait. I can go on about my business and get a notification when it’s done! I think the LG is the best washer I have owned to this day.

I have had this almost 11 months now. This washing machine has been fantastic. I am very happy with the build quality, the cleaning and the ease of use. A+ from me.

Large capacity and washes clothes thoroughly in about an hour. Love the steam option and turbo wash feature. There are also a lot of settings available to download in the app which take the guesswork out of what settings to select for specific items. Really happy with this purchase and would highly recommend!

Fantastic! Laundry is so clean and refreshing. Holds everything. Makes laundry fun and quick!

I love this LG washing machine! Its huge inside, takes up less space than my front loader, and works way better! I bought it for $1349.99, and now its on sale for $899.99 a month later! Its past the return date, as Best Buy only gives you a couple weeks to return, so I cannot get a price adjustment!

Alot of bells and whistles that I 'needed' to have when I purchased the unit, but hardly touch now. I do wish the manual did a bit better job explaining what they all did. But overall the washer works well and is quieter than my last washer.

Easy to use, better than Samsung. It is very deep and. My clothes come out much cleaner than when I was using the Samsung washer machine

Works great, if you YouTube this or similar model ls you may come across models that "grind". This is false. This is because the washer tray pan, the plastic thing that you can buy at home depot or Lowes that you put under ANY WASHER, curves up towards the center. This is allows any spills to pool towards the edges to keep it easy to clean. The drum sits low so obviously a curved plastic tray underneath is gonna rub against the center. All of the reviews that explain this grinding are due to drain pans that are curved. Not the unit, so have peace of mind that I tested it thoroughly for this. I have the 7900 model I have been using mine without any drain pan and it works great. So don't listen to the reviews about having to return 3 models and that nonsense. I mean do you really buy that lgs engineers would really be that stupid? If you have to get a drain pan, (not required) then get a flat one, or make one. And no the washer doesn't leak on the bottom, it works great. And yes of you want to install water hammer arrestors from Sioux chief they fit nicely on the washer water inlets both hot and cold, with plenty of room. Those prevent any water hammer of you get it. It seems that they may not be required cause the shut off seems to be soft, not sudden which is good.

Perfect size , I absolutely Love it, I can wash my blankets , towels without a problem. And the future for extra water is perfect for it. I feel like my clothes feels much cleaner.

The washer exceeds my expectations. I had a front loader different brand before, and would never go back. I love the top loader and how well it cleans. Lot of options to clean the clothes, towels and bedding. I am 5'6 and have to stretch to get down in the bottom, but that is the only draw back and I can manage it. I love this LG product.

It can handle very large loads and get items dried quickly. Best thing we bought!

I switched from a GE to an LG wasger. Clothes come out clean and lots of different settings . I love the App because it tells me when the load is done. I also like the basket clean feature and the app tells me when it needs to be cleaned. Hoping this last a long time. I have owned for one year

This washer is amazing. The tub is enormous. Great for washing large items like comforters. Makes its own determination of how big the load is and uses only the amount of water actually necessary to do the job.

I have been so happy with this washing machine. It is surprisingly small for the being a large capacity, it takes up a lot less room in my laundry room than my last washer. I also like that the lid isn't heavy and is slow closing so you don't have to worry about smashing fingers. The lid is also shorter than my last one so that I can leave the lid open and still get into the cupboard above it to reach my laundry detergent. This machine is very easy to use and has all the settings I need, plus it cleans great which is the most important feature.

Excellent machine for large loads. Very quiet and easy to use

Have owned this washer for a month now and am completely satisfied. Many reviews criticize the low water used. All anyone has to do is Press the Power button on the machine, press "Add Water" and and if needed adjust the spin speed and whatever else you want on the panel, add detergent and THEN press the start button. When it fills, you'll get a tub full of water. The default low water amount is great for small loads, but you probably need to add water for larger loads. Overall quite satisfied. Have to admit the above steps are NOT spelled out in any of the literature that came with the machine. It omits on exactly how to activate the ADD WATER and adjacent buttons. They must be pressed/selected before you press START.

This is aching machine is very good. I’m happy with my machine purchase it washes very well and it’s quite when it runs love the all the different setting also be able to use in app on phone is very convenient

exactly what we needed in our house - large capacity - pretty quiet minus draining water which is short. Both of us work from home and just wanted large washer that got kids stains out that was quiet while on the phone with customers and it was perfect.

Love my new washer! Fantastic performance! Love all the different settings! Clothes come out super clean and the spin cycle really drains the water. Only complaint is that I’m short and the washer is very deep! I need a stool to reach into the bottom.