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Customer Ratings & Reviews

Your price for this item is $944.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 1294 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,294 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    I love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so happy with this washing machine. It is surprisingly small for the being a large capacity, it takes up a lot less room in my laundry room than my last washer. I also like that the lid isn't heavy and is slow closing so you don't have to worry about smashing fingers. The lid is also shorter than my last one so that I can leave the lid open and still get into the cupboard above it to reach my laundry detergent. This machine is very easy to use and has all the settings I need, plus it cleans great which is the most important feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Humdinger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. The tub is enormous. Great for washing large items like comforters. Makes its own determination of how big the load is and uses only the amount of water actually necessary to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent LG product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for large loads. Very quiet and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a GE to an LG wasger. Clothes come out clean and lots of different settings . I love the App because it tells me when the load is done. I also like the basket clean feature and the app tells me when it needs to be cleaned. Hoping this last a long time. I have owned for one year

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and performing is good as discribed I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Maching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washer for a month now and am completely satisfied. Many reviews criticize the low water used. All anyone has to do is Press the Power button on the machine, press "Add Water" and and if needed adjust the spin speed and whatever else you want on the panel, add detergent and THEN press the start button. When it fills, you'll get a tub full of water. The default low water amount is great for small loads, but you probably need to add water for larger loads. Overall quite satisfied. Have to admit the above steps are NOT spelled out in any of the literature that came with the machine. It omits on exactly how to activate the ADD WATER and adjacent buttons. They must be pressed/selected before you press START.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aching machine is very good. I’m happy with my machine purchase it washes very well and it’s quite when it runs love the all the different setting also be able to use in app on phone is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we needed in our house - large capacity - pretty quiet minus draining water which is short. Both of us work from home and just wanted large washer that got kids stains out that was quiet while on the phone with customers and it was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Fantastic performance! Love all the different settings! Clothes come out super clean and the spin cycle really drains the water. Only complaint is that I’m short and the washer is very deep! I need a stool to reach into the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy with the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and function are awesome Very very quiet and top load works great for the space very easy to access

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Whirlpool washer. It is quiet with lots of features. I am getting used to the time it takes to do a load. You can use turbo wash which decreases wash time. It has a big tub to do bedding, does not get off balance like old washer. Best Buy employee who helped us was the best! Delivery went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer was could not be repaired and I needed one ASAP. This washer was available for immediate delivery. Received it in two days. Had to switch from my front to a top loader. It's big and quiet. Pleasantly pleased considering I wasn't in the market for a new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans amazingly well & holds a ton of laundry. Just be warned the tub is tall and deep. So it’s quite a reach to the bottom. Fortunately, not a problem for me as, I am 5’-10”. :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can handle very large loads and get items dried quickly. Best thing we bought!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’4 and can barely reach the bottom of the drum. I don’t even care because it holds SO MUCH! It actually cleans even with more in the load! I LOVE THIS THING! It saves me time and it cleans well!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Sydney! We are delighted that you are enjoying the amazing features that your new LG 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology possesses! Although it is a little inconvenient for you to reach into, like you mentioned, the washer does an amazing job! You can always get a little stool to help you! Anyway, thank you for choosing LG for your home laundry needs, Sydney! ~Rita LG

  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this washer. I love it. It's so quiet and I love being able to track the cycle from an app on my phone. It has a very large tub and so many cycles to choose from. I couldn't be more pleased with this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Pleased with my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Washer is quiet, efficient & has lots of features. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Excellent washer / Slow Speedwash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was great but unfortunately the quickest cycles were 30 minutes and out previous frontloader could do 15 minute quick washes. Other than that it is an excellent washer and I would recommend - we just need the 15 minute speedwash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Easy to use holds a ton ! Works quietly and is very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Had it now just a week and everyone loves it so fa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity...quiet operation...cleans well. Also like matching dryer with very effective steam feature.

    I would recommend this to a friend